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Crown Paradise Golden Puerto Vallarta All Inclusive

4.0 star property
Adults-only property with 4 restaurants and 2 outdoor pools

Photo gallery for Crown Paradise Golden Puerto Vallarta All Inclusive

2 outdoor pools, free pool cabanas, pool umbrellas
Beach bar
5 bars/lounges, poolside bar, beach bar
View from property
Couples treatment room(s), hot tub, hot springs/mineral springs

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
The current price is AU$424
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Av. de las Garzas, Puerto Vallarta, JAL, 48333
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Place, Malecon
    ‪10 min drive‬
  • Place, Playa de los Muertos
    ‪17 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite Crown Plus

Suite Crown Plus

Suite Crown Plus

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Balcony
Private spa tub
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(54 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Crown

Suite Crown

Suite Crown

7.6 out of 10
Good
(16 reviews)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Balcony
Private spa tub
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Deluxe Room, Partial Ocean View

7.8 out of 10
Good
(84 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Oceanfront

Deluxe Room, Oceanfront

Deluxe Room, Oceanfront

7.8 out of 10
Good
(69 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2015
Blackout curtains
Separate bedroom
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, free minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Partial Sea View

7.6 out of 10
Good
(28 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Sea View

Honeymoon Room, 1 King Bed, Sea View

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Balcony
Private spa tub
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | View from room

Deluxe Room, 1 King Bed, Oceanfront

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe with Street View

1 bedroom, free minibar, in-room safe, individually furnished

Double Room Deluxe with Street View

Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 3

View all photos for Room Deluxe with Street View

1 bedroom, free minibar, in-room safe, individually furnished

Room Deluxe with Street View

Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 2

View all photos for Room Deluxe with Partial Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Room Deluxe with Partial Sea View

8.0 out of 10
Very good
(2 reviews)
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 2

View all photos for Room Standard with Partial Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Room Standard with Partial Sea View

Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3

View all photos for Room Superior with Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Room Superior with Sea View

Balcony
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3

View all photos for Suite Classic with Street View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Classic with Street View

Balcony
Private spa tub
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • Sleeps 2

View all photos for Suite Superior with Sea View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Superior with Sea View

Balcony
Private spa tub
Individually furnished
Air-conditioning
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • Sleeps 2

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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

South Zone
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,110 reviews
The price is AU$621
includes taxes & fees
1 Dec - 2 Dec
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About the area

Puerto Vallarta

At Crown Paradise Golden Puerto Vallarta All Inclusive, you'll be 0.7 km (0.5 mi) from Cruise Ship Terminal and 0.1 km (0.1 mi) from Bay of Banderas. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Acqua di Mare can include massages, facials and body treatments along with access to the hot springs/mineral springs and hot tub. The buffet restaurant, Bellavista, is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Malecon and Vallarta Adventures.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 12 min walk - 1.1 km
  • Malecon - 10 min drive - 5.4 km
  • Playa de los Muertos - 17 min drive - 6.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪El Bucanero - ‬9 min walk
  • ‪Abbraccio - ‬5 min walk
  • ‪McCarthy’s - ‬7 min walk
  • ‪Outback Steakhouse - ‬5 min walk
  • ‪Tacos Mario - ‬3 min walk

About this property

Crown Paradise Golden Puerto Vallarta All Inclusive

Adults-only property with 4 restaurants and 2 outdoor pools
Some rates at Crown Paradise Golden Puerto Vallarta All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Crown Paradise Golden Puerto Vallarta All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach property also offers outdoor tennis courts, a hot tub and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 216 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Acqua di Mare has 7 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily. There are hot springs/mineral springs on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Los Gallos
  • Paradise
  • Salvador´s

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Shopping
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Crown Paradise
Crown Paradise All Inclusive
Crown Paradise Golden Puerto Vallarta
Crown Paradise Golden Puerto Vallarta All Inclusive
Paradise Crown
Puerto Vallarta Golden Crown Paradise
Crown Paradise Golden All Inclusive
Crown Paradise Golden
Crown Paradise Golden All Inclusive All-inclusive property
Crown Parase Goln Inclusive i

Frequently asked questions

What is the cancellation policy at Crown Paradise Golden Puerto Vallarta All Inclusive?

Crown Paradise Golden Puerto Vallarta All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crown Paradise Golden Puerto Vallarta All Inclusive?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Crown Paradise Golden Puerto Vallarta All Inclusive on 8 Dec 2025 start from AU$423.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Crown Paradise Golden Puerto Vallarta All Inclusive has a free self car park.

Are there any beaches close to Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Crown Paradise Golden Puerto Vallarta All Inclusive is a short 2-minute walk from Hotel Zone Beach. Fun beach activities include volleyball.

Is there a spa on site at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, Acqua di Mare is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does Crown Paradise Golden Puerto Vallarta All Inclusive have a pool?

Yep, and guests recommend it! Crown Paradise Golden Puerto Vallarta All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Crown Paradise Golden Puerto Vallarta All Inclusive?

Crown Paradise Golden Puerto Vallarta All Inclusive features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Crown Paradise Golden Puerto Vallarta All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Paradise Golden Puerto Vallarta All Inclusive.

Is Crown Paradise Golden Puerto Vallarta All Inclusive family-friendly?

No, Crown Paradise Golden Puerto Vallarta All Inclusive is an adults-only property.

Is there a free airport shuttle available at Crown Paradise Golden Puerto Vallarta All Inclusive?

No, Crown Paradise Golden Puerto Vallarta All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Crown Paradise Golden Puerto Vallarta All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Paradise Golden Puerto Vallarta All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crown Paradise Golden Puerto Vallarta All Inclusive?

No, pets are not allowed.

Reviews

Crown Paradise Golden Puerto Vallarta All Inclusive Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 607 out of 1875 reviews
Rating 8 - Good. 524 out of 1875 reviews
Rating 6 - Okay. 363 out of 1875 reviews
Rating 4 - Poor. 185 out of 1875 reviews
Rating 2 - Terrible. 196 out of 1875 reviews

Reviews

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Barbara

Travelled with group
Disliked: Staff & service, property conditions & facilities
AC didn’t work & when we brought it to their attention they were very condescending. Pretending to write it down & looking bothered when we asked for a status update. The only solution was for us to check out by 10 am & wait for another room at 3 pm with nowhere to go in the meantime. Come to find out everyone was complaining about the AC! Also drinks were watered down & micheladas had no beer in them, just tomato juice & spices. The pool was nice, but had to get up at 6 am to get a bed with shade. Then a lady came and took it when we walked away to the restroom. 1/10 would not recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlene S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crown Paradise Golden. We loved all of the food options, from the large selection at the buffet, to the convenience of the snack bars, to the very good restaurants. The room was clean and the bed was comfortable. We had originally requested a room with two beds because it was my daughter and I. We did not get the requested room, but the king sized bed worked fine for us. All of the staff members we saw and interacted with were exceptionally nice and I was impressed by how hard they all worked to make our stay enjoyable.
Stayed 4 nights in Aug 2025

2/10 Terrible

Meridyth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you are staying at a new to you hotel things can be "overlooked" when the staff is friendly and inviting. We had to wait in line multiple times to get our room key. Once in the room it was very apparent that the air conditioning was not working. The temperature in the room was registering at 33°C (91.4°F). We reported this to the front desk immediately. We were told maintenance would be up to fix it. Since we had a planned excursion for the evening, we left with confidence that we would return to a cool room. However, that was not the case. With a total of 6 hours and 3 complaints later we were moved to another room. When the hotel manager (Carlos) was called in to address the issue, he did not acknowledge us at all, there was no apology for any inconvenience or a sense that the matter should be expedited. The new room while cooler, was not what would be expected for a hotel in Mexico. The staff in general was not friendly, no "bueno dias" when leaving or entering the front doors of the hotel. The wait staff in the Bellavista restaurant (the hotel buffet) seemed off put when taking drink orders, which had to be ordered multiple times, as the original order seemed to be "forgotten". The property itself was littered with trash that was never picked up. Empty cups and cans around the pool area and beach that were not picked up our entire stay, even in the walkway outside our room, where housekeeping was daily. I will NOT stay again or EVER recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Claudio

Travelled with partner
Liked: Staff & service
Room was hot and food was not good.
Stayed 4 nights in Jul 2025

8/10 Good

Kraig

Stayed 2 nights in Mar 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 1:30pm and we were told our room would be ready soon and it was not until midnight. The manager was rude and would ignore us. Once we got To our room the AC was not working and did not work our entire stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel at the front desk was awesome and the pool guy was great as well. ( we played water aerobics and volleyball) Really great team at the beach bar too! Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the adults only! The food was fine, I can always find something to eat. I don't know if they actually know what gluten free means, so that part was a bit scary for us. The AC does not work. Go to the store and get a fan. Had a great time laying in the bali beds and getting some much needed rest.
Stayed 7 nights in Jul 2025

2/10 Terrible

sunil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
took 180 minutes for duty manager to show up and listen to my issues mario ZAMAIO WAS. UNCOOPERATIVE AND RUDE HE DID NOT DO ANYTHING! however he mentioned to refund my hotel stay 100 % i will never go back ! staffs running around too busy to listen. guests complain! very low class performance
Stayed 1 night in Jul 2025

2/10 Terrible

Pablo

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated, dirty, and the air conditioning never works, not even in the restaurants even in the rooms. On several occasions, we get to our rooms and they were full of flies. The buffet is open-air, and birds eat and walk on the food, defecating everywhere, including on the food itself
Stayed 5 nights in Jul 2025

2/10 Terrible

Kacey

Unfortunately, this was a very unpleasant experience. The air conditioning wasn't working in most of the resort. We paid for a top floor king with a view and jacuzzi and ended up staying on the family side of the resort in double beds to get an air conditioner that was able to get the temp down to 77 degrees. The check-in process is not streamlined. After waiting in line for over 20 minutes to check in at 3 (check-in time), we were told to come back in an hour since our room wasn't ready. The rooftop pool has a nice view but the water was very dirty. You couldn't enjoy time on the beach because salespeople come up to you every minute or so. Some would leave when you said no and others would argue that it's part of the job to harass people on the beach. The hotel itself looks nice and could maybe be okay with proper management. The food was as expected for a lower end all-inclusive. I would NOT stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Jacob, winkler

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great time during our stay here, the beach was beautiful the rooms were pretty good, they just had some small things that needed to be fixed and the ac didnt go cold enough for our liking, the food was alright. The staff were all very friendly and helpful
Stayed 6 nights in Jul 2025

6/10 Okay

Rocio

Travelled with partner
Liked: Staff & service
Staff was nice. It was under construction we had issue with the food, we were served tissue more than meat and elevator didn't work.
Stayed 5 nights in Jul 2025

8/10 Good

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Pino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place the room service was lacking though the staff were friendly.
Stayed 7 nights in Jul 2025

6/10 Okay

Selene

Stayed 6 nights in Jul 2025

2/10 Terrible

Benjamin Rivas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Took us a hour to check in just to tell us the room wasn't available till 20 minutes later , then beed was dirty and the worst part the ac in the room never work , card keys didn't work as well took us 5 trips to reception to finaly realize that they were giving us the wrong key , then they move us to another room to find out the ac was working as well. Food wasnt the greatest no worth paying for all inclusive in this hotel, i wont come back to this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great food, great value.
Stayed 8 nights in Jul 2025

6/10 Okay

Dulce

Disliked: Amenities
Stayed 3 nights in Jun 2025

8/10 Good

Emiliano, Tijuana

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Me gustó! Solo que a las habitaciones ya les hace falta una remodelada el baño está súper viejo
Stayed 3 nights in Jun 2025

10/10 Excellent

Leigh W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time and fun stay. The staff is amazing. Gods options are good (some better than others). Great location.
Incredible sunsets
Lobster omelette
Their gumbo (not like Louisiana 😎)
Pool foam party
Stayed 7 nights in Jul 2025

10/10 Excellent

Jonathan Izaid Diaz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ! Definitely recommended
Stayed 2 nights in Jul 2025

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still waiting for my refund and for Mario the manager to contact me after the horrible experience we received. A man tried to enter our room while we were in , it’s so unsafe, they don’t pick up their calls from the room. The staff were rude.
Stayed 3 nights in Jul 2025