See all properties
Save

Viva Tangerine by Wyndham, A Trademark All Inclusive

3.5 star property
Beachside property with 2 outdoor pools

Photo gallery for Viva Tangerine by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach towels
Garden view
Lobby
Breakfast buffet
2 outdoor pools, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Pool
The current price is AU$376
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
Carretera Sosua-cabarete, Cabarete, Puerto Plata, 57000
  • Place, Cabarete Beach
    ‪3 min walk‬
  • Place, Kite Beach
    ‪2 min drive‬
  • Place, Encuentro Beach
    ‪8 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, laptop workspace

Suite Junior

  • 46 sq m
  • Sleeps 4

View all photos for Room Superior

Minibar, in-room safe, individually decorated, laptop workspace

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

Minibar, in-room safe, individually decorated, laptop workspace

Room Superior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, laptop workspace

Superior Garden, 2 Queen Beds, Non-Smoking

7.4 out of 10
Good
(20 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together, 1 King Bed, Non-Smoking

All Together, 1 King Bed, Non-Smoking

All Together, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Suite, 1 King Bed, Non-Smoking

Ocean Front Suite, 1 King Bed, Non-Smoking

Ocean Front Suite, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, Accessible 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, laptop workspace

Superior Garden, Accessible 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Cabarete

An all-inclusive stay in Sosúa awaits you at Viva Tangerine by Wyndham, A Trademark All Inclusive. You'll be 1.8 km (1.1 mi) from Kite Beach. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and thalassotherapy along with access to the mud bath and sauna. The buffet restaurant, La Bahia, serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 3.5-property class Sosúa property, attractions include Cabarete Beach and Sosúa Beach.

What's nearby

  • Cabarete Beach - 3 min walk - 0.2 km
  • Kite Beach - 2 min drive - 1.9 km
  • Encuentro Beach - 8 min drive - 5.5 km
  • Laguna Beach - 11 min drive - 12.1 km
  • Sosúa Beach - 13 min drive - 15.1 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 30 min drive

Restaurants

  • ‪Gordito's Fresh Mex - ‬4 min walk
  • ‪Vagamundo - ‬1 min walk
  • ‪Cabarete Coffee Company - ‬1 min walk
  • ‪Maraja Lounge & Restaurante - ‬6 min walk
  • ‪Clement Belgium Bakery - ‬10 min walk

About this property

Viva Tangerine by Wyndham, A Trademark All Inclusive

Beachside property with 2 outdoor pools
Viva Tangerine by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Tangerine by Wyndham, A Trademark All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at Viva Tangerine by Wyndham, A Trademark All Inclusive. Self parking is free.

This 3.5-star Sosúa property is smoke free.

  • 307 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Tangerine by Wyndham, A Trademark All Inclusive offers 307 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Similar properties

On the beach, sun-loungers, beach towels
Casa Marina Beach and Reef - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Kids pool
3.6 out of 5, Good, 1,027 reviews
The price is AU$261
includes taxes & fees
28 Oct - 29 Oct
Casa Marina Beach and Reef - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Bahia
  • La Vela
  • Melt
  • Viva Mexico

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Tangerine by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Viva Tangerine by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Tangerine by Wyndham, A Trademark All Inclusive?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Viva Tangerine by Wyndham, A Trademark All Inclusive on 28 Oct 2025 start from AU$375.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, Viva Tangerine by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, Viva Tangerine by Wyndham, A Trademark All Inclusive is a short 1-minute walk from Cabarete Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, there is an onsite spa at Viva Tangerine by Wyndham, A Trademark All Inclusive. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Viva Tangerine by Wyndham, A Trademark All Inclusive have a pool?

Viva Tangerine by Wyndham, A Trademark All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Viva Tangerine by Wyndham, A Trademark All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Viva Tangerine by Wyndham, A Trademark All Inclusive a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Viva Tangerine by Wyndham, A Trademark All Inclusive.

Is Viva Tangerine by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Tangerine by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

No, Viva Tangerine by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Tangerine by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Reviews

Viva Tangerine by Wyndham, A Trademark All Inclusive Reviews

7.2

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 360 out of 1008 reviews
Rating 8 - Good. 217 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 116 out of 1008 reviews
Rating 2 - Terrible. 146 out of 1008 reviews

Reviews

2/10 Terrible

Danilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivelisse

Stayed 3 nights in Jul 2025

4/10 Poor

Liliana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio.
Stayed 2 nights in Jul 2025

6/10 Okay

jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Yelipsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 2 nights in Jul 2025

4/10 Poor

Irvin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy environment, a power generator was on all the time. They need to improve the food preparation. Let’s forget about more options, the ones there could be cooked better.
Stayed 2 nights in Jun 2025

2/10 Terrible

Melissa

Stayed 4 nights in Jul 2025

2/10 Terrible

Carolina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A hotel that will ruin your vacation, with no food or drinks (empty trays, mediocre food, bad drinks), and additionally with power outages. The only positive thing to highlight is the hotel staff - very attentive and friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

ANTHONY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had no working A/C for the entire stay. I had to request a fan to get by, and the fan was broken and stuck on the slowest speed. I had a medical emercency and my room phone did not work the entire stay. I asked SEVERL TIMES TO CORRECT conditions, but they just did not. was fixed. DO NOT STAY HERE, FOOD WAS HORRIBLE, AND JUST UNSAFE! I am asking for a full refund!!!!!! WORST EXPERIANCE EVER!!!!!!!! ROOM 2306 IS UNSFAE!!!!!!
This is th phone that never worked, We could not even call the front desk or 911. I had to call expedia to have them call the front desk. HORRIBLE!!!!!!!!
On the 3rd. day they said it was fixed, L I A R 'S. Was never fixed and never came to room to verify or check.
NICE, Air conditioning that never worked, and instead of them offering me a solution, i had to aske them for a fan, that did not work properly. ! room 2306, stay away!!!!!!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Aindria Sophia

Disliked: Staff & service
Stayed 6 nights in Jul 2025

2/10 Terrible

Nely

Travelled with family, Travelled with family and small children
Disliked: Staff & service
I arrived at 5pm and was told my room was not ready. Check in was at 3pm after two hours my room was still not ready. Later the room given to my family and I the first issue was the ac was not working properly. Complained to the front desk more than five times to either change my room or check the ac unit. The front desk representatives didn't want to give us a new room. Had to request to speak to the manager, Ms. Anna S. Ended up giving us a new room after all the run around. The second issue was the little fridge was not cooling. My family and I will not be returning here. Horrible experience.
Stayed 2 nights in Jul 2025

4/10 Poor

alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: the room and the grounds are quite nice. Beach is nice especially for kite surfing. It is windy. Cons: Hotel primarily caters to local tourists. At least during our summer, the place is full to the rim with large families from the Dominican Republic. They are very happy folks but it gets so crowded and loud that most tourists from the US or Europe are not really able to relax anywhere on the property. When the music finally stops close to midnight, somebody is sure to bring their own music to keep the party going all night. Again, not a bad property and very friendly staff but we will look for a more quiet and relaxing place next time we come to Cabarete.
Stayed 11 nights in Jul 2025

6/10 Okay

Larry G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant and Alfredo on the front desk was pleasant and very helful! I enjoyed the beach and watching all the kite surfing!
Stayed 14 nights in Jul 2025

6/10 Okay

Zuleika

Travelled with family
I booked two room and for the entire stay they were unable to fix the air conditioner. I reported on the first night that we had no air conditioner and the response was that they were sending maintenance. The next day I personally went to the front desk at 7 am and informed them about the AC. I went to enjoy the amenities of the hotel and returned back to the room at 7:30 pm and informed them that the AC was not working. The manager went personally to see what the problem was and it was resolved for two hours and then the AC broke down. One of my family members was moved to another room. However, due to the time that I reported the incident around 11:30 pm they were not able to accommodate me in another room. I was given a fan and told that no other rooms were available because the hotel was full.
Stayed 2 nights in Jul 2025

4/10 Poor

Bryan

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended especially with family

I have stayed at this resort in past and this trip was the worst experience ever. The rooms were not nice and air conditioning was faulty. First night we were switched to 3 different rooms and the last room with good AC had a handle that came off and cut my finger. It was a terrible experience. Ants all over the room couldnt even put my babies play pen ln the floor.
Stayed 6 nights in Jul 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like that there was roaches in my room. The staff had attitude. They didn’t change towels in hour days, I recuestes them over 10 times. The entertainers were harassing me to go to parties our of the properties. The only good thing that happened to me was Persia. Shout out to Persia.
Stayed 3 nights in Jul 2025

8/10 Good

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

2/10 Terrible

Jabell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
is one of the worst resorts I have visited, I need a refund for 2 days and for one person who did not attend since they told me to speak with Expedia because there was nowhere to sit to eat the food and the table wasent enough for the amount of people , is the waiters did not serve you you have to be in line 20 min for soda or coffe
Stayed 3 nights in Jul 2025

6/10 Okay

Tomasina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
At one point there was no towels for guests by the pool and beach. There was also no cups available at the bar that’s by the pool. The WiFi was garbage: at a resort, the WiFi should be best money can buy for its guest. The food and restaurant options could have been better. This resort was not prepared for all of its guests. It was embarrassing and disappointing.
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It’s not all inclusive when you have to wait in lines all day for food or drink, by the way. Food is mediocre at best, the staff doesn’t want to be there.
Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with group
The hotel staff was very helpful, friendly, respectful, but unfortunately, with respect to the food in the buffet restaurant area, it was the worst I have seen in many years. In the 6 days that I was there, every night there were pig's feet, lentils, eggplant, and salads. I often saw flies passing over them. When I saw the faces of the poor Europeans, I felt so identified with them because I knew their feelings of disapproval and frustration at seeing the lack of variety in the food. It was a total disaster. I would never return to that hotel and I would never recommend it.
Stayed 6 nights in Jun 2025

2/10 Terrible

Estephany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please go somewhere else. The worst resort I’ve been to. First I booked a two beds room here on Expedia & got there & the room only had one bed. I was given a 3rd floor room with the elevator not functioning. The cards to get into the room got deactivated twice during my stay. It was a huge inconvenience with a toddler that I had to go twice to the main lobby.
Stayed 2 nights in Jun 2025

2/10 Terrible

Connie

Stayed 2 nights in Jun 2025