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Aparthotel

Apartamentos Alta

3.0 star property

Photo gallery for Apartamentos Alta

Exterior
View from property
Beach
Property entrance
Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Parking available

Explore the area

View map
Calle Aguilar y Quesada 5, Puerto de la Cruz, Tenerife, 38400
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, La Paz Lookout
    ‪10 min walk‬
  • Place, Plaza del Charco
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

18-inch TV with satellite channels

Standard Apartment, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (Triple)

Balcony

Apartment, 1 Bedroom (Triple)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (5 Adults)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms (5 Adults)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 4 Single Beds
  • Free Wi-Fi

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About the area

Puerto de la Cruz

Apartamentos Alta places you in the centre of Puerto de la Cruz, steps from Martianez Shopping Centre and within a short 5-minute stroll of San Telmo Promenade. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .You can enjoy a TV with satellite channels, and each apartment features a balcony, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, a wardrobe or cupboard and a phone are also available. .This smoke-free aparthotel offers free WiFi in public areas, a rooftop terrace and a library. Plus you'll find tour/ticket assistance, multilingual staff and luggage storage. There's also self parking, along with the convenience of car rentals on site. .In proximity to this 3-property class Puerto de la Cruz aparthotel you'll find Tenerife Beaches.
View more Aparthotels in Puerto de la CruzOpens in a new window

What's nearby

  • Martianez Shopping Centre - 1 min walk - 0.1 km
  • Tenerife Beaches - 5 min walk - 0.5 km
  • La Paz Lookout - 10 min walk - 0.8 km
  • Plaza del Charco - 10 min walk - 0.9 km
  • Taoro Park - 14 min walk - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bar El Camino - ‬2 min walk
  • ‪The Gramophone Bar - ‬4 min walk
  • ‪Bar Cafeteria Bangosol - ‬4 min walk
  • ‪Vinoteca Con Pasión - ‬4 min walk

About this property

Apartamentos Alta

As a guest of Apartamentos Alta, you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a television in common area are also featured at Apartamentos Alta. Parking is available for a fee.

This 3-star Puerto de la Cruz aparthotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 1998
  • Terrace on the roof
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
Apartamentos Alta offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Satellite televisions are provided.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Parking on site (EUR 7 per day)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 18-inch TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Rooftop terrace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 30 units
  • 7 floors
  • Built in 1998

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartamentos Alta
Apartamentos Alta Aparthotel
Apartamentos Alta Aparthotel Puerto de la Cruz
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Hotel Puerto De La Cruz
Apartamentos Alta Tenerife/Puerto De La Cruz
Apartamentos Alta Aparthotel
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Aparthotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Apartamentos Alta?

Apartamentos Alta offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Apartamentos Alta?

Yep, Apartamentos Alta has a self car park for EUR 7 per day. A self car park is also available, for a fee.

Are there any beaches close to Apartamentos Alta?

Yep, Apartamentos Alta is a short 5-minute walk from Tenerife Beaches.

Does Apartamentos Alta have a pool?

Apartamentos Alta has an outdoor pool.

Is Apartamentos Alta family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Apartamentos Alta is a hit with families.

Is there a free airport shuttle available at Apartamentos Alta?

No, Apartamentos Alta does not offer an airport shuttle service.

What time are check-in & check-out at Apartamentos Alta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Apartamentos Alta?

No, pets are not allowed.

Apartamentos Alta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 113 reviews
Rating 8 - Good. 59 out of 113 reviews
Rating 6 - Okay. 24 out of 113 reviews
Rating 4 - Poor. 7 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Inger

Liked: Cleanliness, room comfort, communication

Kommer gerne tilbage til dette hotel.

Særdeles venligt og kompetent personale. Super gode senge og ellers ok men enkelt udstyret. Udsigten kedelig og kun sol i hjørnet på terrassen i ca 35 min. Beliggenheden perfekt, og det var fred og ro. Ingen trafikstøj eller støj fra barer eller naboer.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Alessandro

Liked: Communication

Una settimana al nord

Struttura datata ma in posizione eccellente. Eravamo all’ottavo piano e si vedeva il mare da uno squarcio del terrazzo. Arredi datati e minimalisti, pochi utensili da cucina, il minimo indispensabile. Il bagno vecchio e maleodorante, puzza di fognatura perenne. Personale cortese e disponibile. A due passi dal centro ma con grossi problemi di parcheggio, 2 sere su 7 siamo stati costretti a parcheggiare nel parcheggio a pagamento della struttura, € 7. Proprio di fronte c’è il supermercato Mercadona.
Stayed 7 nights in Jul 2023
Verified

2/10 Terrible

Stig

Liked: Communication
Disliked: Cleanliness, room comfort

Fryktelig Dårlig

Dette hotellet er så slitt og dårlig at det burde ha vært stengt og renovert. Veldig bråkete rundt hotellet, renholdet var meget dårlig. Eneste som var bra var store rom, men sengene var forferdelige. Rett og slett det dårligste hotellet jeg og min familie har bodd på noen gang.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are in a good location and the staff are helpful. It had basic but comfortable furnishings and was spacious with a large balcony. Any problems were dealt with quickly. Shame about the view of the derelict building opposite, but guess they can't do much about that! All in all good value for a central stay if you don't need or want luxury.
Stayed 7 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Toimiva perushuoneisto hyvällä sijainnilla

Ensiksi saatu huone ei aivan vastannut toiveita, mutta viestiminen hotellin kanssa oli todella hyvää ja saimme vaihdettua nopeasti parempaan! Tilava, perussiisti huoneisto josta löytyi kaikki tarvittava. Positiivinen kokonaiskuva.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Isot huoneet ja minulle sopivat varusteet. Iso parveke. Edullinen aamupala.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Correcto. Personal muy agradable. Apartamento amplio
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prijs kwaliteit verhouding is prima, de meeste mensen bij de receptie zijn super vriendelijk en behulpzaam. op 1 dame na
Stayed 14 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Edulinen js hyvä sijainti. Aamupala vaatimaton mutta riittävä.
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second stay for us at alta apts. best value in puerto de la cruz.
Stayed 25 nights in Nov 2018
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отдых

Всё очень хорошо.
Stayed 14 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Meget nemt til de forskellige steder, dejligt at opholde sig der, men møblerne trænger til at blive stiftet.
Stayed 22 nights in Oct 2018
Verified

4/10 Poor

paula

Fräscht hotell med mycket rena rum, trevlig personal och god service. Frukosten var ganska ordinär men varmhållningen kan bli bättre. Poolen var liten men erbjöd dock ett mycket svalt dopp om man ville stanna på hotellet och sola. Vi återkommerkommer gärna till apt.Alta.
Stayed 14 nights in Nov 2018
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy holiday

We have stayed at the Alta Apartments many times.It is basic but clean and friendly The location is perfect for everything. we will be pleased to go there again.
Stayed 21 nights in Oct 2018
Verified

8/10 Good

albert

Liked: Cleanliness, room comfort

Buen lugar

Buena relacion calidad precio pero faltan pequenos detalles, no hay jabon para lavar los platos, aunque sea un poco, y cosas asi
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location, staff, value for money amazing, but the apartments are tired and need updating.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi en leuk apartement fijn dat elke kamer een balkon heeft! Beetje verouderd maar de gemakken zijn er. 3min lopen en je staat op de boulevard 20min naar het strand. Personeel is vriendelijk! Ontbijt service die niet duur is. Zeker een aanrader!
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sencillo pero correcto, acorde con el precio. Lo mejor, la amplitud. El sofá incomodísimo y para fregar los platos la postura ortopédica ya que hay un armario grande justo a la altura de la cabeza. El garage empinado y algo estrecho pero factible. La televisión bastante bien. Pocos enchufes. Cocina muy simple
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desaliñado

El complejo está sin actualizar. El WiFi no funciona bien, los elementos de menaje (platos, vasos, cubiertos..) son muy viejos están muy usado y da verdadero asco usarlos. Las toallas limpiasconservan manchas antiguas y el personal (excepto el de limpieza) no es excesivamente agradable.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Elin

Mycket trivsamt. Trevlig personal. Bra läge.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bien. El apartamento es amplio, está limpio y es cómodo. El personal es muy amable, está céntrico y justo en frente hay un centro comercial. Como consejo, creo que debería haber un microondas y un congelador que realmente sea un congelador (para meter helados, por ejemplo). Hay espacio de sobra en la cocina y se ahorraría luz.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Arly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk ruim appartement met twee slaapkamers

Fijn appartement, ruim en met vriendelijke mensen aan de receptie die 24/7 bemand is. Loop afstand naar het strand en boulevard is prima!
Stayed 14 nights in Jul 2018
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great apartments, plenty of space and loads of storage. Great location, just meters away from the beach and loads of restaurants and bars near by to choose from. A large supermarket literally right across the road making it convenient for self catering.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

adelajda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O.K.

Alles O.K.
Stayed 11 nights in Jun 2018
Verified

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Lo mejor: la relación calidad precio, y que está al lado de los Lagos Martiánez y de una pequeña playa. Además hay parking, de pago, que viene bien dado que es dificil aparcar por alli. Lo Peor: habitación un poco antigua, la piscina cierra 6-6:30. El buffet del desayuno creo que podría ser mejor.
Stayed 1 night in May 2018