Apartamentos Alta

3.0 star property
Comfortable aparthotel, walk to Lago Martianez Swimming Pools

Choose dates to view prices

Photo gallery for Apartamentos Alta

Outdoor pool
Property entrance
Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Reception
Reception
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Calle Aguilar y Quesada 5, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLago Martianez Swimming Pools7 min walk
  • Popular LocationPlaza del Charco11 min walk
  • Popular LocationTaoro Park14 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)25 min drive

Room options

Standard Apartment, 2 Bedrooms

8.5/10 Very good

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Dining table
TV
Blackout curtains
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Sofa Bed

Standard Apartment, 1 Bedroom

8.6/10 Excellent

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Dining table
TV
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

Apartment, 1 Bedroom (Triple)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Dining table
TV
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 Adults)

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Dining table
TV
Sofa bed - double
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Sofa Beds OR 4 Single Beds

Similar properties

About the area

Puerto de la Cruz

Apartamentos Alta places you in the centre of Puerto de la Cruz, within just a 15-minute stroll of popular places like Lago Martianez Swimming Pools and Plaza del Charco. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .You can enjoy a TV with satellite channels, and each apartment features a balcony, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, a wardrobe or cupboard and a phone are also available. .This smoke-free aparthotel offers free WiFi in public areas, a rooftop terrace and a library. Plus you'll find tour/ticket assistance, multilingual staff and luggage storage. There's also self parking, along with the convenience of car rentals on site. .Places within a 5-minute walk of this 3-property class Puerto de la Cruz aparthotel include Martianez Shopping Centre and San Telmo Promenade.

What's nearby

  • Lago Martianez Swimming Pools - 7 min walk
  • Puerto de la Cruz Town Hall - 8 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 14 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • Bar el Camino - 2 min walk
  • Zicatela - 3 min walk
  • Ristta Thai Food - 6 min walk
  • Luna Rossa - 10 min walk
  • Casa Mediterranea - 8 min walk

About this property

Entire place

Apartamentos Alta

Comfortable aparthotel, walk to Lago Martianez Swimming Pools
As a guest of Apartamentos Alta, you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a television in common area are also featured at Apartamentos Alta. Parking is available for a fee.

This 3-star Puerto de la Cruz aparthotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 1998
  • Terrace on the roof
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
Apartamentos Alta offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Satellite televisions are provided.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Self parking on site (EUR 7 per day)
  • On-site car hire

Family friendly

  • Free cot

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathroom

  • Bathtub only
  • Hair dryer
  • Towels provided

Living spaces

  • Library
  • Sitting area

Entertainment

  • TV with satellite service
  • TV in a common area

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Terrace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe (surcharge)

Location highlights

  • Near the boardwalk
  • In the city centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 30 rooms
  • 7 floors
  • 1 building
  • Built in 1998

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartamentos Alta
Apartamentos Alta Aparthotel
Apartamentos Alta Aparthotel Puerto de la Cruz
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Hotel Puerto De La Cruz
Apartamentos Alta Tenerife/Puerto De La Cruz
Apartamentos Alta Aparthotel
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Aparthotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Apartamentos Alta?

Apartamentos Alta offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Apartamentos Alta?

Yep, Apartamentos Alta has a self car park for EUR 7 per day.

Are there any beaches close to Apartamentos Alta?

Yep, Apartamentos Alta is a short 5-minute walk from Tenerife Beaches.

Does Apartamentos Alta have a pool?

Apartamentos Alta has an outdoor pool.

Is Apartamentos Alta family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Apartamentos Alta is a hit with families.

Is there a free airport shuttle available at Apartamentos Alta?

No, Apartamentos Alta does not offer an airport shuttle service.

What time are check-in & check-out at Apartamentos Alta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Apartamentos Alta?

No, pets are not allowed.

Apartamentos Alta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 113 reviews" "
Rating 8 - Good. 59 out of 113 reviews" "
Rating 6 - Okay. 24 out of 113 reviews" "
Rating 4 - Poor. 7 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are in a good location and the staff are helpful. It had basic but comfortable furnishings and was spacious with a large balcony. Any problems were dealt with quickly. Shame about the view of the derelict building opposite, but guess they can't do much about that! All in all good value for a central stay if you don't need or want luxury.
Stayed 7 nights in Feb 2022

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second stay for us at alta apts. best value in puerto de la cruz.
Stayed 25 nights in Nov 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday
We have stayed at the Alta Apartments many times.It is basic but clean and friendly The location is perfect for everything. we will be pleased to go there again.
Stayed 21 nights in Oct 2018

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location, staff, value for money amazing, but the apartments are tired and need updating.
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 20 nights in Jul 2018

10/10 Excellent

elaine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great apartments, plenty of space and loads of storage. Great location, just meters away from the beach and loads of restaurants and bars near by to choose from. A large supermarket literally right across the road making it convenient for self catering.
Stayed 4 nights in Jul 2018

8/10 Good

sue, midlands

Liked: Cleanliness, staff & service, room comfort
freindly and helpful staff, nice spacious apartment, cleaner daily with fresh towels, beds made and linen changed every 2/3 days, would go again, only con is it is dated but to me it is not a problem
Stayed 14 nights in Apr 2018

8/10 Good

Neal, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and staff even if a little basic
Ticked every box - location, staff, amenities but just a little bit basic- however this didn’t spoil our trip one bit. Nice big airy apartment with huge balcony and small kitchenette. Spotlessly clean and beds very comfy. A superb location for the Lido or town- not even 5 min walk. Would definitely go again.
Stayed 4 nights in Nov 2017

6/10 Okay

Abi, london

Liked: Staff & service
Convenient hotel, close to the beach and shops.
We had a lovely time. Friendly staff who are always willing to help.
Stayed 7 nights in Jun 2017

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brillant as always great staff clean large rooms