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Hotel Urban

2.0 star property

Photo gallery for Hotel Urban

Standard Apartment, 4 Bedrooms
Basic Room
Reception
50-inch Smart TV with digital channels, TV
Individually furnished, desk, laptop workspace, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
502 C. 7 Sur, San Pedro Cholula, PUE, 72760
  • Place, San Gabriel Convent
    ‪10 min walk‬
  • Place, Zócalo
    ‪13 min walk‬
  • Place, Great Pyramid of Cholula
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Shared Dormitory, 1 Queen Bed

A bed with a red bedspread, a wooden nightstand, and a wall-mounted power outlet.

Standard Shared Dormitory, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Shared Dormitory, 1 Queen Bed

Individually furnished, desk, laptop workspace, free WiFi

Standard Shared Dormitory, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 4 Bedrooms

Standard Apartment, 4 Bedrooms

Standard Apartment, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

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About the area

San Pedro Cholula

At Hotel Urban you'll be within just a 15-minute stroll of La Barrica Museum and Museo de la Ciudad de Cholula. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers a 24-hour front desk and a lift. Plus you'll find laundry facilities. .Attractions within a 15-minute drive of this Cholula hotel include Great Pyramid of Cholula and Angelopolis Commercial Center.

What's nearby

  • San Gabriel Convent - 10 min walk - 0.9 km
  • Plaza de la Concordia - 10 min walk - 0.9 km
  • Zócalo - 13 min walk - 1.2 km
  • Great Pyramid of Cholula - 19 min walk - 1.6 km
  • University of the Americas Puebla - 12 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 26 min drive

Restaurants

  • ‪Cemitas Lupita - ‬5 min walk
  • ‪Molotes Tepox - ‬3 min walk
  • ‪Cemitas Rosita - ‬6 min walk
  • ‪Antojitos Lupita e Hijas - ‬5 min walk
  • ‪Cafe Local - ‬2 min walk

About this property

Hotel Urban

As a guest of Hotel Urban, you'll find laundry facilities and a lift. The front desk is open around the clock.

This San Pedro Cholula hotel is smoke free.

  • 96 guestrooms or units
  • 15 levels
  • 3 buildings
  • Built in 2020
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Hotel Urban offers 96 accommodations with complimentary bottles of water and shared/communal kitchens. This individually furnished accommodation includes desks and kitchen islands. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • 3 buildings
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Freezer
  • Kitchen island
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Urban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban suites
Hotel Urban Hotel
Hotel Urban San Pedro Cholula
Hotel Urban Hotel San Pedro Cholula

Frequently asked questions

What is the cancellation policy at Hotel Urban?

Hotel Urban offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Urban?

No, Hotel Urban does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Urban?

Check-in begins at 12:30 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Urban?

No, pets and service animals are not allowed.

Hotel Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien, todo muy limpio y organizado
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La facilidad de check-in
Stayed 1 night in Nov 2025
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, solo hace falta un tapete en el baño. Éramos 2 pax y solo nos dejaron 1 toalla. El lugar es tranquilo y seguro
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal de la recepcion
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Erick

Disliked: Staff & service, amenities, property conditions & facilities
Podrían mejorar su trato al cliente y organizarse mejor
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Natalia

Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sandy

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tomas

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025