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Best Western Hotel San Pedro Puebla

Property class: 3.5

Photo gallery for Best Western Hotel San Pedro Puebla

Bar (on property)
Outdoor pool
Junior Suite, 1 King Bed | Living area
Breakfast area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Av 2 Oriente #202, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Room

In-room safe, desk, blackout curtains, free WiFi

Room

  • Garden view
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Non Smoking

Suite, 1 Single Bed, Non Smoking

Suite, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Pool View

Standard Room, 2 Double Beds, Non Smoking, Pool View

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking

Executive Room, 2 Double Beds, Non Smoking

Executive Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking

Executive Room, 2 Double Beds, Non Smoking

Executive Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Standard

In-room safe, desk, blackout curtains, free WiFi

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double executive

In-room safe, desk, blackout curtains, free WiFi

Double executive

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Puebla

Best Western Hotel San Pedro Puebla puts you in the heart of Puebla, connected to the convention centre and within steps of Zócalo de Puebla and Poblano de Arte Virreinal Museum. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and balconies. .Ajonjoli serves Mexican cuisine and is open for breakfast, lunch and dinner. 1076 square feet (100 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find an outdoor swimming pool, free Wi-Fi in public areas and a free manager's reception. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Puebla Historic Center hotel include Cuauhtemoc Stadium and Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • El Parian Market - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬3 min walk
  • ‪The Italian Coffee Company - ‬2 min walk
  • ‪Vittorio's - ‬2 min walk
  • ‪Vips - ‬1 min walk

About this property

Best Western Hotel San Pedro Puebla

Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Best Western Hotel San Pedro Puebla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1542
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Hotel San Pedro Puebla offers 80 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 7 for adults and USD 7 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Ajonjoli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 1542
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 7 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 4 PM to 8 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Posada San Pedro
Hotel Posada San Pedro Puebla
Posada San Pedro Puebla
Hotel San Pedro Puebla
San Pedro Puebla
Hotel San Pedro Hotel
Hotel San Pedro Puebla
Hotel San Pedro Hotel Puebla

Frequently asked questions

Is parking available at Best Western Hotel San Pedro Puebla?

Yep, Best Western Hotel San Pedro Puebla has a self car park, for a fee. A self car park is also available, for a fee. Onsite parking is limited.

Does Best Western Hotel San Pedro Puebla have a pool?

Best Western Hotel San Pedro Puebla has a pool. The pool is open 4 PM to 8 PM.

Is Best Western Hotel San Pedro Puebla family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Best Western Hotel San Pedro Puebla is a hit with families.

Does Best Western Hotel San Pedro Puebla serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Best Western Hotel San Pedro Puebla?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Best Western Hotel San Pedro Puebla?

Yep, you can grab a meal at Best Western Hotel San Pedro Puebla's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Best Western Hotel San Pedro Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Hotel San Pedro Puebla?

No, pets are not allowed.

Best Western Hotel San Pedro Puebla Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 290 reviews
Rating 8 - Good. 97 out of 290 reviews
Rating 6 - Okay. 63 out of 290 reviews
Rating 4 - Poor. 29 out of 290 reviews
Rating 2 - Terrible. 26 out of 290 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and courteous
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Delia

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff was not great at all, they made us wait 20 minutes before taking our drink order when there were only 2 tables for them to serve, ours and another
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

ABEL

Liked: Cleanliness
La Habitación no tenia lugar para poner nuestras maletas, solicite una recamara mejor y aunque tenían disponible no la otorgaron. Tuvimos mala suerte, la recepcionista aunque le indique que nos quedaríamos una semana no proporciono ayuda, puros No, No
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

MARIA DE LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal profesional, pero no hubo estacionamiento disponible
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Edgar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche sin poder dormir

todo bien, excepto por unos huespedes molestos que tivieron fiesta y estuvieron haciendo ruido toda la noche.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente para tomar un descanso
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Consuelo Cortés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo, limpio, personal muy amable, el servicio de restaurante muy bueno, calidad precio excelente. El mesero Héctor muy atento, Muy recomendable el hotel y sus alrededores.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, el servicio es excelente. Cada vez que visito Puebla, que es muy constante cada mes o menos, me gusta llegar a este hotel desde la primera vez que lo conocí. Siempre que viajo entre semana el hotel es para mí :) He tenido, solamente, como dos situaciones en tema de solicitudes en Recepción, pero comprendo que muchas veces no está alcance pero siempre ellos muy amables. En restaurante, el Sr. Héctor muy amable. Me encanta cuando llego a encontrar buffet. Me gusta mucho el espacio.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En terminos generales muy bien
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme en el mismo hotel
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, siempre
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en una zona bastante apropiada y excelente servicio
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible para visitar muchos lugares. Está muy cercano a todo
Stayed 1 night in Feb 2024
Verified review

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la arquitectura antigua colonial
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Eidel

Disliked: Cleanliness, staff & service
Todavía no entrábamos al hotel cuando ya estábamos recibiendo un mal trato por parte del gerente Jaime. Aún estando en el carro nos dijo que no podíamos dejarlo en el estacionamiento del hotel porque supuestamente “tenía cupo lleno”, cuando lo que estaba haciendo era darle trato preferencial a gente que no estaba hospedada en el hotel. La solución que nos dio el gerente fue dejar el carro en una pensión enfrente del hotel y que después de cierto horario nosotros debíamos pagar la pensión. A lo cual nosotros no estuvimos de acuerdo, ya que debía de existir preferencia para los hospedados. Sin embargo, el valet parking nos comentó que existía disponibilidad. Por otro lado, el baño de la habitación tenía residuos de heces fecales, al reportarlo, la respuesta fue que eso era trabajo de otra área. Hicimos una reservación de una habitación doble porque éramos cuatro personas, al pedir más toallas (solo nos dieron tres) nos dijeron que no podían darnos más. Además de esto, el gerente Jaime hizo un comentario en el cual nos dio a entender que éramos mentirosas porque no podíamos entrar más de 2 personas a una habitación doble. En general, el trato del gerente fue irrespetuoso, prepotente y soberbio. Mi recomendación es que no se hospeden en este lugar, ya que parece que pagué para ser tratada de la peor manera posible.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

ROSA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio es muy atractivo, solo que dos veces olvidaron dejar shampoo, crema y jabón, tuve que solicitarlos
Verified review

8/10 Good

ANTONIO VARGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, bien ubicado, tranquilo
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación 324 excelente ubicación, sin embargo en el piso de arriba, durante varias horas había mucho ruido, movían muebles, demasiado ruido por varias horas y muy molesto, desconozco si esta habitación que da a la párate superior de la 324 sea habitación o bodega, ya que parecía que estaban haciendo reparaciones, pero hay que cuidar ese detalle ya que mi visita fue de descanso y el tema del ruido fue muy molesto los dos dias.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto en general todo, buen servicio, muy limpio, buen ambiente, habitaciones cómodas,
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

JORGE

Liked: Cleanliness, property conditions & facilities
Hay una mala organización por parte de las personas que acomodan los autos, estacionan los vehículos que van a dejar el hotel en la entrada de los autos y bloquean el acceso al estacionamiento, la persona salió y me dijo que no me podía meter y que me fuera a dar vueltas hasta que se desocupa el lugar..
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Feliciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the rooms you could hear everything from the next room and when we checked in the gentleman was very rude
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Julio Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación y precio
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
historical
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Ana Martha

Disliked: Cleanliness, property conditions & facilities, room comfort

Instalaciones en mal estado

El aire acondicinado no servia, el baño tenia esta muy sucio y descuidado, las camas se movian mucho, no contaba con caja fuerte dentro de la habitación. Para el precio que pague tenia muchas deficiencias la estancia.
Stayed 1 night in Jul 2021