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Hotel Arbis

3.0 star property

Photo gallery for Hotel Arbis

Standard Room
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010
  • Place, Chapel of Santo Domingo
    ‪11 min drive‬
  • Place, Zócalo de Puebla
    ‪24 min drive‬
  • Place, Africam Safari
    ‪41 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 40 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Premium Studio

  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

At Hotel Arbis you'll be 3 km (1.9 mi) from Galerías Serdán and 3 km (1.9 mi) from Parque del Paseo de Los Gigantes. Highlights at this hotel include free continental breakfast, free self-parking and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Puebla hotel include Zócalo de Puebla and Great Pyramid of Cholula.

What's nearby

  • Chapel of Santo Domingo - 11 min drive - 3.8 km
  • Centro Expositor - 14 min drive - 5.6 km
  • Zócalo de Puebla - 24 min drive - 7.9 km
  • Angelopolis Commercial Center - 24 min drive - 7.9 km
  • Africam Safari - 41 min drive - 34.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive

Restaurants

  • ‪Tortas - ‬20 min walk
  • ‪El Borrego de Tulancingo - ‬12 min walk
  • ‪Ruta Café - ‬13 min walk
  • ‪Tacos Joven - ‬17 min walk
  • ‪Rincón Poblano - ‬20 min walk

About this property

Hotel Arbis

Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Arbis. Limited free parking is available on a first-come, first-served basis.

This 3-star Puebla hotel is smoke free.

  • 36 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hotel Arbis offers 36 accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza

Royal Heroica Puebla de Zaragoza

Hotel Hotel Royal Heroica Puebla de Zaragoza

Heroica Puebla de Zaragoza Hotel Royal Hotel

Royal

Hotel Hotel Royal

Hotel Royal Puebla

Royal Puebla

Hotel Hotel Royal Puebla

Puebla Hotel Royal Hotel

Royal

Hotel Hotel Royal

Hotel Royal

Hotel Arbis Hotel

Hotel Arbis Puebla

Hotel Arbis Hotel Puebla

Frequently asked questions

Is parking available at Hotel Arbis?

Yep, Hotel Arbis has a free self car park. Onsite parking is limited.

Does Hotel Arbis serve breakfast?

Yeah, complimentary continental breakfast is served daily between 5:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Arbis?

No, Hotel Arbis does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Arbis?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arbis?

No, pets are not allowed.

Hotel Arbis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RON

Stayed 1 night in Aug 2025

10/10 Excellent

Francisco J Valenzuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Netflix and breakfast.
Stayed 3 nights in Jun 2025

6/10 Okay

Raul

Stayed 2 nights in Apr 2023

6/10 Okay

Mohamed

Stayed 3 nights in Jun 2019

8/10 Good

Luis

Business traveller
Liked: Staff & service
Buen valor precio-calidad. Buena ubicación. Desayuno sencillo pero suficiente.
Stayed 2 nights in Nov 2025

8/10 Good

ISAAC

Stayed 1 night in Nov 2025

10/10 Excellent

José Luis

Stayed 1 night in Dec 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene una hermosa vista de la ciudad
Stayed 1 night in Nov 2025

10/10 Excellent

alex

Stayed 1 night in Nov 2025

8/10 Good

Gustavo

Stayed 1 night in Nov 2025

4/10 Poor

Carlos Omar

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Falta limpieza, mantenimiento y control de plagas.
Stayed 1 night in Nov 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Habitación muy limpia
Stayed 1 night in Nov 2025

8/10 Good

Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Jaja shhejw shejw
Stayed 1 night in Nov 2025

8/10 Good

Agustín

Business traveller
Liked: Cleanliness
Si se cumple gracias
Stayed 2 nights in Nov 2025

8/10 Good

Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta que agreguen jabón y shampoo para bañarse, además de toallas extras
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

2/10 Terrible

Joana Fabiola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en una zona fea, el hotel se está cayendo de viejo, el personal es muy grosero, te venden en un lugar que no es
Stayed 2 nights in Oct 2025

8/10 Good

karla

Stayed 1 night in Oct 2025

10/10 Excellent

Luis Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí y el desayuno muy rico
Stayed 1 night in Oct 2025

4/10 Poor

Ivonne

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia tiene estacionamiento, dejaron prendido un camión toda la noche y el ruido no deja dormir, el tren pasa cada 3 a 4 horas y lo mismo mucho ruido, el desayuno segun es de 7 a 10 am y llegue 9:19 y no habia nada, le pregunte a la señorita y me dijo que es hasta donde alcance, minimo deben abastecer la pasta y los aderezos de los guafles hasta las 10am por atención al huesped ya que los Guafles , Cornflakes y bolitas de Nesquik es lo unico que tienen. Llegue a las 11:30 al chek in y me cobraron 200 pesos mas.
Stayed 1 night in Sep 2025

6/10 Okay

Dana

Travelled with family
Disliked: Staff & service
El hotel esta bonito pequeño si vas de paso. Lo malo es que la señora de la noche se me hizo con una actitud muy mala , el estacionamiento es mu pequeño y si no agarras lugar te despiertan para mover tu carro porque lo dejas adentro pero estorbando a otros, las almohadas muy duras he incomodas me toco una cama muy aguada que se sentian los resortes en cambio mi familiar estaba en la de junto y si estaba un pico mejor la cama el Internet se va de repente el chico que esta limpiando o pornlo que vi es muy amable.
Stayed 1 night in Sep 2025

6/10 Okay

Rubi

Travelled with partner
Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025