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Gilfer Hotel

Property class: 4

Photo gallery for Gilfer Hotel

A modern staircase with wooden railings and a potted plant.
A modern hotel room with a large window offering a city view, a balcony with a green wall, and a neatly made bed.
A modern hallway with a glass wall on one side, a patterned wall on the other, and a tiled floor.
A modern conference room with a long table, chairs, and a large screen.
The exterior of the Gilfer Hotel with a modern design, featuring a wooden facade and a glass entrance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$216
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Habitación estandar (2 mat)

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted phone.

Habitación estandar (2 mat)

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estandar (1 mat + 1 ind)

A room with two beds, each with striped bedding, a nightstand with a lamp, and a small drawer.

Habitación estandar (1 mat + 1 ind)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Habitación estandar (3 ind)

A room with two beds, a wooden wardrobe, a purple wall, and an air conditioning unit.

Habitación estandar (3 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Habitación estandar (1 mat + 2 ind)

A hotel room with a wooden desk, a laptop, a chair, a television mounted on the wall, and a bed with a headboard.

Habitación estandar (1 mat + 2 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Double Bed

View all photos for Habitación estandar (2 mat + 1 ind)

A bedroom with a wooden desk, a chair, a bed, and a television on the wall.

Habitación estandar (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Habitación estandar ( 1 mat)

A bedroom with a large bed, a nightstand, and a headboard with a grid design.

Habitación estandar ( 1 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación ejecutiva (1 kin)

A hotel room with a large bed, a wooden headboard, a chair, a desk, and a window with curtains.

Habitación ejecutiva (1 kin)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación ejecutiva (2 mat)

A hotel room with two beds, a city view, and a painting on the wall.

Habitación ejecutiva (2 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación ejecutiva (2 mat + 1 ind)

A hotel room with two beds, a wooden headboard, a nightstand, and a view of a cityscape through a large window.

Habitación ejecutiva (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Suite (1 kin)

A modern bedroom with a large bed, two bedside tables, a wooden headboard, and a sliding glass door leading to a balcony.

Suite (1 kin)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (2 mat)

Two single beds with beige bedding in a room with wooden flooring and a wooden accent wall.

Suite (2 mat)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Gilfer Hotel puts you in the heart of Puebla, steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this hotel include indoor private hot tubs, free WiFi and plasma TVs. .The restaurant, El Pasaje, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 2 meeting rooms and a business centre. Other amenities include 2 restaurants and free Wi-Fi in public areas. Each morning free full breakfast is offered between 7:30 AM and noon. .Attractions within a 10-minute drive of this 4-property class Puebla Historic Center hotel include Angelopolis Commercial Center and Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Candy Street - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • El Parian Market - 5 min walk - 0.5 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Globo - ‬2 min walk

About this property

Gilfer Hotel

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. The business-friendly Gilfer Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Puebla hotel is smoke free.

  • 92 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Gilfer Hotel offers 92 air-conditioned accommodations with indoor private hot tubs and a safe. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift (150 centimetre wide door)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that clothing is optional at Gilfer Hotel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

What makes Gilfer Hotel a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Gilfer Hotel.

How much does it cost to stay at Gilfer Hotel?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Gilfer Hotel on 16 Nov 2026 start from AU$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Gilfer Hotel?

Yep, all rooms come with private hot tubs.

Does Gilfer Hotel serve breakfast?

Yeah, free full brekkie is on offer daily between 7:30 AM and noon.

Is there a free airport shuttle available at Gilfer Hotel?

No, Gilfer Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Gilfer Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gilfer Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gilfer Hotel?

No, pets are not allowed.

Gilfer Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 704 reviews
Rating 8 - Good. 258 out of 704 reviews
Rating 6 - Okay. 86 out of 704 reviews
Rating 4 - Poor. 32 out of 704 reviews
Rating 2 - Terrible. 23 out of 704 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the restaurant service. This hotel needs to train its waiters
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Staff was friendly an rooms were clean
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lots of nearby shopping and was close to a lot popular tourist attractions. The center was only 3 minute walk and the hotel had a great view of the church.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly space. Great turistic places
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was clean. I was very comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Habitación con polvo bajo la cama. Se requiere cambios de muebles, lucen muy viejos. Las amenidades de baño solo 20 ml de shampoo y dos jaboncitos de pastilla :( Dice desayuno a la carta incluido, pero casi todo lo cobran aparte, cuidado. Estacionamiento y wifi muy bien.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sigue siendo un hotel confortable, confiable y muy bien ubicado. Además su costo es razonable. Solo observar que debe mejorarse en el baño el área de la ducha. La regadera está en mal estado, ni sale suficiente agua y tiene baja presión. Es necesario sustituir los accesorios.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio nos agrado mucho
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la experiencia fue buena, muy bien ubicado, pero los colchones están durísimos
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo, no respetaron la habitación que reserve, para empezar comentaron que no estaba la reservación. Después de ub rato de estar alegando, optaron por darme 1 habitación en otro hotel, sin aire acondicionado, una cama individual. Pésimo la verdad. Muy mal servicio, ellos dijeron que Expedia tenía la culpa y que tenía que hablar con ustedes y reclamarles. Ojalá solucionen ese mal rato y día que pase. La 2da noche mágicamente me regresaron al hotel de mi reservación. Ojo con lo sucedido Expedia.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
El peor hotel en el que no me he hospedado, ahora explico porque, tuvieron fallas eléctricas y no nos dieron habitación, su mejor solución fue mandarnos al hotel más lejos posible, lo peor es que no fue un caso aislado, fuimos cerca de 10 personas a las que nos mandaron a otros hoteles lejos, la atención muy pasivos agresivos, no recomiendo
Stayed 3 nights in May 2026