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Hotel Boutique Casareyna

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Hotel Boutique Casareyna

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
The current price is AU$154
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪2 min walk‬
  • Puebla Cathedral
    ‪8 min walk‬
  • Zócalo de Puebla
    ‪8 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Master suite

Suite

Master suite

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub

Superior Room, Bathtub

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Puebla

A luxury stay in the heart of Puebla awaits you at Hotel Boutique Casareyna. You'll find Guardian Angel a few steps away and Santo Domingo Church within a 15-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa De La Reyna can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. Casareyna Restaurant serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 12:30 PM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Puebla Historic Center hotel include Puebla Cathedral and Basilica of the Immaculate Conception.

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Santo Domingo Church - 10 min walk - 0.9 km
  • Centro Expositor - 4 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Alegoría Amaranto Gourmet - ‬3 min walk
  • ‪Taquería Los Ángeles - ‬3 min walk
  • ‪Il Mio Sfizio - ‬4 min walk

About this property

Hotel Boutique Casareyna

Luxury hotel with 2 restaurants and full-service spa
Hotel Boutique Casareyna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Boutique Casareyna. For a fee, parking is available.

This 4.5-star Puebla hotel is smoke free.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Spa De La Reyna has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults and MXN 300 to 500 for children
  • Covered self-parking fee: MXN 100 per night
  • Valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel Boutique Casareyna?

Hotel Boutique Casareyna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Casareyna?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Casareyna on 12 Oct 2025 start from AU$153.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Boutique Casareyna?

Yep, Hotel Boutique Casareyna has a secured covered self car park for MXN 100 per night.

Is there a spa on site at Hotel Boutique Casareyna?

Yep, Spa De La Reyna is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Hotel Boutique Casareyna have a pool?

Hotel Boutique Casareyna has an outdoor pool.

What luxury perks are available at Hotel Boutique Casareyna?

Hotel Boutique Casareyna features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Boutique Casareyna a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Casareyna.

Is Hotel Boutique Casareyna family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Boutique Casareyna is a hit with families.

Does Hotel Boutique Casareyna serve breakfast?

Yep, cooked-to-order breakfast is served daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Boutique Casareyna?

No, Hotel Boutique Casareyna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Boutique Casareyna?

Yep, you can grab a meal at Hotel Boutique Casareyna's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Boutique Casareyna?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1007 reviews
Rating 8 - Good. 120 out of 1007 reviews
Rating 6 - Okay. 32 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good option to stay near downtown
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good experience at Casareyna, however there are a few things I want to point out. -We stayed in the "older" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard. -Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money. - The WiFi connection/service can definitely be better. I had a lot of connection issues. However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the "newer" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.
Stayed 7 nights in Jun 2025

10/10 Excellent

Avelino, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert, Moreno Valley

Stayed 6 nights in May 2025

4/10 Poor

Maria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025

10/10 Excellent

chanel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Stayed 1 night in May 2025

10/10 Excellent

Jaelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco J

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ABDEL HADDAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy cuidado y con excelente gastronomía. Espacios amplios y muy bien decorados. Nos encantó el hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan, Cuernavaca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, las instalaciones son excelentes y muy buen servicio por parte del personal. Sin duda me volvería a hospedar.
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia, canoa park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay near downtown. Love the rooms beautiful and large. Very confy. Only there was light noise from the back street
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Drawer Experience!

Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service. Highest recommendation!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dwayne

Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Wonderful stay at a beautiful hotel. The rooms are gigantic and the courtyards are beautiful. The zocolo is not far but you do have to cross a very busy street so take caution. The beds were somewhat on the hard side but most of our party thought they were fine. The staff was welcoming and friendly. They do give you coupons for free tequila- the silver only. We would definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

DARRYL

Stayed 5 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great value

Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ac didn’t work, was hard to sleep, second night we were moved to another room. Towels need to be updated. Amazing environment
Stayed 1 night in Mar 2025

8/10 Good

Gabor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel in a good location; 800m walk to historical district. Apparently with one of the best restaurants in town. But it has no concierge service - you have to figure out and arrange everything yourself. Also, there isn’t a small convenience shop to get water or whatever small items you might need.
Stayed 3 nights in Mar 2025