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Holiday Inn Express Puebla by IHG

3.5 star property

Photo gallery for Holiday Inn Express Puebla by IHG

Gym
Banquet hall
Property amenity
In-room safe, desk, blackout curtains, soundproofing
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$97
includes taxes & fees
9 June - 10 June

Explore the area

View map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(134 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Puebla

At Holiday Inn Express Puebla by IHG you'll be 3.2 km (2 mi) from Zócalo de Puebla and 3.5 km (2.2 mi) from Puebla Cathedral. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. .With a stay at this 3.5-property class Puebla hotel, you'll be 3.7 km (2.3 mi) from Puebla Convention Center and 4 km (2.5 mi) from Angelopolis Commercial Center.

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Galerías Serdán - 17 min walk - 1.5 km
  • Triangulo Las Animas Shopping Center - 6 min drive - 2.7 km
  • Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
  • Cuexcomate Volcano - 9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Antigua Taquería La Oriental - ‬7 min walk

About this property

Holiday Inn Express Puebla by IHG

Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 2067 sq ft of conference space
  • 192 sq. m of conference space
  • Breakfast available (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,304 reviews
The price is AU$92
includes taxes & fees
17 May - 18 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Puebla by IHG?

Holiday Inn Express Puebla by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Puebla by IHG?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Puebla by IHG on 9 June 2026 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Puebla by IHG?

Yep, Holiday Inn Express Puebla by IHG has a free self car park.

Does Holiday Inn Express Puebla by IHG have a pool?

Holiday Inn Express Puebla by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Does Holiday Inn Express Puebla by IHG serve breakfast?

Yep, guests highly rate the free self-service brekkie here! Available on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Puebla by IHG?

No, Holiday Inn Express Puebla by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Puebla by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn Express Puebla by IHG?

No, only service animals are allowed.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1410 out of 1844 reviews
Rating 8 - Good. 316 out of 1844 reviews
Rating 6 - Okay. 73 out of 1844 reviews
Rating 4 - Poor. 15 out of 1844 reviews
Rating 2 - Terrible. 30 out of 1844 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Eduardo

Travelled with family
Liked: Amenities
Bathroom was old and water was coming out from shower, we also found cockroaches in the room.
Stayed 8 nights in Jan 2026

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel bien en general, aunque nos tocó un cuarto que tenía olor a humedad (5o piso hasta el rincón) y bastante frío. Los empleados muy amables, solicitamos una cobija por lo mismo, la seguimos esperando. El desayuno y estacionamiento bien en general, sin ninguna queja.
Stayed 1 night in Jan 2026

10/10 Excellent

FRANCISCO JOSE

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best! It was close to walmart and the bus terminal, that was a big plus for us. And just a smalll commute to the centro of Puebla (taxi ride $82 mexican pesos Uber ride) And i can't forget to mention that we got upgraded at no charge. Excellent customer service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
The room is a good size and clean. The fitness center is well equipped. Breakfast is excellent with regional cuisine and many options. Staff is courteous and helpful. There is plenty of parking in a private lot across the street. It was a better experience than I expected.
Stayed 4 nights in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
No upgrade until I went to my first room and it smelled like a sewer sorry to be honest with you and I went downstairs and had to fight for a different room and finally, I did get a better room, but I was never offering an upgrade. I did ask for an upgrade and was denied no other discounts offered.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and staff were helpful.
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, location, value
Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
No heater in the hole floor, let alone my room
Stayed 2 nights in Jan 2026

10/10 Excellent

Shayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

8/10 Good

Felix

Stayed 1 night in Dec 2025

10/10 Excellent

Yadira

Stayed 2 nights in Dec 2025

6/10 Okay

Rogelio

Travelled with partner
Liked: Cleanliness
Long waiting line for check in
Stayed 4 nights in Dec 2025

8/10 Good

Juan Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff attended very courteous, clean room, breakfast could be more variety
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Dec 2025

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, amenities
The room is good and the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Kebir

Stayed 2 nights in Nov 2025

10/10 Excellent

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Eleodoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place goo people Excellent service
Stayed 7 nights in Nov 2025

10/10 Excellent

OSCAR

Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure, free parking and breakfast.
Stayed 2 nights in Oct 2025

2/10 Terrible

GABRIIEL

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Oct 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Everything good except the room did not have internet for the television
Stayed 1 night in Nov 2025