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HOSTAL EL REFUGIO

3.0 star property

Photo gallery for HOSTAL EL REFUGIO

Terrace/patio
Restaurant
Basic Room, Courtyard View
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
Calle Miguel Hidalgo n m. 101, Col. Independencia Caleras, Puebla, PUE, 72100
  • Place, FINSA
    ‪10 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪10 min walk‬
  • Place, Chapel of Santo Domingo
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Room, Courtyard View

Family Room, Courtyard View

Family Room, Courtyard View

  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Cabin, Courtyard View

Standard Cabin, Courtyard View

Standard Cabin, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Basic Room, Courtyard View

Basic Room, Courtyard View

Basic Room, Courtyard View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Puebla

At HOSTAL EL REFUGIO you'll be within just a 15-minute stroll of FINSA and Parque del Paseo de Los Gigantes. Highlights at this hotel include in-room free WiFi, furnished balconies and Smart TVs. .The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Full breakfast is available daily between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of airport pick-up service. .Attractions within a 15-minute drive of this 3-property class Puebla hotel include Cuauhtemoc Stadium and Zócalo de Puebla.

What's nearby

  • FINSA - 10 min walk - 0.9 km
  • Parque del Paseo de Los Gigantes - 10 min walk - 0.9 km
  • Cuauhtemoc Stadium - 5 min drive - 8.6 km
  • Chapel of Santo Domingo - 5 min drive - 1.9 km
  • Zócalo de Puebla - 21 min drive - 11.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Pozolería Los Ángeles - ‬4 min walk
  • ‪Toks - ‬9 min walk
  • ‪Pollo Feliz - ‬1 min walk
  • ‪Tacos Los Chicanos - ‬3 min walk

About this property

HOSTAL EL REFUGIO

There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at HOSTAL EL REFUGIO.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

  • 13 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
HOSTAL EL REFUGIO offers 13 accommodations. Rooms open to furnished balconies or patios. This individually decorated accommodation has separate dining areas. 32-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres; reservations required
  • Offsite parking; reservations required
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 100 to 180 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Separate dining area

More

  • Individual decor

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 180 per person
  • Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 130

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

HOSTAL EL REFUGIO Hotel
HOSTAL EL REFUGIO Puebla
HOSTAL EL REFUGIO Hotel Puebla

Frequently asked questions

What is the cancellation policy at HOSTAL EL REFUGIO?

HOSTAL EL REFUGIO offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes HOSTAL EL REFUGIO a romantic place to stay?

Couples dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at HOSTAL EL REFUGIO.

Does HOSTAL EL REFUGIO serve breakfast?

You bet, full breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at HOSTAL EL REFUGIO?

No, but there's a shuttle from the airport to the hotel that runs from 6:00 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at HOSTAL EL REFUGIO?

Yep, you can grab a meal at HOSTAL EL REFUGIO's onsite restaurant.

What time are check-in & check-out at HOSTAL EL REFUGIO?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at HOSTAL EL REFUGIO?

No, pets are not allowed.

HOSTAL EL REFUGIO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Poco personal
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para relajarte
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Charlotte

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024