10/10 Excellent
Rogelio
28 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Rogelio
Stayed 1 night in Sep 2025
HOSTAL EL REFUGIO
Property class: 3
Photo gallery for HOSTAL EL REFUGIO
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Free Wi-Fi
- Restaurant
- Breakfast available
- Business services
- Housekeeping
Explore the area
Calle Miguel Hidalgo n m. 101, Col. Independencia Caleras, Puebla, PUE, 72100
- Parque del Paseo de Los GigantesPlace, Parque del Paseo de Los Gigantes9 min walk
- FINSAPlace, FINSA10 min walk
- Chapel of Santo DomingoPlace, Chapel of Santo Domingo5 min drive
- Puebla, Puebla (PBC-Hermanos Serdan Intl.)Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)28 min drive
Room options
View all photos for Family Room, Courtyard View
Family Room, Courtyard View
- Sleeps 6
- 2 Double Beds and 2 Single Beds
View all photos for Traditional Quadruple Room, Courtyard View
Traditional Quadruple Room, Courtyard View
- Sleeps 4
- 2 Double Beds
View all photos for Standard Cabin, Courtyard View
Standard Cabin, Courtyard View
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Large Single Bed
View all photos for Basic Room, Courtyard View
Basic Room, Courtyard View
- Sleeps 2
- 1 Double Bed
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About the area
Puebla
At HOSTAL EL REFUGIO you'll be within just a 15-minute stroll of FINSA and Parque del Paseo de Los Gigantes. Highlights at this hotel include in-room free WiFi, furnished balconies and Smart TVs. .The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Full breakfast is available daily between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of airport pick-up service. .Attractions within a 15-minute drive of this 3-property class Puebla hotel include Zócalo de Puebla and Angelopolis Commercial Center.
What's nearby
- Parque del Paseo de Los Gigantes - 9 min walk - 0.8 km
- FINSA - 10 min walk - 0.9 km
- Chapel of Santo Domingo - 5 min drive - 1.9 km
- Angelopolis Commercial Center - 24 min drive - 9.8 km
- Africam Safari - 34 min drive - 36.9 km
Getting around
- Puebla–Cholula Tourist Train Terminal - 17 min drive
- Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive
Restaurants
- Starbucks - 9 min walk
- Pozolería Los Ángeles - 4 min walk
- Toks - 9 min walk
- Pollo Feliz - 1 min walk
- Tacos Los Chicanos - 3 min walk
About this property
HOSTAL EL REFUGIO
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at HOSTAL EL REFUGIO.
Smoking is allowed in designated areas at this 3-star Puebla hotel.
- 13 guestrooms or units
- Conference rooms
- Manager's reception (free)
- Breakfast available (surcharge)
- Coffee in lobby
- Front desk (limited hours)
- Tour and ticket information
- Terrace
- Garden
- Smoking in designated areas
- Dining venue
HOSTAL EL REFUGIO offers 13 accommodations. Rooms open to furnished balconies or patios. This individually decorated accommodation has separate dining areas. 32-inch Smart televisions come with satellite channels.
Bathrooms include baths or showers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 500 metres; reservations required
- Offsite parking; reservations required
- Airport pick-up shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
Food and drink
- Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 100 to 180 per person
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
Things to do
- Art gallery
Family friendly
- Separate in-room dining area
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- Meeting rooms
Outdoors
- Garden
- In a nature reserve
- Outdoor furniture
- Terrace
Accessibility
- No lift
- Tile flooring in room
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathtub or shower
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch smart TV with satellite channels
Food and drink
- Separate dining area
More
- Individual decor
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Cots (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately MXN 100 to 180 per person
- Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
- Airport shuttle fee per child: MXN 130
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.
Property is also known as
HOSTAL EL REFUGIO Hotel
HOSTAL EL REFUGIO Puebla
HOSTAL EL REFUGIO Hotel Puebla
Frequently asked questions
What is the cancellation policy at HOSTAL EL REFUGIO?
HOSTAL EL REFUGIO offers free cancellation on select room rates. Check out the cancellation policy for more info.
What makes HOSTAL EL REFUGIO a romantic place to stay?
Couples dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at HOSTAL EL REFUGIO.
Does HOSTAL EL REFUGIO serve breakfast?
You bet, full breakfast is offered daily from 8:00 AM to 10:00 AM.
Is there a free airport shuttle available at HOSTAL EL REFUGIO?
No, but there's a shuttle from the airport to the hotel that runs from 6:00 AM - 9:30 PM on request for a fee.
Is there a bar or restaurant at HOSTAL EL REFUGIO?
Yep, you can grab a meal at HOSTAL EL REFUGIO's onsite restaurant.
What time are check-in & check-out at HOSTAL EL REFUGIO?
Check-in begins at 1:00 PM. Check-out time is noon.
Are pets allowed at HOSTAL EL REFUGIO?
No, pets are not allowed.
HOSTAL EL REFUGIO Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
9.0/10
Cleanliness
9.6/10
Staff & service
6.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
6/10 Okay
Charlotte
3 Dec 2025
Charlotte
Stayed 2 nights in Nov 2025
10/10 Excellent
Raul
4 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para relajarte
Raul
Stayed 2 nights in Nov 2024
10/10 Excellent
julio
28 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
julio
Stayed 1 night in Nov 2024
8/10 Good
Alejandro
Travelled with family and small children
22 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Poco personal
Alejandro
Stayed 1 night in Nov 2024