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Hotel Del Portal, Puebla

Property class: 3.5

Photo gallery for Hotel Del Portal, Puebla

A spacious hotel lobby with a high ceiling, arched columns, and a central chandelier. A sign reading "La NOGADA" is visible, indicating the hotel's name.
A spacious lobby with multiple seating areas, a reception desk, and a staircase leading to upper floors.
A reception area with a wooden counter, a television mounted on the wall, a patterned wall hanging, and a clock.
A historic building with a red facade and arched windows, featuring a ground-level cafe and outdoor seating area.
A banquet hall with multiple tables set for dining, brick walls, and a high ceiling with exposed beams and hanging plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room
The current price is AU$123
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window.

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, two bedside lamps, a nightstand, and a door leading to a bathroom.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a lamp, and a cross on the wall.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a bathroom, and a balcony with a view.

Superior Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

A bathroom with a sink, toilet, and shower.

Family Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a mirror, and a cross on the wall.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

View all photos for Superior

A hotel room with a bed, bedside lamps, a nightstand, a framed picture on the wall, and a wardrobe.

Superior

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard

A hotel room with a bed, bedside lamps, a desk with a chair, a mirror, and a wardrobe.

Standard

8.4 out of 10
Very good
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Puebla

Hotel Del Portal, Puebla puts you in the heart of Puebla, within steps of Zócalo de Puebla and Iglesia de la Compañía. Highlights at this Colonial hotel include a restaurant and in-room free WiFi. .The family restaurant, LA NOGADA, serves Mexican cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. .Attractions within a 20-minute drive of this 3.5-property class Puebla Historic Center hotel include Cuauhtemoc Stadium and Great Pyramid of Cholula.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • El Parian Market - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Mi Viejo Pueblito - ‬1 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪Vips - ‬2 min walk

About this property

Hotel Del Portal, Puebla

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Del Portal, Puebla.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1700
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Del Portal, Puebla offers 90 accommodations with laptop-compatible safes and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Del Portal, Puebla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 150 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • There is limited hot water on site.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel del Portal

Hotel del Portal Puebla

Frequently asked questions

What makes Hotel Del Portal, Puebla a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Del Portal, Puebla.

How much does it cost to stay at Hotel Del Portal, Puebla?

As of 16 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Del Portal, Puebla on 1 Oct 2026 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Del Portal, Puebla?

No, Hotel Del Portal, Puebla does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Del Portal, Puebla?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Del Portal, Puebla?

No, pets and service animals are not allowed.

Hotel Del Portal, Puebla Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good Place to stay
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the perfect location to main historical buildings and nightlife
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Location It's great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little Hotel in Downtown Puebla. Walking distance to shops, restaurants, banks and chirches
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and pitch perfect location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good close to everything
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It´s a Nice Hotel in the downtown very nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Eraclio

Liked: Cleanliness
Staff very nice and friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was clean and surprisingly quiet for being next to downtown and having a restaurant downstairs. The bed was comfy.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

RODNEY

Room was clean and staff friendly. Complementary bottled water too! Great location at the corner of the zocalo.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Aidee Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Staff were friendly and super helpful.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by, easy to walk to El Parian . Staff from hotel was great also their costumer service always great!! Very attentiveness
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is amazingly pretty and very affordable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edgar joshue

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Acogedor
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Nohemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pieter

Liked: Cleanliness, property conditions & facilities
It was a great service to drop off car and they valet parked it.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Of course those shops are wonderful
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Ignacio

Disliked: Cleanliness, amenities, property conditions & facilities
Very old place, cracks on the wall, old towels Very very dirty poor running water very bad experience never again
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Norman

Liked: Cleanliness
Really good location. Small dingy room with tiny windows at floor level. A nice view if you lay on the floor. I booked a room with a balcony, or so I thought. Shame on me for not complaining and getting it changed. Location perfect to explore the historical area.
Stayed 3 nights in Mar 2026