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Azcarraga Hotel

Property class: 2

Photo gallery for Azcarraga Hotel

Basic Room
Bed sheets
Exterior
Basic Room
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
3 Poniente 724 Centro histórico, 16, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪12 min walk‬
  • Place, Santo Domingo Church
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 4
  • 2 Large Single Beds

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About the area

Puebla

Azcarraga Hotel places you in the centre of Puebla, within a short 5-minute stroll of Plaza de Revolución and Museum of the Mexican Army and Air Force. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Puebla Historic Center hotel include Zócalo de Puebla and Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 12 min walk - 1.0 km
  • Santo Domingo Church - 12 min walk - 1.0 km
  • Los Sapos Bazaar - 15 min walk - 1.3 km
  • Puebla Convention Center - 14 min drive - 4.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪El Gato De Oro - ‬4 min walk
  • ‪OCHO30.4 - ‬3 min walk
  • ‪Restaurant Puebla - ‬2 min walk
  • ‪Tacos y Cemitas Marilyn - ‬3 min walk

About this property

Azcarraga Hotel

Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This Puebla hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Azcarraga Hotel offers 16 accommodations. Bathrooms include a shower. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azcarraga Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Azcarraga Hotel Hotel
Azcarraga Hotel Puebla
Azcarraga Hotel Hotel Puebla

Frequently asked questions

What is the cancellation policy at Azcarraga Hotel?

Azcarraga Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Azcarraga Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Azcarraga Hotel?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Azcarraga Hotel?

No, pets and service animals are not allowed.

Azcarraga Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 6 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Yosef

Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Carla

Travelled with partner
Disliked: Property conditions & facilities
Se necesitan hacer muchas mejoras al hotel ya que varios muebles están desgastados o viejos. No fue una mala experiencia porque es muy lindo pero mucho en que mejorar.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy grato, buenos anfitriones
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

Pesimo servicio, cuartos sucios y con chinches y cucarachas, no habia papel ni toallas, los cuartos tenian un olor desagradable, cambiamos de hotel a la hora
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

6/10 Okay

fabiola

Stayed 1 night in Feb 2025

2/10 Terrible

GLORIA ESTHER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada de lo que publican , aun lo estan remodelando, muy sucio nunca limpiaron la habitacion, el baño se hinundo en dos ocaciones. Nos salimos antesde lo previsto.
Stayed 5 nights in Jan 2025

6/10 Okay

Luis Darío

Disliked: Cleanliness, property conditions & facilities
Mejorar el internet, no llegaba a mi cuarto y nunca me pude duchar porque no salia agua caliente.
Stayed 1 night in Jan 2025

4/10 Poor

Teresa Nathalia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Se les perdió nuestra reservación y nos tuvieron que dar otro cuarto (lo manejaron como upgrade pero tenía menos camas de las que habíamos pedido), se les olvidó cobrarnos y nos terminaron tocando a la puerta a la medianoche de nuestra última noche, personal poco profesional
Stayed 2 nights in Dec 2024

2/10 Terrible

raul

Stayed 1 night in Dec 2024

8/10 Good

AHUIZOLT ALEJANDRO

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Económica y practica para hospedaje!
Stayed 3 nights in Nov 2024

6/10 Okay

daniel

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

decente por el precio

Un poco atorado el check in pero muy amables los de la recepcion. El edificio es viejo por lo cual las compliaciones de un inmueble antiguo se hacen presentess
Stayed 2 nights in Dec 2024

6/10 Okay

Aurelio

Buen trato
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana, puebla

Stayed 1 night in Nov 2024

2/10 Terrible

DENICE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aníbal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo sin ningun problema. muy segura y silencioso
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelenteeeeeeeeeee

Excelente servicio, accesible, sus instalaciones son reconfortables, cómodas. El personal respetuoso y sobre todo el lugar es seguro y buena ubicación
Stayed 1 night in Nov 2024

4/10 Poor

Itzel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La habitación no era para nada lo que mostraba en sus fotos
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian Nicolás

Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024