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Urban Puebla by Grupo Amber

Property class: 3.5

Photo gallery for Urban Puebla by Grupo Amber

A modern interior with a glass partition, a staircase, and a marble floor.
A modern hotel room with a large bed, a flat-screen TV on a wooden stand, and a sliding glass door leading to an outdoor area.
A modern multi-story residential building with a garage, large windows, and a tree in the foreground.
A modern reception area with a marble floor, wooden reception desk, and a glass-top table.
A modern building with a glass facade, outdoor seating, and a variety of plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
The current price is AU$69
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Calle Cholula 11, Colonia La Paz, Puebla, PUE, 72160
  • Place, Fuente de los Frailes
    ‪3 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Suite

A modern room with a glass door leading to a balcony, a round wooden table, a black wireframe chair, and a yellow wall.

Standard Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a bed, a TV on a small table, and a large window with a view.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with a bed, a wooden side table, a round chair, and a built-in bookshelf.

Superior Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with two beds, a black chair, and a painting on the wall.

Superior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, and a chair, a staircase, and a large window with a view.

Deluxe Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

At Urban Puebla by Grupo Amber you'll be within a 20-minute stroll of Fuente de los Frailes and Centro de Artes Crazy Ibiza. .This smoke-free hotel has free WiFi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class La Paz hotel include Puebla Cathedral and Zócalo de Puebla.

What's nearby

  • Fuente de los Frailes - 3 min walk - 0.3 km
  • Centro de Artes Crazy Ibiza - 13 min walk - 1.2 km
  • Triangulo Las Animas Shopping Center - 5 min drive - 1.9 km
  • Galerías Serdán - 5 min drive - 2.3 km
  • Museum of the Mexican Army and Air Force - 7 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 35 min drive

Restaurants

  • ‪Toscalia - ‬4 min walk
  • ‪Santa Clara - ‬2 min walk
  • ‪El Parrillaje - ‬3 min walk
  • ‪El Desdén-Cantina Gastronómica - ‬5 min walk
  • ‪Panade Horno Y Cafe - ‬3 min walk

About this property

Urban Puebla by Grupo Amber

Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Puebla hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Urban Puebla by Grupo Amber offers 16 accommodations with free toiletries. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5550620602

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban by Arkana
Arkana Urban Collection
Urban Arkana by Rotamundos
Collection O Urban by Arkana
Urban Group Amber Collection O
Urban Grupo Amber Collection O
Urban Puebla by Grupo Amber Hotel
Urban Puebla by Grupo Amber Puebla
Urban Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

Is parking available at Urban Puebla by Grupo Amber?

Yep, Urban Puebla by Grupo Amber has a free self car park. Onsite parking is limited.

How much does it cost to stay at Urban Puebla by Grupo Amber?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Urban Puebla by Grupo Amber on 1 Oct 2026 start from AU$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Urban Puebla by Grupo Amber?

No, Urban Puebla by Grupo Amber does not offer an airport shuttle service.

What time are check-in & check-out at Urban Puebla by Grupo Amber?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Urban Puebla by Grupo Amber?

No, pets are not allowed.

Urban Puebla by Grupo Amber Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 109 reviews
Rating 8 - Good. 32 out of 109 reviews
Rating 6 - Okay. 6 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, but limited to 7 vehicles
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Hugo

Liked: Staff & service
Lobby in front of room in a small area, you can here what is going on there and garage door under the room, open several times at night or early in the morning while trying to rest, really noise, room really nice, no a/c available
Stayed 1 night in Jul 2024
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities
Ubicación conveniente para moverse en auto en la ciudad aunque no está particularmente cerca de ningún punto de interés. El estacionamiento techado es limitado a 6-8 coches, afortunadamente sí había lugar. Las habitaciones están ya un poco necesitadas de renovación de acabados, aunque en general están bien. En mi habitación (la 15) las ventanas no cerraban bien y el blackout era muy pesado así que no se podía abrir solo la mitad porque el peso hacía que se fuera hasta abajo de la ventana.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Felipe Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció muy bien la propiedad y el costo/beneficio de lo que pagué. Sin lugar a dudas me volvería a quedar ahí, lo recomiendo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitacion, personal muy amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí muy agusto en mi estancia, zona segura, lugar lindo, limpio y comodo muy recomendado
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Juan Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy pequeña, no tiene escritorio ni silla para trabajar, no ponen pañuelos desechables, no tienen aire acondicionado, no ponen toallas para secar manos y las toallas que hay para la regadera eran blancas ahora son grises y el estacionamiento que ofrecen es limitado, cuando regresas a descansar ruegas porque haya lugar disponible
Stayed 4 nights in May 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, la única crítica que podría hacer es un poco fuerte el aromatizante que ponen en la habitación, ya que en lo personal soy alérgico a ciertos aromas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es fácil de llegar
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones no aíslan el ruido externo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, no hay ruido, esta muy limpio y esta muy lujoso
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excepcional, el cuarto grande y muy limpio, estacionamiento seguro. Me volvería a hospedar.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

Mal servicio de un encargado

al final se quedó una persona extra y llegó un encargado y dijo que no podía estar en la habitación. altas horas de la noche. le dije que pagaría su costo extra pero se negó a aceptarlo y quería sacarla del hotel en ese momento. se me hizo un pésimo criterio, al final me enteré que sí se podía pagar una persona extra.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Una gran sorpresa por lo bien que está tanto la ubicación, comodidad, limpieza y otros como el precio!!!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio!!

Excelente!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato, excelentes instalaciones
Stayed 1 night in May 2024
Verified review

8/10 Good

Susana

Importante limpieza

Muy bien la atención muy buena solo si el personal de limpieza debería hacerlo mejor ya q solo se vio como q te dieron la cama pero no cambiaron sábanas y la limpieza por encimita porque ni movieron muebles pero en general bien, creo q la limpieza es muy importante
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Colchón y almohadas muy duros. Mi esposa y yo dormimos poco y mal por culpa de la incomodidad de la cama. No había shampoo ni jabón en los dispensadores del baño.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

javier a

Liked: Cleanliness
Disliked: Staff & service

No volvería!

En primer lugar llegamos hora y media antes y para ingresar al cuarto que estaba disponible nos cobraban $250 2. Las toallas tenian hoyos y pedimos que nos la cambiaran. Aparte el cuarto era para 4 personas y solo pusieron toallas para 2. 3.El primer día a las 3 am aprox. Empezó a sonar el detector de humo y no había forma de llamar a recepción. Mandamos mensaje x WhatsApp y nadie respondió. Al Día siguiente Quitaron el detector. 3. Por error nuestro, escogimos un hotel sin aire acondicionado, le pedimos a la recepcionista Laura (turno de la mañana), a la cual un día antes le llamamos por teléfono y nos comentó que nos proporcionaría un aire acondicionado portátil, y la sorpresa fue que nos dio un ventilador pequeño. Al pedirle otro ventilador, Nos dijo que no había, si tomarse la molestia de buscar otro o checar si había en otros cuartos. Sin embargo, la recepcionista de nombre Vero (turno por la noche) Muy amable, fue al cuarto para checar el ventilador que nos había dado Laura y nos consiguió uno mucho mejor. La recepcionista Laura sin iniciativa para darnos una solución, nada amable.
Stayed 2 nights in May 2024
Verified review

8/10 Good

oportufed

Liked: Amenities
No tiene logotipo
Stayed 1 night in May 2024
Verified review

4/10 Poor

JACOBO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
En el reglamento se enfocan mucho e insisten en que debe uno ser cuidadoso y limpio al usar toallas, sábanas, etc, lo malo es que el hotel no es capaz de darte una habitación con sábanas limpias, toallas y superficies, la limpieza de la habitación que me asignaron muy mala, el servicio del personal fue bueno, se disculparon por el inconveniente pero definitivamente no volvería a quedarme ahí.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Ma de los Ángeles

Liked: Cleanliness
Demasiado impersonal
Stayed 1 night in Feb 2024