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Collection O Al otro lado del rio, Puebla

Property class: 4

Photo gallery for Collection O Al otro lado del rio, Puebla

A café with wooden tables and chairs, a chalkboard menu, and a bicycle.
A courtyard with a fountain, potted plants, and a yellow building with a green awning.
A hotel room with two beds, a desk, a coffee machine, and a TV.
A red-walled corridor with a large arched doorway, metal gates, and a hanging light fixture.
A bar area with a wooden counter, shelves with bottles, and hanging light fixtures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
3 Oriente 1030 Barrio de Analco, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

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About the area

Puebla

Collection O Al otro lado del rio, Puebla puts you in the heart of Puebla, within just a 10-minute stroll of Puebla Convention Center and Zócalo de Puebla. Highlights at this guest house include in-room free WiFi and LED TVs. .This pet-friendly guest house offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a front desk safe. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Puebla Historic Center guest house include Puebla Cathedral and Fort Loreto.
View more Guest houses in PueblaOpens in a new window

What's nearby

  • El Parian Market - 5 min walk - 0.5 km
  • Puebla Convention Center - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬4 min walk
  • ‪Boyberry - ‬2 min walk
  • ‪Tarlets Coffee - ‬5 min walk
  • ‪El Maestro Asador - ‬1 min walk
  • ‪Salon Mezcalli - ‬3 min walk

About this property

Collection O Al otro lado del rio, Puebla

Collection O Al otro lado del rio, Puebla offers its guests a front desk safe. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Puebla guest house.

  • 1 floor
  • 21 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
Collection O Al otro lado del rio, Puebla offers 21 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Parking on site (MXN 50 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio

Frequently asked questions

Is parking available at Collection O Al otro lado del rio, Puebla?

Yep, Collection O Al otro lado del rio, Puebla has a self car park for MXN 50 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at Collection O Al otro lado del rio, Puebla?

No, Collection O Al otro lado del rio, Puebla does not offer an airport shuttle service.

What time are check-in & check-out at Collection O Al otro lado del rio, Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Collection O Al otro lado del rio, Puebla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 291 reviews
Rating 8 - Good. 53 out of 291 reviews
Rating 6 - Okay. 23 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved this place. It is 10 minutes to the Zocalo and the room was clean and comfortable.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Booked 3 rooms since we were traveling in a group. All 3 were the “superior” rooms and the quality of each room was VASTLY different. You take a gamble with this place. Only one room truly reflected the pictures, but was noisy at night due to the street. Besides that, for 1-2 nights, it is in a good location and cheap.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms were gorgeous and clean. The restaurant upstairs was great. The staff were so nice. The whole vibe of the hotel was so great. Real Mexican style not a cookie cutter hotel. Loved every part of it!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Disliked: Amenities
Regular
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nice place!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness
Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only booked one night. The beds were nice and soft. I would definitivamente stay again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
It’s in a good location but the staff wasn’t very nice
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal. Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Hi ALL, Couple of recommendation for this hotel future quests : 1. Show the address - hotel for some reason has two names and this could be confusing for drivers. 2. Because hotel personnel at the counter speak zero English prepare basic phrasis in Spanish to survive conversation 3. Get ready to pay extra fees for cleaning. I paid around 30 US dollars. No charges are well - explained. I have a very poor Spanish so I was not ready to argue with them. Either you have a good Spanish and negotiation skills or you pay extra. 4. Location: 15 min walk from the historic center. Reasonable for this price range. 5. Music from the local restaurant located on the roof of the hotel. Could get pretty annoying 6. No AC. In hot weather + 30 C could become challenging to stay in the room 7. Poor water running - toilet flush was bad. But it's Mexico. Get ready :(
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023