Marriott Hotels & Resorts - accommodation in Prince George

The staff here were very friendly I will stay here again if I had to not too shabby

Lovely hotel and conveniently located within the town of Richmond and also as one who arrived by car. Staff was superior. Not only friendly, but extremely helpful with any request - front desk, room service, bellman and valet attendant. All worked efficiently and with professionalism. Our room was small and had an unappealing view, but the reservation was last minute and well priced. In-room info was well thought out and graciously displayed. Was pleasantly surprised that the room service cuisine was VERY good, as even many fine hotels’ renditions of classics only pay lip service to in-room dining. I did have one serious complaint and that was the overpowering smell in the room. The AC was on at arrival but the air was heavy and dank (mildew, mold) which never dissipated. As our stay was a quick turnaround, the easiest solution was to turn off the AC and call it a night. The air remained bothersome, but slightly improved. The room furnishings seemed ever so slightly dated, and needed attention to a few scratches, and perhaps that spot on the rug near the AC unit, but nothing that made one uncomfortable. All in all, had it not been for the air in the room and the sad view, I would have rated it a 5.

We checked in and pulled around to the side entrance where we where instructed to go and the outside door would not open with our card so we had to walk around to the front to get to the room. Go up to the room and the hallway and room were under construction with no power in the room, go back to the desk and they assign us to another room. We go to this room and cannot get in the door. It will not unlock. Go back to the front desk and the lady says the lock battery may be dead and she had to come up to the room with us yo manually unlock the door for us. We finally get in the room and it smells extremely strong of fresh paint. By this time its extremely late because we had a late check in anyway. We had to open the window to air it out and be able to stay in the room. I was not aware of the construction or i would have booked somewhere else. Worst stay I've ever booked.