Boutique Hotels in Porta Genova

Room was clean and confortable

My husband and I stayed for 2 nights at this hotel and had a very comfortable stay. Check-in and out was simple and we were greeted warmly and efficiently on arrival and departure by reception staff. Our room was clean, with lovely soap/shampoo/conditioner available. The bed was extremely comfortable with lovely bed linen. The double glazing ensured peace from the streets below, with the exception of the odd emergency service passing! Breakfast was varied with a wide selection of buffet items. Tables were regularly cleared and wiped down, ensuring efficient seating. Constant replacement of food also ensured excellent availability. Staff were courteous and attentive and the panoramic restaurant provided a rooftop backdrop to Milan. We did not use pool/spa facilities but were made aware of these, and how to access at check in. I would have no hesitation in recommending. A 12 pm checkout time (standard) was welcome given that we had a late afternoon flight home. We would have no hesitation in booking again upon return to Milan.

Excellent, personable, and English-friendly service from both check in and check out staff. We were able to store our luggage starting in the morning before check in later that afternoon. We also really appreciated the happy hour at the hotel bar; service was excellent there. We had to check out around 5am to make a flight and the hotel was nice enough to give us a to go breakfast of packaged foods. The room was comfortable and clean. Excellent location close to restaurants and Centrale station. The one area to improve is the WiFi; the speed is so slow it is basically unusable. Otherwise, this was a wonderful hotel experience that exceeded our expectations; terrific value for the price. We would be happy to return to Hotel Berna if we are lucky enough to find ourselves in Milan again!