Skip to main content
Beginning of main content
4.2 out of 5

"Excellent place for family holidays. Staff were friendly and helpful. " More

By a verified traveller on Sun 02 May 2021

Enter dates to see availability

Hotel Description

A family-friendly stay in One Mile awaits you at Ingenia Holidays Middle Rock. You'll be 4.5 km (2.8 mi) from Toboggan Hill Park and 4.7 km (2.9 mi) from Salamander Bay Square. Highlights at this beach holiday park include 2 outdoor swimming pools, a restaurant, and free self parking.

You can enjoy flat-screen TVs with DVD players, and all 40 accommodations feature free WiFi, coffee/tea makers, and ceiling fans. Refrigerators and microwaves make in-room dining convenient. Housekeeping is available on request.

The family restaurant, ROCKPOOLS CAFE & BAR, serves international cuisine and is open for breakfast, lunch, and dinner. At the holiday park's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the kids' swimming pool, waterslide, and pool loungers as well as access to volleyball. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café.

Sights within a 10-minute drive of this 3.5-star One Mile holiday park include Gan Gan Hill Lookout and Dutchmans Beach.

Motel Room (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$90* Per night/room 27 Jun. - 28 Jun.

Parkview Cabin (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Villa - 1 King and 1 Double/Single Bunk (2 Nights)

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Studio (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 4 Max

3 Bedroom Townhouse - 1 King, 2 King Singles and 1 Double/Single Bunk (2 Nights)

Bed Count 5 Twin Beds Maximum Occupancy 7 Max

Duplex Cabin (2 Nights)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ingenia Holidays Middle Rock ratings based on 95 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Middle Rock

Everyone (28) Couples (18) Family (49)
4 out of 5
It was good

Posted by on 19 Jun. 2021

Was this review helpful to you?
5 out of 5
Excellent place for family holidays. Staff were friendly and helpful.

Posted by on 2 May 2021

Was this review helpful to you?
2 out of 5
Old and tired

Posted by on 1 May 2021

Was this review helpful to you?
5 out of 5
All amenities were close by. Pool area Catered to both children and adults. Very relaxing.

Posted by , from Newcastle NSW on 23 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

24 Feb. 2020 by Middle Rock Guest Relations

Thank you for your very positive feedback Jen, our team are happy to know you've enjoyed your stay. Our resort style pools plus poolside, fully licensed cafe, is always a popular part of our holiday park for guests. Please visit us again soon!

2 out of 5
Our room was so dusty. We couldn't even turn the fan on, all windows door trims etc had dust. The toilet kept dripping keeping us awake. Lights didn't work. And construction work starting before 7am next door at koala park. Besides that we loved the pool. Kids loved the pillow but we did find glass in the sand around it.

Posted by on 22 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

24 Feb. 2020 by Middle Rock Guest Relations

Hi Kirsty, Our team are quite shocked by your review of our holiday park, as cleanliness is paramount to us. Additionally, after speaking with the staff on duty we have no record of you visiting the office to relay your concerns, especially in relation to the dangerous hazard of glass near the jumping pillow. We would like to reassure you that not only are our cabins pest inspected regularly; both our Housekeeping and Maintenance Teams work hard to ensure our cabins are cleaned and maintained to the highest of industry standards. However, your comments have been forwarded to both teams for further review. We also confirm there is construction underway for the Koala Sanctuary/Hospital next door. which. The need for this hospital has increased exponentially since the recent devastating NSW bushfires, which greatly impacted the Koala population. Should you wish to discuss any of the concerns you have listed, Park Management are more than happy to speak with directly.

5 out of 5
Very nice room and good location to visit port stephens

Posted by on 9 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Aug. 2019 by Middle Rock Guest Relations

Thank you for taking the time to provide an online review. Middle Rock is conveniently located near all the big star attractions and local activities like Sandboarding on the dunes or taking a whale watching cruise. Our entire team are pleased to know you enjoyed your stay, and we hope you visit us again soon.

4 out of 5
It was a pleasant stay and kids enjoyed the pool. It could have been better if we had good wifi as at times we got bored but happy for kids as they played outside.

Posted by on 2 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

7 Sep. 2018 by Guest Relations Manager

Thank you for your online review. We are very pleased to know you and your family enjoyed your stay. We also understand your frustration regarding the WIFI and unfortunately, this is an area-wide infrastructure issue. Our team is always looking at ways to try and improve this issue from our end. We hope to welcome you and your family back to Middle Rock again soon.

4 out of 5
Great stay. Studio cabins are a bit dated but very clean. Lots of things for the kids to do

Posted by on 18 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

25 Apr. 2018 by Guest Relations Manager

Thank you for taking the time to provide us with your feedback. Middle Rock is ideally located so that guests have access to all the beautiful sights and great activities Port Stephens has to offer. Our housekeeping staff work very hard to ensure the cleanliness of our cabins are always kept to the highest of standards, and it is great to hear you enjoyed your stay. We hope to welcome you and your family back again soon!

2 out of 5

Great for kids but the rest was a big let down

Pros: The kids facilities and pool are great
Cons: Fix the shower (who designed that?) and get a bed that is fit for a standard adult
Location: Great area overall with lots of lovely sights and viewpoints
We booked this accommodation based on the facilities available such as the pool, air matt, and park for our 20 month old daughter. They were fantastic it must be said but the accommodation was incredibly disappointing. The pictures on the website depicted a very different room than what you actually get. The bed was incredibly uncomfortable. My wife and I are not exactly tall and my feet were hanging out the bottom. The bathroom was that small you could not swing a cat in it and as for the shower itself I am still confused as to how one is actually meant to shower in it. It was attached so high up that it sprayed out over the curtain, so it meant each and every time we showered we had to mop the entire floor as it was soaked. The mop stayed permanently in there. Additionally because it was so high it meant you actually could not even get the water onto yourself so the only option was to hold the nozzle in one hand and attempt to clean yourself one handed with the other. The bar/cafe also did not open the entire time we were there. It is not advertised as only option on select days.

Posted by , from Brisbane on 9 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2018 by Guest Relations Manager

Thank you for your review of Middle Rock Holiday Resort. Our resort style pool complex is always a popular area for our guests to relax and unwind, and we are happy to hear you enjoyed our park facilities. However, we are disappointed to hear that our accommodation did not meet your expectations, as our staff do work very hard to ensure all the accommodation we offer is always maintained to the highest of standards. Your comments have been forwarded to our maintenance staff so they may inspect the shower heads in our cabins. In future, please do not hesitate to bring any concerns you may have to the attention to our staff during your stay, so that we may find a solution that will ensure you and your family have a comfortable, relaxing and enjoyable stay with us. In regards to the advertisement of operating hours for Rockpools Café Bar, this information can always be located on our website. Additionally, our electronic advertising sign located at our entrance also displays the café operating hours. Thank you again for taking the time to provide us with your feedback.

5 out of 5
For a quick getaway and when we planned on spending most of our time at the pool, this was a perfect fit. Cabin was a little snug (i.e. small) but we chose the cheap option so not complaining. Will go for a bigger cabin next time. Happy hour at the poolside bar was a bonus! Only disappointing thing was how expensive the laundry services were. Staff were outstanding- very friendly, knowledgeable and efficient.

Posted by on 28 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2018 by Guest Relations Manager

Hi Tracey, Thanks for your great review of our park. Our staff work extremely hard to ensure that all of our guests enjoy their stay at our park. The resort pool area does have a great atmosphere; especially on a Sunday with the live music. Your comments regarding the laundry fees have also been forwarded on to Park Management as feedback. We hope to welcome you back to Middle Rock Holiday Resort again soon.

About the Ingenia Holidays Middle Rock

Location 554 Gan Gan Road, One Mile, NSW 2316

Property Features

As a guest of Ingenia Holidays Middle Rock, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Ingenia Holidays Middle Rock. Free self parking is available.

  • 40 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (30.4 km / 18.9 mi)
  • Parking: Free self parking

Room Amenities

Ingenia Holidays Middle Rock offers 40 air-conditioned accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. This One Mile holiday park provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered on request and hair dryers can be requested.

  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

ROCKPOOLS CAFE & BAR - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Middle Rock Holiday Resort One Mile
  • Middle Rock Holiday Resort
  • Middle Rock Holiday One Mile
  • Middle Rock Holiday
  • Middle Rock Holiday Resort
  • Ingenia Holidays Middle Rock One Mile
  • Ingenia Holidays Middle Rock Holiday Park
  • Ingenia Holidays Middle Rock Holiday Park One Mile

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 3-device limit.
url importing http://www.wotif.com/One-Mile-Hotels-Ingenia-Holidays-Middle-Rock.h9629248-p2.Hotel-Reviews?rm1=a2&
There was an error importing /One-Mile-Hotels-Ingenia-Holidays-Middle-Rock.h9629248-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/One-Mile-Hotels-Ingenia-Holidays-Middle-Rock.h9629248-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.