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4.2 out of 5

"All amenities were close by. Pool area Catered to both children and adults. Very relaxing. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A family-friendly stay in One Mile awaits you at Middle Rock Holiday Resort. You'll be 4.5 km (2.8 mi) from Toboggan Hill Park and 4.7 km (2.9 mi) from Salamander Bay Shopping Centre. Highlights at this beach campground include 2 outdoor swimming pools, a restaurant, and free self parking.

You can enjoy flat-screen TVs with DVD players, and all 40 accommodations feature free WiFi, coffee/tea makers, and ceiling fans. Refrigerators and microwaves make in-room dining convenient. Housekeeping is available on request.

The family restaurant, ROCKPOOLS CAFE & BAR, serves international cuisine and is open for breakfast, lunch, and dinner. At the campground's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the kids' swimming pool, waterslide, and pool loungers as well as access to volleyball. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café.

Sights within a 10-minute drive of this 3.5-star One Mile campground include Gan Gan Hill Lookout and Dutchies Beach.

Middle Rock Holiday Resort ratings based on 94 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Middle Rock Holiday Resort

Everyone (28) Couples (19) Family (48)
5 out of 5
All amenities were close by. Pool area Catered to both children and adults. Very relaxing.

Posted by , from Newcastle NSW on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Middle Rock Guest Relations

Thank you for your very positive feedback Jen, our team are happy to know you've enjoyed your stay. Our resort style pools plus poolside, fully licensed cafe, is always a popular part of our holiday park for guests. Please visit us again soon!

2 out of 5
Our room was so dusty. We couldn't even turn the fan on, all windows door trims etc had dust. The toilet kept dripping keeping us awake. Lights didn't work. And construction work starting before 7am next door at koala park. Besides that we loved the pool. Kids loved the pillow but we did find glass in the sand around it.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Middle Rock Guest Relations

Hi Kirsty, Our team are quite shocked by your review of our holiday park, as cleanliness is paramount to us. Additionally, after speaking with the staff on duty we have no record of you visiting the office to relay your concerns, especially in relation to the dangerous hazard of glass near the jumping pillow. We would like to reassure you that not only are our cabins pest inspected regularly; both our Housekeeping and Maintenance Teams work hard to ensure our cabins are cleaned and maintained to the highest of industry standards. However, your comments have been forwarded to both teams for further review. We also confirm there is construction underway for the Koala Sanctuary/Hospital next door. which. The need for this hospital has increased exponentially since the recent devastating NSW bushfires, which greatly impacted the Koala population. Should you wish to discuss any of the concerns you have listed, Park Management are more than happy to speak with directly.

5 out of 5
Very nice room and good location to visit port stephens

Posted by on 9 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Middle Rock Guest Relations

Thank you for taking the time to provide an online review. Middle Rock is conveniently located near all the big star attractions and local activities like Sandboarding on the dunes or taking a whale watching cruise. Our entire team are pleased to know you enjoyed your stay, and we hope you visit us again soon.

4 out of 5
It was a pleasant stay and kids enjoyed the pool. It could have been better if we had good wifi as at times we got bored but happy for kids as they played outside.

Posted by on 2 Sep. 2018

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Comment from Hotel Management

7 Sep. 2018 by Guest Relations Manager

Thank you for your online review. We are very pleased to know you and your family enjoyed your stay. We also understand your frustration regarding the WIFI and unfortunately, this is an area-wide infrastructure issue. Our team is always looking at ways to try and improve this issue from our end. We hope to welcome you and your family back to Middle Rock again soon.

4 out of 5
Great stay. Studio cabins are a bit dated but very clean. Lots of things for the kids to do

Posted by on 18 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Guest Relations Manager

Thank you for taking the time to provide us with your feedback. Middle Rock is ideally located so that guests have access to all the beautiful sights and great activities Port Stephens has to offer. Our housekeeping staff work very hard to ensure the cleanliness of our cabins are always kept to the highest of standards, and it is great to hear you enjoyed your stay. We hope to welcome you and your family back again soon!

2 out of 5

Great for kids but the rest was a big let down

Pros: The kids facilities and pool are great
Cons: Fix the shower (who designed that?) and get a bed that is fit for a standard adult
Location: Great area overall with lots of lovely sights and viewpoints
We booked this accommodation based on the facilities available such as the pool, air matt, and park for our 20 month old daughter. They were fantastic it must be said but the accommodation was incredibly disappointing. The pictures on the website depicted a very different room than what you actually get. The bed was incredibly uncomfortable. My wife and I are not exactly tall and my feet were hanging out the bottom. The bathroom was that small you could not swing a cat in it and as for the shower itself I am still confused as to how one is actually meant to shower in it. It was attached so high up that it sprayed out over the curtain, so it meant each and every time we showered we had to mop the entire floor as it was soaked. The mop stayed permanently in there. Additionally because it was so high it meant you actually could not even get the water onto yourself so the only option was to hold the nozzle in one hand and attempt to clean yourself one handed with the other. The bar/cafe also did not open the entire time we were there. It is not advertised as only option on select days.

Posted by , from Brisbane on 9 Apr. 2018

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Comment from Hotel Management

11 Apr. 2018 by Guest Relations Manager

Thank you for your review of Middle Rock Holiday Resort. Our resort style pool complex is always a popular area for our guests to relax and unwind, and we are happy to hear you enjoyed our park facilities. However, we are disappointed to hear that our accommodation did not meet your expectations, as our staff do work very hard to ensure all the accommodation we offer is always maintained to the highest of standards. Your comments have been forwarded to our maintenance staff so they may inspect the shower heads in our cabins. In future, please do not hesitate to bring any concerns you may have to the attention to our staff during your stay, so that we may find a solution that will ensure you and your family have a comfortable, relaxing and enjoyable stay with us. In regards to the advertisement of operating hours for Rockpools Café Bar, this information can always be located on our website. Additionally, our electronic advertising sign located at our entrance also displays the café operating hours. Thank you again for taking the time to provide us with your feedback.

5 out of 5
For a quick getaway and when we planned on spending most of our time at the pool, this was a perfect fit. Cabin was a little snug (i.e. small) but we chose the cheap option so not complaining. Will go for a bigger cabin next time. Happy hour at the poolside bar was a bonus! Only disappointing thing was how expensive the laundry services were. Staff were outstanding- very friendly, knowledgeable and efficient.

Posted by on 28 Dec. 2017

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Comment from Hotel Management

8 Jan. 2018 by Guest Relations Manager

Hi Tracey, Thanks for your great review of our park. Our staff work extremely hard to ensure that all of our guests enjoy their stay at our park. The resort pool area does have a great atmosphere; especially on a Sunday with the live music. Your comments regarding the laundry fees have also been forwarded on to Park Management as feedback. We hope to welcome you back to Middle Rock Holiday Resort again soon.

5 out of 5

Fantastic for kids

Cons: Internet poor connection and phone service
We travelled with our granddaughter and the park was very kid friendly Pool was great and having the cafe bar on site was good no need to travel for food and it was really good quality food . Not great phone service and internet service thou only down fall but extremely happy with our stay .

Posted by , from country nsw on 3 Oct. 2017

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Comment from Hotel Management

20 Nov. 2017 by Guest Relations Manager

Thanks for your review of our park Les. We're happy to hear you enjoyed your stay. Management are aware of the wifi connectivity and are currently working with the local service providers to have a high speed internet connection installed at the park. We hope to see you and your family back at Middle Rock again in the near future.

3 out of 5
Staff were pleasant and helpful but it was the smallest motel room I have ever seen. No shelves and no chairs. Had to bring in the outdoor furniture. A big plus was the large comfortable bed. The grounds of the resort are very well maintained and are pleasant to stroll around.

Posted by , from Tarro, Nsw on 3 Aug. 2017

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Comment from Hotel Management

13 Aug. 2017 by Office Manager

Thank you for your feedback Marion. We are so pleased you enjoyed the extra room in the king bed. The motel room is designed for the overnight or weekend traveller and has basic furnishings. However, we have taken your comments to the owners for consideration and upgrading.

4 out of 5

Great place for the kids

Pros: Pools, happy hour, licenced café restaurant onsite.
Cons: Some shelving in the bathroom to sit things on- toothbrush etc. There's no vanity top space.
Location: Lovely beaches & Nelson Bay very close.
We had a spacious Parkview cabin, very comfy. Park facilities are excellent for small children, beach is close by (walking track leads from back of the park).

Posted by , from Newcastle on 18 Jul. 2017

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Comment from Hotel Management

13 Aug. 2017 by Front Office Manager

Hi Jodie and thank you for your review of Middle Rock Holiday Resort. We are pleased you found the Parkview cabin suitable for your family. They are popular for mum, dad and 2 children. The licensed pool area is a popular addition to the Resort and everybody loves it. We look forward to seeing you again soon

About the Middle Rock Holiday Resort

Location 554 Gan Gan Road, One Mile, NSW 2316

Property Features

As a guest of Middle Rock Holiday Resort, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Middle Rock Holiday Resort. Free self parking is available.

  • 40 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (30.4 km / 18.9 mi)
  • Parking: Free self parking

Room Amenities

Middle Rock Holiday Resort offers 40 air-conditioned accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered on request and hair dryers can be requested.

  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

ROCKPOOLS CAFE & BAR - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk

Hotel Names

  • Middle Rock Holiday Resort One Mile
  • Middle Rock Holiday Resort
  • Middle Rock Holiday One Mile
  • Middle Rock Holiday
  • Middle Rock Holiday One Mile
  • Middle Rock Holiday Resort Campsite
  • Middle Rock Holiday Resort One Mile
  • Middle Rock Holiday Resort Campsite One Mile

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.