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4.3 out of 5

"Positives were new Cabins clean and tidy, very friendly staff and helpful can’t fault them. Good location if want access to the water. Negatives Middl ... " More

By a verified traveller on Mon 28 Sep 2020

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Hotel Description

A family-friendly stay in Karuah awaits you at BIG4 Karuah Jetty Holiday Park. Within just a 10-minute stroll, you'll find Karuah Nature Reserve and Gir-um-bit National Park. Highlights at this campground include an outdoor swimming pool and in-room free WiFi.

All 24 accommodations feature balconies or patios, TVs, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient. Weekly housekeeping is available.

Enjoy the outdoor tennis court and kids' swimming pool as well as access to basketball and volleyball. Other amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Karuah campground, you'll be 1 km (0.6 mi) from Longworth Park and 3.1 km (1.9 mi) from Karuah National Park.

Garden Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$120* Per night/room 27 Oct. - 28 Oct.

Family Villa

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

BIG4 Karuah Jetty Holiday Park ratings based on 79 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Karuah Jetty Holiday Park

Everyone (36) Couples (8) Family (34)
3 out of 5
Positives were new Cabins clean and tidy, very friendly staff and helpful can’t fault them. Good location if want access to the water. Negatives Middle of nowhere nothing really around, Wi-Fi was very poor I like to connect and they gave you a 500 MB limit per day so you can’t use Netflix etc Which wasn’t stated online and the biggest problem of all was the king bed was two single mattresses pushed together they were cheap and nasty could feel the springs on your back all night. Good for a stopover

Posted by , from Sydney on 28 Sep. 2020

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Comment from Hotel Management

1 Oct. 2020 by Guest Relations Manager

Hi Andy, Thank you for your stopover with us at BIG4 Karuah Jetty! We appreciate your positive feedback on our friendly and helpful team and that you found your cabin to be clean and tidy. Our wi-fi is limited to 500MB per day and apologise that this also impacted on your stay, as we are unable to specify this on the listing. We are also sorry to learn that the bed was not to your liking, Thank you for your feedback, which helps us to improve and we hope to welcome you for a stay next time you are travelling this way.

5 out of 5
I had a lovely stay. It would have been better if the coffee shop was open though

Posted by , from broadmeadow on 15 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Guest Relations Manager

Thanks so much for your stay and 5/5 rating isabella! So glad you had a lovely stay. We are sorry the coffee van is temporarily closed at the moment. Thank you again.

4 out of 5

Posted by on 8 Jul. 2020

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Comment from Hotel Management

30 Jul. 2020 by Guest Relations Manager

Thanks so much for the 4/5 rating!

5 out of 5
Perfect location for children to play about 40 minutes away from Nelson bay great family holiday

Posted by on 16 Jan. 2020

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Comment from Hotel Management

5 Mar. 2020 by Guest Relations Manager

Thanks so much for your great review and we are so pleased that you had a wonderful holiday with us!

5 out of 5
Nice, clean and friendly staffs. Will be back again.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Guest Relations Manager

Thanks so much Dave! We really appreciate your review and 5/5 rating and we look forward to welcoming you back next time.

4 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Guest Relations Manager

Thank you for your 4/5 rating!

5 out of 5
Excellent! Clean, tidy and modern cabins and a huge array of park amenities for families to enjoy. Highly recommended!

Posted by on 20 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Guest Relations Manager

Thank you for your fantastic review and our team really appreciate your recommendation!

5 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

13 Nov. 2019 by BIG4 Karuah Jetty Holiday Park

Thank you for your awesome 5/5 review score! We hope that you will choose to stay with us again one day soon.

4 out of 5

Posted by on 10 Jun. 2019

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5 out of 5
Clean modern and comfortable Would recommend ********************

Posted by on 28 May 2019

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About the BIG4 Karuah Jetty Holiday Park

Location 88 Holdom Road, Karuah, NSW 2324

Property Features

BIG4 Karuah Jetty Holiday Park offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly BIG4 Karuah Jetty Holiday Park. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Karuah campground.

  • 24 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

BIG4 Karuah Jetty Holiday Park offers 24 air-conditioned accommodations with irons/ironing boards. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Cribs/infant beds (complimentary) are also available. Housekeeping is provided weekly.

  • Private balcony or patio
  • Television
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 5.50 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Karuah Jetty Holiday Park Campground
  • BIG4 Jetty Holiday Park Campground
  • BIG4 Karuah Jetty Holiday Park
  • BIG4 Jetty Holiday Park
  • BIG4 Karuah Jetty Holiday Park Port Stephens
  • BIG4 Karuah Jetty Holiday Park Campsite
  • BIG4 Jetty Holiday Park Campsite
  • Big4 Karuah Jetty Karuah
  • BIG4 Karuah Jetty Holiday Park Karuah
  • BIG4 Karuah Jetty Holiday Park Campsite
  • BIG4 Karuah Jetty Holiday Park Campsite Karuah
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.