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"Great location, older property, could do with a facelift over a few years would be a good idea " More

By a verified traveller on Thu 19 Dec 2019

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Hotel Description

At The Hideaway Hotel you'll be 2.6 km (1.6 mi) from PNG Football Stadium and 2.7 km (1.7 mi) from Port Moresby Nature Park. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 83 rooms feature coffee/tea makers, ceiling fans, and desks. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding.

A day of pampering at Roots Island Spa can include massages, facials, and mani/pedis. The restaurant, Spirit, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. 0 square feet (0 square meters) of event facilities include a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 3-star Port Moresby hotel, you'll be 3.6 km (2.2 mi) from Hubert Murray Stadium and 4.6 km (2.8 mi) from Parliament House.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$106* Per night/room 4 Dec. - 5 Dec.

Executive Queen Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Hideaway Hotel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Hideaway Hotel

Everyone (3)
5 out of 5
Great location, older property, could do with a facelift over a few years would be a good idea

Posted by on 19 Dec. 2019

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Comment from Hotel Management

20 Jan. 2020 by TC

Good morning, Thank you for your review and we hope to uplift the face of our property. Thank you.

1 out of 5
Think very carefully before booking this property. The place is a dump and the management are unprofessional clowns. The pool is a giant green slimy swamp. The first room I was in had no hot water and the shower was just a trickle, although the sink in the room had only hot water. The bathroom door auto locked when shut and needed maintenance to come open the door with a screw driver or housekeeping to use a key. A K75 lamb curry consisted of exactly 5 large mutton bones with barely any meat on them. The butter put out for breakfast was rancid and the staff didn't know/couldn't tell/didn't understand. They were unable to generate a correct account on two occasions from reception. On the Saturday night the property was over run with loud fighting drunkards and despite numerous security nothing was done. There was a large noisy fight in the pool area around 1am At 6.45am on Sunday the pool area was littered with empty beer bottles and sleeping drunks including one who was barely dressed. Leaving my room at 6.45am I was harassed by a drunk holding a beer who could barely stand up, security removed him only after i complained. At 6,45am a young drunkard was "pretending"to play the piano (very badly) in the breakfast buffet - hardly a peaceful eating environment- he was apparently the "directors nephew". This place is a disgrace to PNG and is not somewhere any international traveller would want to stay. Pay the extra to stay in a decent property. This place is a dump run by clowns

Posted by on 1 Dec. 2019

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5 out of 5
Great area, staff are friendly helpful people and I wish to go again

Posted by on 30 Apr. 2019

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Comment from Hotel Management

21 May 2019 by ct

Thank you very much for your review..

1 out of 5

Their advertising is false...barely a 2 star

Pros: The price
Cons: Reception staff, restaurant staff, food quality, room cleanliness, room service, room maintenance, repair workmanship, and more...
Location: Location is close to the airport
On arrival the reception staff were too shy and spoke so quietly that I had to ask them to repeat themselves many times. The room they gave me was at the back of the hotel. It was dirty, had no soaps or bath towels, had no beverage making supplies, the bed covering was stained, and the doors on the vanity unit were hanging off. I asked for a better room...something that matched the photos and description when I booked. This room was better but also had no soaps or bath towels, and had no beverage making supplies. Also the shower was filthy. A cleaner came and made the room a little better. Next day I had to specifically ask the cleaner for soaps, toilet paper, and beverage making supplies. Repairs had been done in the bathroom and the workmanship was amateurish to say the least. I ate twice in the restaurant and regretted doing so both times. The Filipino Adobo meal tasted nothing like adobo...it was sweet and sour, and the next night the pizza base was undercooked and doughy. When I checked out the reception staff could't provide with all the receipts for my meal and other spending. Then I was informed that the airport shuttle driver hadn't turned up so they had a taxi waiting for me. I hesitated knowing the potential danger of taking a taxi at 4am in Port Moresby. I was assured that the driver was trusted and that I would be safe. Fortunately I was delivered safely to the airport but it was a nervous finale to an unsatisfactory and disappointing weekend stay.

Posted by , from Brisbane, Australia on 4 Oct. 2017

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3 out of 5

Close to airport

Pros: Pool-side area is pleasant.
Cons: Check-in staff could explain more about how to access breakfast and evening meals, instead of guests having to find out for themselves.
Location: Located near the airport, but not near other shops or restaurants.
Nice to have courtesy bus to access hotel from airport. Every hotel in Pt Moresby is overpriced for what is offered. Reasonable rooms. Limited options for meals.

Posted by , from Australia on 18 Apr. 2017

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About the The Hideaway Hotel

Location 459 Tamara Road, Port Moresby,

Property Features

The Hideaway Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly The Hideaway Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Port Moresby hotel.

  • 83 guestrooms or units
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Hideaway Hotel offers 83 air-conditioned accommodations with complimentary toiletries and ceiling fans. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Spirit - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Hideaway Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Hideaway Hotel Port Moresby
  • Hideaway Hotel
  • Hideaway Port Moresby
  • The Hideaway Hotel Hotel
  • The Hideaway Hotel Port Moresby
  • The Hideaway Hotel Hotel Port Moresby

You should know

  • The Hideaway Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.