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4.8 out of 5

"Great place, peaceful, beautiful beach and super comfortable room " More

By a verified traveller on Wed 05 Sep 2018

Hotel Description

A luxury stay in Oak Beach awaits you at Thala Beach Nature Reserve. You'll be 11.8 km (7.3 mi) from Four Mile Beach and 15.1 km (9.4 mi) from Great Barrier Reef. Highlights at this beachfront resort include 2 outdoor swimming pools, a full-service spa, and a private beach.

All 83 rooms feature flat-screen TVs with digital channels, and you can enjoy furnished balconies or patios, DVD players, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Separate bathtubs and showers, coffee/tea makers, and ceiling fans are also available. Limited housekeeping is available.

A day of pampering at Rejuvenate can include sports massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Osprey's Restaurant, is open for breakfast, lunch, and dinner. The resort's own beach bar and bar/lounge are nice places to enjoy a drink. Enjoy access to ecotours, kayaking, and hiking/biking trails. 1615 square feet (150 square metres) of event facilities include conference centres, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 4.5-star Oak Beach resort, attractions include Palm Cove Beach and Macrossan Street.

Jungle Walk Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$249 per night

Eucalypt Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coral Sea Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thala Beach Nature Reserve ratings based on 216 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thala Beach Nature Reserve

Everyone (49) Couples (152) Family (15)
5 out of 5
Serene place. Leave everything behind, chill out and relax

Posted by on 16 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Thala Management

Thank you for your five star review and terrific feedback!

4 out of 5
The food is pretty average for a place charging this kind of money. There is no real option as its not close to any options. The menu seems to be aimed at middle America. Kinda bland.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Thala Management

Thank you Anonymous for your feedback. We're sorry to learn via online review of your disappointment with Osprey's Restaurant and do wish we had the opportunity to address your concerns at the time of dining.

5 out of 5
Beautiful location, very quiet and surrounded by nature. Staff are excellent, food is excellent. We will be back.

Posted by , from Cairns, Australia on 18 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Thala Management

Thanks very much Sandra for your five star review - we look forward to seeing you again!

5 out of 5
We spent NYE at Thala and it was just that - an outstanding experience! The service at this property is absolutely unparalleled. The Staff obviously enjoy working there, as indicated by the longevity of those that I encountered and this is reflected in the overall vibe of the resort. The highlight for me was having the fabulous resort swimming pool all to myself at 7am on NY morning, while being chauffeured there and back in a resort buggy by a lovely gentleman whose name I neglected to ask. The views from the restaurant are an experience in themselves and the food matched the views. When next in FNQ I will look forward to a return visit. Thank you to ALL of the Staff who went out of their way to make our visit to Thala Wilderness Lodge such a memorable one! Kindest regards, Anne, Lake Macquarie, NSW

Posted by on 4 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Thala Managerment

Thank you so much Anne for your wonderful feedback. It was our absolute pleasure to help your stay memorable and we look forward to seeing you again!

5 out of 5
Great experience , wonderful place to be , great wildlife

Posted by , from Germany on 22 Oct. 2018

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Comment from Hotel Management

23 Oct. 2018 by Johan

Dear Rob Lovely to hear you enjoyed your time with us. We look forward to welcoming you back at Thala! Regards Johan

5 out of 5
Outstanding property, the perfect getaway in beautiful surroundings - really! The staff were superb, excellent service, nothing too much trouble and very professional. If I were to be super critical, I'd say the restaurant is a little expensive with limited dishes, the buffet breakfast is on the high side, particularly. That said, you'll be hard pressed to find a better location or view to go with your meal. Would stay there again in a heartbeat.

Posted by , from Sydney on 17 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by Thala Management

Thank you Andy for your five star review and terrific feedback. Hope we see you again.

5 out of 5
Great place, peaceful, beautiful beach and super comfortable room

Posted by on 5 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Johan

Thank you for the lovely feedback. We hope to have the pleasure of your company again enjoying our beautiful property! Regards Johan

4 out of 5

Thala

We enjoyed our stay and the beautiful setting. We had a slight issue when we checked in: there was a chainsmoker on the adjacent bungalow verandah who caused us to ask for another room. Staff acted quickly and we enjoyed one of the nice ocean view rooms for one night before another move to a room with no view but close to a fantastic lookout. My advice to anyone staying here would be call the hotel to see where your room is as although all of them are identical inside the setting varies dramatically from room to room. I would also perhaps suggest to Thala that they consider removing ashtrays from verandahs and banning smoking anywhere on the premises. Aside from that issue: everything is clean, well maintained and it is a beautiful place. The rooms are fine. You are located close to heaps of amazing sights and they are very helpful in organising activities. The restaurant is really very good indeed (apart from one rather strange entree I had involving compressed watermelon, mozzarella, olives and calamari (?!) - but mains were excellent). My only wish was that the pool was heated: it seems a shame to be in the tropics with such a nice looking pool and not be able to swim in it. The temperature must have been 19C in there. I had to squeal and shiver when I got in. Needless to say not many other people braved it. Apart from that, lovely place!

Posted by on 3 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by Thala Management

Thank you Anonymous for your terrific feedback. We're thrilled to read how much you enjoyed your bungalow. With three different room categories, all bungalows are identical in size and facilities, the main difference being where they are located around the property, whether they have fores, mountain or sea views and their proximity to the Main Lodge. We do hope to see you again!

4 out of 5

Beautiful location

Dated facilities but you pay for nature and seclusion not a fancy TV and spa, people wanting to get away will love it, those that like specifically hotel facilities beware, but that says something about the person, the stay at home iPad the children type

Posted by , from adelaide on 24 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Thala Management

Thank you Jono for your four star review and feedback. We're pleased to hear that you enjoyed our nature-based vibe and seclusion. While we recently celebrated 20 years as one of Australia's leading eco retreats, all eco-designed bungalows undergo regular maintenance and updates to ensure the utmost comfort and convenience for guests. Hope we see you again!

4 out of 5

Gorgeous setting

Very diligent, discrete, professional, friendly staff all round. Gorgeous individual bungalows with deck nestled in gorgeous open rainforest with birds all around and the sound of the waves. Restaurant views just fabulous. Bird bath up in tree in full view and busy with feisty lorikeets. Gorgeous timber structures all around. A bit more info on the timber would be great. Gorgeous walks around property. Amazing plants with their names and origin (some may need reviewing). A few wallabies (not many maybe due to winter and not in location indicated on hotel map). Signage could be better if getting around on foot. Spa and pools were freezing cold. Not really usable. Some mould around shower door. Hair drier was not working. Bed spread was stained. Floors did not seem to have ever been swept during our 6 day stay. Could do with more power points. Vegetarian options on menu very limited. Menu very expensive but dishes were excellent. Breakfast fruit ran out unchecked very quickly.

Posted by , from Sydney on 9 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Thala Management

Thank you Chris for your detailed feedback which has been passed on to our Management team. Hope we see you again!

Property Features

Step outside to unwind on the white sand beach. At Thala Beach Nature Reserve, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a garden and a terrace. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Oak Beach resort.

  • 1 floor
  • 83 guestrooms or units
  • 83 buildings
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1998
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (52.1 km / 32.4 mi)
  • Property shuttles: Airport shuttle, area shuttle within 15 km, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Thala Beach Nature Reserve offers 83 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to furnished balconies or patios. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. Flat-screen televisions come with digital channels. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Osprey's Restaurant – Overlooking the ocean and garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Prenatal massage
  • Number of treatment rooms 1
  • Reflexology
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 31.50 per person (approximately)
  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thala Beach Nature Reserve Hotel
  • Thala Nature Reserve Hotel
  • Thala Beach Nature Reserve
  • Thala Nature Reserve
  • Thala Beach Lodge
  • Thala Beach Resort
  • Thala Beach Hotel Port Douglas
  • Thala Beach Nature Reserve Resort
  • Thala Nature Reserve Resort
  • Thala Beach Lodge
  • Thala Beach Resort

You should know

  • The total price shown includes a resort fee.