Occidental - accommodation in Playa Conchal

The property was gorgeous and you always saw staff cleaning. I have absolutely zero complaints about the room or property. We stayed on the new side of the property and the decor was very fitting for the resort. For the food, all restaurants are buffet style, which was kind of a bummer because you can find all the specialty restaurant food in the main buffet throughout your stay The steakhouse is table service and takes reservations but it felt very rushed to get through the courses The pools are a massive highlight and honestly so refreshing to be in. There are tables and seating in the pools with the swim up bars, it never took long to wait for a drink, and the cocktails were fruity and delicious. There are plenty of beach activities to look into, the sand is volcanic and hot so definitely wear shoes! If you walk down the beach a bit, there is an off property bar and TONS of monkeys on the way If you don't book through the property and use expedia, you do not get airport transportation included in your reservation. We used LAR and they were awesome, super punctual and professional I went with my boyfriend for my birthday and we are already planning next year's trip The only thing I will say, if you have room preferences that you put in through Riu, make sure to follow up. Since this was my birthday trip I put in a few requests for views and area of property and none of them were met

Property is good. Staff was very friendly.

Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro