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Hilton Vacation Club Laurel Crest Pigeon Forge

Property class: 2

Photo gallery for Hilton Vacation Club Laurel Crest Pigeon Forge

A resort with multiple buildings, a swimming pool, and lush greenery.
A gym with treadmills, elliptical machines, and weightlifting equipment.
A hot tub area with a pool, blue chairs, and umbrellas.
A modern living room with a dining area, a kitchen with a stone island, and a flat-screen TV on a wooden cabinet.
A two-story house with a balcony, stone pillars, and a view of the surrounding landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$182
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
2628 Laurel Crest Ln, Pigeon Forge, TN, 37863
  • Place, Smoky Mountain Alpine Coaster
    ‪2 min drive‬
  • Place, Christmas Place
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for 2 Bedroom Suite 1 Kg 1 Qn Deluxe W/2 Kitchens

A neatly made bed with white linens, a bedside table with a lamp, and framed artwork on the wall.

2 Bedroom Suite 1 Kg 1 Qn Deluxe W/2 Kitchens

  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom 1 King Deluxe Suite with Sofabed

A hotel room with a large bed, a television on a wooden dresser, and a balcony with a table and chairs.

1 Bedroom 1 King Deluxe Suite with Sofabed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 KING DELUXE SUITE WITH KITCHEN

A hotel room with a large bed, a television on a wooden dresser, and a balcony with a table and chairs.

1 BEDROOM 1 KING DELUXE SUITE WITH KITCHEN

  • 77 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 KING DELUXE PLUS SUITE W/ SOFABED

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a view of the outside balcony.

1 BEDROOM 1 KING DELUXE PLUS SUITE W/ SOFABED

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 KING DELUXE PLUS SUITE W/ KITCHEN

A hotel room with a large bed, a television on a wooden dresser, and a balcony with a table and chairs.

1 BEDROOM 1 KING DELUXE PLUS SUITE W/ KITCHEN

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE WITH KITCHEN

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a view of the outside balcony.

2 BEDROOM 1 KING 1 QUEEN SUITE WITH KITCHEN

  • 120 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 BEDROOM 1KG 2TW 1QN BILEVEL TOWNHOUSE

A hotel room with two beds, a ceiling fan, a television on a wooden dresser, and large windows with a view of trees.

3 BEDROOM 1KG 2TW 1QN BILEVEL TOWNHOUSE

  • 158 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 BEDROOM 1 KING 2 TWIN BILEVEL TOWNHOUSE

A hotel room with two beds, a ceiling fan, a television on a wooden dresser, and large windows with a view of trees.

2 BEDROOM 1 KING 2 TWIN BILEVEL TOWNHOUSE

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE WITH SOFABED

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a view of the outside balcony.

2 BEDROOM 1 KING 1 QUEEN SUITE WITH SOFABED

  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 BEDROOM 1KG 2TW 1QN 2 STORY TOWNHOUSE

A hotel room with two beds, a ceiling fan, a television on a wooden dresser, and large windows with a view of trees.

3 BEDROOM 1KG 2TW 1QN 2 STORY TOWNHOUSE

  • 158 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 BEDROOM 1 KING 2 TWIN 2 STORY TOWNHOUSE

A hotel room with two beds, a ceiling fan, a television on a wooden dresser, and large windows with a view of trees.

2 BEDROOM 1 KING 2 TWIN 2 STORY TOWNHOUSE

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 BEDROOM 1 KG 1 QN DELUXE SUITE 2 KITCHENS

A neatly made bed with white linens, a bedside table with a lamp, and framed artwork on the wall.

2 BEDROOM 1 KG 1 QN DELUXE SUITE 2 KITCHENS

  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 QUEEN SUITE WITH KITCHEN

A living room with a sofa, a striped armchair, a coffee table, a lamp, and a TV in the background.

1 BEDROOM 1 QUEEN SUITE WITH KITCHEN

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 QUEEN BED WITH MINI FRIDGE

A hotel room with a bed, a desk with a coffee maker, a chair, and a lamp.

1 QUEEN BED WITH MINI FRIDGE

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom 1 Queen Suite with Sofabed

A living room with a sofa, a striped armchair, a coffee table, a lamp, and a TV in the background.

1 Bedroom 1 Queen Suite with Sofabed

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

A single-story building with a sloped roof, a front entrance with a white picket fence, and a blue handicap parking sign.

1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 QUEEN BED

A hotel room with a bed, a desk with a coffee maker, a chair, and a lamp.

1 QUEEN BED

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 QUEEN TOWNHOUSE WITH KITCHEN

A single-story building with a sloped roof, a front entrance with a white picket fence, and a blue handicap parking sign.

1 BEDROOM 1 QUEEN TOWNHOUSE WITH KITCHEN

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 KING DELUXE SUITE HEARING ACCESS

A hotel room with a large bed, a television on a wooden dresser, and a balcony with a table and chairs.

1 BEDROOM 1 KING DELUXE SUITE HEARING ACCESS

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 BEDROOM 1 KING SUITE HEARING ACCESSIBLE

A hotel room with a large bed, a television on a wooden dresser, and a balcony with a table and chairs.

1 BEDROOM 1 KING SUITE HEARING ACCESSIBLE

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Bed

A hotel room with a bed, desk, chair, and a television.

1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed With Mini Fridge

A hotel room with a large bed, two bedside tables with lamps, a mirror, a painting on the wall, and a bathroom with a bathtub and sink.

1 Queen Bed With Mini Fridge

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Pigeon Forge

A family-friendly stay in Pigeon Forge awaits you at Hilton Vacation Club Laurel Crest Pigeon Forge. You'll be 2.7 km (1.7 mi) from Island at Pigeon Forge and 3.8 km (2.4 mi) from LeConte Center at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .Enjoy the gym, sauna, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Titanic Museum and Hatfield and McCoy Dinner Show.

What's nearby

  • Smoky Mountain Alpine Coaster - 2 min drive - 1.0 km
  • Christmas Place - 4 min drive - 2.7 km
  • Island at Pigeon Forge - 4 min drive - 2.7 km
  • Pirates Voyage Dinner & Show - 4 min drive - 2.7 km
  • Great Smoky Mountain Wheel - 4 min drive - 3.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 52 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬5 min drive
  • ‪Margaritaville Island Hotel - ‬5 min drive
  • ‪Margaritaville - ‬5 min drive
  • ‪Paula Deen's Family Kitchen - ‬5 min drive
  • ‪Azul - ‬5 min drive

About this property

Hilton Vacation Club Laurel Crest Pigeon Forge

As a guest of Hilton Vacation Club Laurel Crest Pigeon Forge, you'll find 2 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A children's pool, a library, and a terrace are also featured at the family-friendly Hilton Vacation Club Laurel Crest Pigeon Forge. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 304 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • BBQ grill(s)
  • Lift
  • No smoking on site
Hilton Vacation Club Laurel Crest Pigeon Forge offers 304 accommodations with a safe and coffee/tea makers. Cable televisions are provided.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

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Interior entrance
Pigeon River Inn
Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,235 reviews
The price is AU$86
includes taxes & fees
16 Aug - 17 Aug
Pigeon River Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after hours should pick up their keys from security and check in the next day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bluegreen Vacations Laurel Crest, an Ascend Resort Hotel
Laurel Crest Condo
Laurel Crest Condo Pigeon Forge
Laurel Crest Pigeon Forge
Laurel Crest Hotel Pigeon Forge
Laurel Crest Hotel
Bluegreen Vacations Laurel Crest, an Ascend Resort Pigeon Forge

Frequently asked questions

Is parking available at Hilton Vacation Club Laurel Crest Pigeon Forge?

Yep, Hilton Vacation Club Laurel Crest Pigeon Forge has a free self car park.

How much does it cost to stay at Hilton Vacation Club Laurel Crest Pigeon Forge?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hilton Vacation Club Laurel Crest Pigeon Forge on 1 Sept 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Vacation Club Laurel Crest Pigeon Forge have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hilton Vacation Club Laurel Crest Pigeon Forge?

Hilton Vacation Club Laurel Crest Pigeon Forge features 2 outdoor pools, 2 hot tubs and an indoor pool.

Is Hilton Vacation Club Laurel Crest Pigeon Forge family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hilton Vacation Club Laurel Crest Pigeon Forge is a hit with families.

Is there a free airport shuttle available at Hilton Vacation Club Laurel Crest Pigeon Forge?

No, Hilton Vacation Club Laurel Crest Pigeon Forge does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Vacation Club Laurel Crest Pigeon Forge?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Vacation Club Laurel Crest Pigeon Forge?

No, pets are not allowed.

Hilton Vacation Club Laurel Crest Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Didnt have time go hit the pools, but its ok. BEAUTIFUL Property. the landscaping is awesome. the bathroom was awesome. Very fancy for the price point. worth it. my only complaint was the basic cable tv. get a room where you have cable, or bring a firestick or something 🙂
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted adjoining rooms with our daughter and son in law but also privacy. And was able to achieve this with our stay here. The way the entrance opens to 2 rooms offered this to us.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

My.Ozzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was awesome. However, I did not like having to drive to a separate building just for extra towels or linens. This hotel offers no housekeeping until check out.
Stayed 3 nights in Jul 2018
Verified review

2/10 Terrible

Rong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled my reservation 1 days before check-in.

I made reservation two wks before departure, they cancelled my reservation 1 day before check-in date. Don't even call me to let me know. Told the travel agent that they had to satisfy their "timeshare buyer" first.
Verified review

6/10 Okay

Jamie

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

#nope

Staff was rude and unhelpful. This is a timeshare property. I wouldn't stay here again. The location is bad, hard to get to when traffic is bad. Never again.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Anniversary get a way

Great weather and beautiful time away. This has been an annual trip for 30 yrs. 1st time to stay at Laurel crest
Verified review

10/10 Excellent

Roddrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy Hotel Lodging

From the service at the entrance until our departure simple easy like a fantasy. We travel a lot
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Attempted to time sell when checking in. Pushy on the request. They tell you to go on another front desk location to "pick up your parking pass", then attempt to hold the parking pass as ransom until you hear their pitch. Walls are super thin could easily hear guest on both sides of my room. Room was very up-to-date and clean. Be cautious of the WiFi charge as well.
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Laurel Crest!! We will definitely keep this place in mind the next time we visit the Pigeon Forge area. The only down side was the condo we were in was very small for my wife, baby and I. We enjoyed our stay a ton it would have just been a little more comfortable if we had of had a little larger condo.
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best lodging in Tennessee

This was our second stay at laurel crest. Loved the cleanes, the location and the staff. Will return again.
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family travels

Had a great time. Only problem was at check in they charged my bank card for rooms again when I had already paid. Went and talk to front desk and they fixed the problem.
Verified review

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay in Pigeon Forge

Wonderful stay on the Bluegreen Property. Recently remodeled inside and fresh. We enjoy staying there ... And accomodating for our late arrival
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

Ok place to rest our heads

We were only there 12 hours, as a place to stay while traveling. Room was advertised as a 2 bedroom, but was actually 2- 1 bedroom units. Which meant my children were in a different unit than I was. We kept the baby with us and let the other 2 stay in the other unit since they are a bit older. Rooms were ok, nothing outstanding. We didn't use anything other than beds and showers so can't comment on anything more. Did take 1/2 an hour to get into our rooms because they couldn't get the card keys activated correctly to open both units. That was frustrating late at night with a small child.
Verified review

4/10 Poor

salim

Disliked: Staff & service, property conditions & facilities, room comfort

Don't go there it's not worth the money

The room is super small , the bed is small, the apartment was built under the street level you feel that you are in a coffin
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel didn't receive my reservation but did everything possible to honor my reservation. The receptionist went out of her way to correct the situation.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

My stay was not pleasing

Booked this this hotel for my wife an myself, 15 hour day plus a 3.5 hour day for its amenities; nice comfortable room, flat screen TV and fireplace. Our plans was to get a pizza and relax in front of the flat screen TV and in front of the fireplace and stay in, after out long exhausting day,Arriving at the room, both remotes, living room and bedroom for the TV's where dead. Being a 100+ day per year traveler, I actually keep batteries in my suit case, both battery covers had screws in them so I could not change them and the gas fireplace did not work either. Also, I would like to add there was no buttons on the TV to operate them manually without the remotes. After calling the front desk and them asking me if I was for sure if I was pushing the red button on the remotes. After 1 hour no one showed up, I went to the front office and they acted like they knew nothing of my call. As I walked up one of the owners of the units was in front of me and was stating this was his third time back for a key card that would not open his room. When I inquired how long and the reason was I needed to know if we could eat in as planed or did we have to go out and eat and I mentioned the reason why we chose their hotel to stay in and eat at the fireplace. I was told it would be a long while because they had two other units had AC problems and it was hot and those would be taken care of first. I was told I probably should go out.....the very reason I wanted to stay there was to prevent this.
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

passing through from Florida to Ohio always make a stop and this place was a pleasant surprise
Verified review

4/10 Poor

Kristy

Disliked: Cleanliness, property conditions & facilities, room comfort

Not for the price

The room smelled funny walking in. The pull out bed was broke and there was mold on the bathroom wall. For a room that costed $191 I was expecting better
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
All in all it was a good stay but I didn't like hearing the people next door the whole time.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Used this hotel because my granddaughter used it.

Check in was OK but had to listen to an offer to listen to a time share sales pitch to get parking pass. Didn't go to be sold anything and I don't like time shares. Hotel room, mini apartment was small but OK, floors were extremely dirty. Got my white sox dirty and stepping into the shower barefooted, I left black footprints.
Verified review

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place! Excellent location, a little out of the main flow of traffic, but still very close to everything. This place was very nice and we will definitely go back again!
Verified review

10/10 Excellent

Pigeon Forge Traveler

Liked: Cleanliness, staff & service, room comfort

Great Place to Stay

Great place to stay! Staff was fabulous to work with! I would highly recommend it.
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laurel Crest in pigeon Forge

Resort is nice but kitchen and dining area was cramped quarters. Bedroom and bathroom great. Balcony nice. Staff were nice.
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Room was clean tidy and very comfortable. We will stay here again! Thank you!
Verified review

8/10 Good

Doc 91

Liked: Cleanliness, room comfort

Relax

The room was spacious and extremely clean. I got my parents a room as well and they said it was the cleanest and safest place they have ever stayed. My mom normally has problems sleeping on vacation, but she slept all night.