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Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

4.0 star property
Riverwalk hotel with fitness centre and seasonal outdoor pool

Photo gallery for Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Terrace/patio
Daily cooked-to-order breakfast for a fee
Seasonal outdoor pool, pool loungers
1 bedroom, premium bedding, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
The current price is AU$167
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
3171 Parkway, Pigeon Forge, TN, 37863
  • Place, LeConte Center at Pigeon Forge
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪20 min walk‬
  • Place, Titanic Museum
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, River View

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony, River View

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Balcony
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds, Balcony, River View

Balcony view

Deluxe Room, Multiple Beds, Balcony, River View

8.6 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Balcony
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
  • 42 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

7.8 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 68 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, River View (Corner)

43-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Balcony, River View (Corner)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Balcony
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
  • 71 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for ADA Accessible, Suite, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

43-inch flat-screen TV with cable channels, TV, iPod dock

ADA Accessible, Suite, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 71 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 2 Bedrooms (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, blackout curtains, iron/ironing board

ADA Accessible, Room, 2 Bedrooms (Mobility & Hearing, 3x3 Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 68 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

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About the area

Pigeon Forge

At Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton you'll be within a 30-minute stroll of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Fox Den, serves American cuisine and is open for breakfast and dinner. Enjoy the gym, seasonal outdoor swimming pool, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this 4-property class Downtown Pigeon Forge hotel, you'll be 1.8 km (1.1 mi) from The Ripken Experience - Pigeon Forge and 3.8 km (2.3 mi) from Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 17 min walk - 1.5 km
  • Island at Pigeon Forge - 20 min walk - 1.7 km
  • Titanic Museum - 4 min drive - 4.1 km
  • Dollywood - 5 min drive - 3.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬12 min walk
  • ‪Reagan's House of Pancakes - ‬15 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪CiCi's Pizza - ‬4 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Riverwalk hotel with fitness centre and seasonal outdoor pool
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton. Free self parking is available.

This 4-star Pigeon Forge hotel is smoke free.

  • 178 guestrooms or units
  • 6 levels
  • Built in 2016
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton offers 178 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Similar properties

Terrace/patio
Hilton Garden Inn Pigeon Forge
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,014 reviews
The price is AU$138
includes taxes & fees
9 Dec - 10 Dec
Hilton Garden Inn Pigeon Forge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fox Den

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 October to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 04 April and close on 01 October.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Black Fox Lodge Pigeon Forge
Black Fox Pigeon Forge
Black Fox Lodge Pigeon Forge Tapestry Collection Hilton
Black Fox Lodge Tapestry Collection Hilton
Black Fox Pigeon Forge Tapestry Collection Hilton
Black Fox Tapestry Collection Hilton
Black Fox Lodge

Frequently asked questions

What is the cancellation policy at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton on 9 Dec 2025 start from AU$167.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

Yep, Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton has a free self car park and free RV/bus/truck parking.

Does Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton have a pool?

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April 04 to October 01.

Does Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton have a waterslide?

Yep, this property has a waterslide!

What makes Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton.

Is Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as a waterslide and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton is a hit with families.

Does Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

No, Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton?

No, only service animals are allowed.

Reviews

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

8/10 Good

roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Haeder

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely disgusting. The room was full of ants/spiders on the bed and bathroom. it was also musty inside the room. I talked to the front desk and they said sorry we can’t do anything for you. Because you booked through a third-party. Expedia. I contacted Expedia, which contacted them and they refuse to do refund,I have the videos to prove it which I showed to them. and they noted it and apologized. What is an apology gonna do. the least they can do is refund its almost $200 dollars. For a room that we can’t even sleep in. I would not recommend this place to anyone. save your money and go somewhere else.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauri

Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is centrally located. Check in was super easy and the staff were friendly. The property is beautiful and nicely appointed. We had two rooms during our stay, both had balcony's. The rooms were identical. The beds were super comfortable. So the downside. We were given room 602. When we walked in the room looked great but it had a smell of something. Not sure if it was mildew or what but my kids picked up on it immediately.. My youngest has pretty significant allergies and was pretty congested when we checked out today. The frustrating part was that someone named Jesse text me on day 2 of 4 and asked how our stay was.. I told her about the smell and she said someone would be in touch but no one ever reached out. When we checked into the next room we definitely noticed there was no smell like in our room. Not sure if I would stay here again. If I do I will check the room before we agree to stay in the room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great choice for our stay. It was near all restaurants and onsite facilities were excellent.
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, easy to access. Walkable trail to the island.
Stayed 4 nights in Jul 2025

6/10 Okay

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service
The lobby is beautiful. Beds are terrible. Staff is friendly.
Stayed 4 nights in Jul 2025

6/10 Okay

Teaonsha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room service was mediocre.
Stayed 3 nights in Jul 2025

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Daily housekeeping was terrible. Basically straightened bedding and restocked towels. A few days the trash wasn’t changed.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Family of 5- spent a lot of time looking for a hotel that would fit us and have a nice ambiance. We enjoyed the Black Fox it was off the Main Street and we enjoyed the river view room. The daily breakfast which we added had something for everyone and was well worth eliminating choosing one meal for the day- iykyk. The staff was very friendly.
Stayed 4 nights in Jul 2025

6/10 Okay

R. A.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

SoSo stay.

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kristian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else!

Room door left open after the room was served. Manager on duty would not return my phone call. Was charged for service I didn’t even use. Absolutely horrible experience especially when you’re on vacation.
Stayed 3 nights in Jul 2025

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time
Stayed 3 nights in Jul 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel we enjoyed our stay all the staff was friendly!
Stayed 3 nights in Jul 2025

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything, newer property for the area, could have beeb slightly cleaner in the room, pillows weren’t great.
Stayed 2 nights in Jul 2025

8/10 Good

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the overall location in relationship to most of the attractions around Pigeon Forge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eulalio J

Stayed 3 nights in Jul 2025

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The morning and day staff was amazing. The night guy was nit nice at all. The property is very clean but the room was very musky smelling. We could not get in the pool due to kids all the time. And the biggest thing to me was you will pay for all food. No free breakfast. The ladies that work the front desk are absolutely amazing. Very nice and respectful.
Stayed 3 nights in Jul 2025

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenna

Travelled with family and small children
Disliked: Staff & service
The property has a great pool and a wonderful location that is truly in the center of everything. The size of the room was great for our party with three young children. However our room was not cleaned. We had to ask four times on our second day for the room to be cleaned and it was still not done by 7:30pm which was very hard with the children. The same thing happened the following day. We explained to the manager that we really needed the room done before 5 since we had both a special needs child and baby in the group and they assured us that the room would be done but again it wasn’t. This time we found a wonderful housekeeper who did our room right away (not fully but she did the garbages and the towels.)When we ran into staff members over the following days they said of you’re in “X” room and it felt really obvious that they had been talking about us and made us question if we were wrong for asking for the room to be flipped. Those interactions made us feel like some of the staff could be highly unprofessional which was unfortunate because there are so many positives with the property in general.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good parking
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did have a balcony over-looking the small river. However, we couldn’t seem to get that when we tried booking for it a month in advance, and then they asked if we would like to upgrade to it for $10 extra per night when we arrived?! Also, you had to walk from the parking lot dodging goose poop if you wanted to use the sidewalk! Other than that it was a pleasant stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything. The rooms were spacious and clean. The food at the restaurant was excellent. The staff are very friendly and helpful.
Stayed 3 nights in Jul 2025