See all properties
Save

Best Western Plaza Inn

2.5 star property

Photo gallery for Best Western Plaza Inn

Exterior
Exterior
Indoor pool, 2 outdoor pools, pool loungers
Lobby
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$125
includes taxes & fees
3 May - 4 May

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(277 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a dining table, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

You may also like

Ad

Timbers Lodge

Downtown Pigeon Forge
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,001 reviews
The price is AU$96
includes taxes & fees
6 May - 7 May
Timbers Lodge

About the area

Pigeon Forge

At Best Western Plaza Inn you'll be steps from Dolly Parton's Stampede Dinner Attraction and 3.6 km (2.2 mi) from Island at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .The restaurant, Continental Cafe, is open for breakfast. Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Titanic Museum and LeConte Center at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 9 min walk - 0.8 km
  • Old Mill - 12 min walk - 1.1 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • ‪Cookout - ‬9 min walk
  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Best Western Plaza Inn

Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Quality Inn And Suites Dollywood
Pigeon Forge
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.2 out of 5, Very good, 1,530 reviews
The price is AU$122
includes taxes & fees
10 May - 11 May
Quality Inn And Suites Dollywood

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Is parking available at Best Western Plaza Inn?

Yep, Best Western Plaza Inn has a free self car park.

How much does it cost to stay at Best Western Plaza Inn?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 3 May 2026 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Plaza Inn?

Best Western Plaza Inn features 2 outdoor pools, 2 hot tubs and an indoor pool.

Does Best Western Plaza Inn serve breakfast?

Yep, our guests speak well of the free buffet brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plaza Inn?

No, Best Western Plaza Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plaza Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plaza Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Plaza Inn?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 15-minute walk away.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1477 out of 2412 reviews
Rating 8 - Good. 613 out of 2412 reviews
Rating 6 - Okay. 215 out of 2412 reviews
Rating 4 - Poor. 63 out of 2412 reviews
Rating 2 - Terrible. 44 out of 2412 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jewelia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The elevators need repaired
Stayed 2 nights in Jan 2026

10/10 Excellent

Soumadatya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 4 nights in Jan 2026

10/10 Excellent

Austin

Stayed 2 nights in Jan 2026

10/10 Excellent

Kacee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large and clean room!
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Stayed 2 nights in Jan 2026

10/10 Excellent

Roberta

Stayed 1 night in Jan 2026

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay. Clean rooms, daily housekeeping, and great, friendly staff. Quiet place to stay. Already making plans for another trip back to Pigeon Forge and Gatlinburg and this is the place to stay.
Stayed 4 nights in Jan 2026

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities
Not quite as nice as the photos, but rooms were super clean and restocked daily. The indoor pool area was a little disappointing because it was dirty and dated. The breakfast ends before 10am and they will not refill it even if asked. While we couldn't hear neighboring rooms, the traffic outside and talking was loyd.
Stayed 3 nights in Jan 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Mickey

Travelled with family
Liked: Cleanliness, amenities
Bathroom does not have heat!!! Shower is 2 walls and one door from source of heat. You have to get room temperature 80+ to get shower room warm enough to take shower. Ask to be moved to another room with heat, was told all shower rooms are the same, NO HEAT! Disappointed!
Stayed 3 nights in Jan 2026

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and tidy. Breakfast was great. Staff and housekeeping were friendly and accommodating as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. We stopped for one night, then decided to unexpectedly stay another night. Definitely recommend. The breakfast was delicious, the staff was great and our room with the fireplace the spiral staircase and loft was perfect our kid loved it so did we. Highly recommend.
Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

2/10 Terrible

Marcy

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was nice from the outside, checked in and front desk was nice when we checked in. It wasnt until we went to shower that there was no hot water. I called front desk said they would send someone, hour later still nothing. I called again i was told give it 30 minutes and try again this time employee was agitated. Went to try for hot water again still nothing it was 11pm at this time. We waited until we passed out from being so tired from walking the whole day. When we got up at 230am we rechecked and still no hot water. I gave up, it wasnt ment to be. When we went to check out front desk guy was absolutely rude to me over the hot water issue. Specifically when i stated it would have been nice to have had a good shower before having to leave to go home. His words were okay and rolled his eyes.
Stayed 1 night in Jan 2026

8/10 Good

Harold

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless
Stayed 1 night in Jan 2026

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of four stayed in a townhome. It was great! The room was very spacious and clean. Only complaint is the area downstairs was cold through the January nights, probably due to the use of older heating units for such a large space. Not a big deal though. The indoor pool was a nice option for our kids as well. We did wish there were more options during breakfast, but it was fine. Overall a great experience; we will stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast or use the hot tub or pool
Stayed 2 nights in Jan 2026

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff were courteous and breakfast was very good. However, the black out drape was broken. Highly recommend Best Western.
Stayed 1 night in Jan 2026

8/10 Good

Melinda

Travelled with family
Liked: Staff & service, amenities
Loved the indoor pool but I booked the room for 4 people and only had three towels and there were no towels at the pool. In all our stay was good but we were only there 2 nights and spent most of our time out and about. The breakfast was ok but definitely needs some fresh fruit and bacon options for people that don’t eat sausage or eggs.
Stayed 2 nights in Jan 2026