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"Found the hotel is a bit old compared to the photos on the website but overall it was thoroughly an enjoyable stay as the location being very convenie ... " More

By a verified traveller on Tue 03 Nov 2015

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Hotel Description

At Sugar Palm Residence you'll be within just a 15-minute stroll of Suan Luang Park and Jui Tui Shrine. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

Living rooms, cable TV, and coffee/tea makers are featured in all 111 rooms. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Additionally, refrigerators, free bottled water, and safes are available.

Enjoy the outdoor swimming pool, gym, and kids' swimming pool. At the hotel's restaurant, you can grab a bite to eat. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 3.5-star Talat Nuea hotel include Chinpracha House and Thavorn Museum.

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$22* Per night/room 18 Oct. - 19 Oct.

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sugar Palm Residence ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sugar Palm Residence

Everyone (1) Family (1)
2 out of 5
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.

Posted by on 17 Dec. 2019

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4 out of 5

Excellent Location!

Cons: found the room a bit dirty in certain areas.
Found the hotel is a bit old compared to the photos on the website but overall it was thoroughly an enjoyable stay as the location being very convenient to all the major shops.

Posted by , from Melbourne on 3 Nov. 2015

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Sugar Palm Residence offers its guests an outdoor pool, a fitness center, and a children's pool. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Sugar Palm Residence. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Phuket hotel.

  • 1 building
  • 111 guestrooms or units
  • 11 levels
  • Built in 2013
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sugar Palm Residence offers 111 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate living rooms. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Phuket hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Living room
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Sugar Palm Residence has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sugar Palm Residence

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 800 per person (one-way)
  • Rollaway bed fee: THB 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Palm Residence Hotel Phuket
  • Sugar Palm Residence Hotel
  • Sugar Palm Residence Phuket
  • Sugar Palm Residence
  • Sugar Palm Residence Hotel
  • Sugar Palm Residence Phuket
  • Sugar Palm Residence Hotel Phuket

You should know

  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.