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Sugar Palm Residence

3.5 star property
Hotel with free parking, near Patong Go-Kart Speedway and Phuket Offroad Fun Park

Photo gallery for Sugar Palm Residence

Lobby sitting area
Fitness facility
Reception
Outdoor pool, pool loungers
Library

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is AU$148
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
5/3 Virathongyok Rd., Taladnua, Phuket, Phuket, 83000
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪10 min walk‬
  • Jui Tui Shrine
    ‪14 min walk‬
  • Phuket Weekend Market
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Rainfall showerhead
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Phuket

At Sugar Palm Residence you'll be within a 20-minute stroll of Patong Go-Kart Speedway and Phuket Offroad Fun Park and Phuket Wake Park. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this 3.5-property class Talat Nuea hotel include Phuket Weekend Market and Central Festival Phuket Shopping Center.

What's nearby

  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 10 min walk - 0.9 km
  • Phuket Wake Park - 10 min walk - 0.9 km
  • Jui Tui Shrine - 14 min walk - 1.2 km
  • Phuket Weekend Market - 17 min walk - 1.5 km
  • Bangkok Hospital Phuket - 6 min drive - 3.9 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ครัวเก๋ากึ้ก - ‬4 min walk
  • ‪โรตีเจ้าฟ้า - ‬7 min walk
  • ‪เจ้าฟ้าติ่มซำ - ‬6 min walk
  • ‪Cafe Amazon ถนนเจ้าฟ้า - ‬8 min walk
  • ‪ฮกกี่ (โชคดี) เป็ดย่าง - ‬7 min walk

About this property

Sugar Palm Residence

Hotel with free parking, near Patong Go-Kart Speedway and Phuket Offroad Fun Park
Sugar Palm Residence offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at Sugar Palm Residence. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Phuket hotel.

  • 1 building
  • 111 guestrooms or units
  • 11 levels
  • Built in 2013
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Smoking in designated areas
Sugar Palm Residence offers 111 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Phuket hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sugar Palm Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 450 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket

Frequently asked questions

What is the cancellation policy at Sugar Palm Residence?

Sugar Palm Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sugar Palm Residence?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Sugar Palm Residence on 3 Sept 2025 start from AU$148.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sugar Palm Residence?

Yep, Sugar Palm Residence has a free self car park.

Are there any beaches close to Sugar Palm Residence?

The closest beach to Sugar Palm Residence is Patong Beach (9.3 km).

Does Sugar Palm Residence have a pool?

Sugar Palm Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Sugar Palm Residence?

No, Sugar Palm Residence does not offer an airport shuttle service.

What time are check-in & check-out at Sugar Palm Residence?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sugar Palm Residence?

No, pets and service animals are not allowed.

Sugar Palm Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 196 reviews
Rating 8 - Good. 85 out of 196 reviews
Rating 6 - Okay. 22 out of 196 reviews
Rating 4 - Poor. 10 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Patrina

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Keauna

Disliked: Staff & service, property conditions & facilities, room comfort

Ants everywhere in the apartment.

The place is okay but looks nothing like the pictures it’s very much run down and needs a lot done to it once you’re there but I guess you get what you pay for?.. we had a situation in our room with ants there must be some kind of infestation because we couldn’t get rid of them no matter how much we sprayed the room with the ant killer they were everywhere in our clothes and the bathroom the kitchen!! We asked for a refund and was told to contact hotels.com as we booked through them when we did this they rang the property to request the refund and they declined it!! The toilet set has mould on it and the place overall is tired. It’s also very isolated no much around it and it’s hard for taxis to find it they never can. The only good thing I would say about this place is the housekeeper, such a lovely woman and takes pride in her job she was the best thing about the place and honestly deserves a pay rise bless her she cleaned the room everyday to her best ability and just had a lovely aura. In conclusion.. don’t waste your money and stay somewhere else because the pictures are a lie.
Stayed 7 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

bonnie, Los angelas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
Stayed 2 nights in Dec 2023

8/10 Good

OCHIR

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Mar 2023

10/10 Excellent

Attapod

Stayed 1 night in Aug 2022

10/10 Excellent

Ahmadullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good place to stay. Not in the twin centre but very nice place
Stayed 2 nights in Jan 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable. Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Stayed 18 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice pool .
Stayed 2 nights in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large, spacious, great facilities.

Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Stayed 12 nights in Dec 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Enjoyable stay. Clean and quiet.
Stayed 1 night in Nov 2019

6/10 Okay

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service

No WiFi a poor service.

Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.
Stayed 1 night in Jan 2019

8/10 Good

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.

6/10 Okay

Verified traveller

Disliked: Room comfort

It’s a condo!

This is really a condominium. They are renting out the unsold units like a hotel.

10/10 Excellent

Thatcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amonrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi as mentioned
Stayed 2 nights in Feb 2018

4/10 Poor

Jan

Disliked: Staff & service, room comfort

Not worth the stars given.

This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Stayed 1 night in Jan 2018

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities

very nice clean and well maintained hotel.

Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.
Stayed 10 nights in Jan 2018

10/10 Excellent

Daniel, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugar palm residencd

Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.
Stayed 27 nights in Sep 2017

2/10 Terrible

Danniele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

False advertising

Organised a cot as we were travelling with a 9 month old. Checked in and no portacot as arranged. Apparently this hotel dont do portacots at all but advertise they do!!

6/10 Okay

lissa, halifax ns

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful room and pool

Awesome place. Location is ok. Breakfast was terrible. Beds were so hard. Like sleeping on rock. Service was very nice.

10/10 Excellent

Garry, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near Phuket town

Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road

8/10 Good

nick, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

would recommend a stay here!

6/10 Okay

Verified traveller

Disliked: Room comfort
No wifi, far from great breakfast. Not much around so need to rent a motorbike to do/see/eat anything. The room was ok but only 1 channel in English and very uncomfortable sofa. The pool is almost all day shaded