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4.3 out of 5

"The property is well maintained and the water park was good. The uncertainty in the rules and denying of the late checkout outright. I have seen in Ph ... " More

By a verified traveller on Thu 09 Jan 2020

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Hotel Description

A luxury stay in Mai Khao awaits you at Splash Beach Resort, Mai Khao, Phuket. You'll be steps from Splash Jungle Water Park and 2.2 km (1.4 mi) from Mai Khao Beach. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

Flat-screen TVs with satellite channels are featured in all 611 rooms, and you can enjoy free WiFi, sitting areas, and free bottled water. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include rainfall showerheads, bathrobes, and free toiletries. Safes, phones, and desks are also available.

For a drink, you can stop by the resort's own poolside bar. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and kids' swimming pool. 10344 square feet (961 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, spa services, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 5-star Mai Khao resort include Nai Yang Beach and Nai Thon Beach.

Executive Double Room, Balcony (Double)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 1 Bedroom (No Balcony)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Double no balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds (No Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Splash Beach Resort, Mai Khao, Phuket ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Splash Beach Resort, Mai Khao, Phuket

Everyone (6) Couples (1) Family (7)
3 out of 5
The property is well maintained and the water park was good. The uncertainty in the rules and denying of the late checkout outright. I have seen in Phuket generally that hotels and other folk are only interested in money and not necessarily in service.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

24 Feb. 2020 by Guest experience team

Dear valued guest , Thank you for choosing Splash Beach Resort. We sincerely regret to read that we failed to ensure you had a pleasant and memorable holiday . We do hope to be able to welcome you back in the near future and regain your trust. Best wishes ,

5 out of 5

Posted by on 7 Oct. 2019

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4 out of 5
i felt a bit special when they came to fold down my bed and fluff my pillows, Facilities were easily accessable and enjoyable

Posted by , from Melbourne Australia on 5 Oct. 2019

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5 out of 5
Loved everything except our card access which got canceled few times during our stay

Posted by on 30 Sep. 2019

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4 out of 5
room good, facilities good. However planes flying over hotel 4am not good.

Posted by on 14 Sep. 2019

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4 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Sunanta Nilbovorn

Thank you for staying at Splash Beach Resort, we appreciate you taking the time to post your review. We look forward to welcoming you back to Splash Beach Resort very soon.

3 out of 5
Curtains didn’t block out sun, shower water was dirty

Posted by on 7 Aug. 2019

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4 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Sunanta

Thank you again for taking the time to share your experience with us, we cannot wait to welcome you back when your travels bring you back to Phuket, Thailand.

5 out of 5
Staff were amazing we arrived early and got to use the water park facilities early and we didn’t have a flight till late so they gave us late check out and use of the facilities the next day also. Amazing service, thank you

Posted by on 23 Jul. 2019

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4 out of 5
Property is great for a short stay. It says it’s a km from the airport which is really only true the way the crow flies. It was still $40 AUD transfer to get there is s large taxi. The resort is really spread out so there are cool little buggies that drive you around. Room was tight for 4 people but fine for one night and very clean. I found the layout of the resort quite confusing. Didn’t get much of a chance to explore the area so not sure if there was a lot around. Splash mountain was great fun

Posted by on 22 Jul. 2019

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About the Splash Beach Resort, Mai Khao, Phuket

Location 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110

Property Features

As a guest of Splash Beach Resort, Mai Khao, Phuket, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 10344 square feet (961 square meters) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Splash Beach Resort, Mai Khao, Phuket. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Mai Khao resort.

  • 611 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10344 sq ft of conference space
  • 961 sq m of conference space
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (10.7 km / 6.7 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Splash Beach Resort, Mai Khao, Phuket offers 611 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. This Mai Khao resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Splash Beach Resort, Mai Khao, Phuket has 2 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1800.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Splash Beach Resort, Mai Khao, Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.0 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1800.0 per day
  • Facilities fee: THB 1000 per person, per day and includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splash Beach Resort Langham Hospitality Group Mai Khao
  • Splash Beach Resort Langham Hospitality Group
  • Splash Beach Langham Hospitality Group Mai Khao
  • Splash Beach Langham Hospitality Group
  • Splash ngham Hospitality Grou
  • Splash Beach Resort, Mai Khao, Phuket Resort
  • Splash Beach Resort, Mai Khao, Phuket Mai Khao
  • Splash Beach Resort by Langham Hospitality Group
  • Splash Beach Resort, Mai Khao, Phuket Resort Mai Khao

You should know

  • Splash Beach Resort, Mai Khao, Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.