For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Very nice hotel yet due to the location eating out at nearby eateries is not available to you so you are forced to eat at the hotel at hotel prices
"
More
A luxury stay in Mai Khao awaits you at JW Marriott Phuket Resort & Spa, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within a short 5-minute stroll, you'll find Mai Khao Beach and Turtle Village. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools, and a full-service spa.
You can enjoy LCD TVs with satellite channels, and all 262 soundproofed rooms feature free WiFi, iPod docks, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.
A relaxing visit to Mandara Spa can include hot stone massages, Swedish massages, aromatherapy, and reflexology along with access to the sauna. The restaurant, Cucina, serves Italian cuisine and is open for dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free kids' club and 24-hour fitness center. 9257 square feet (860 square meters) of event facilities include a conference center, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, an outdoor tennis court, and a spa tub. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.
Places within a 15-minute drive of this 5-star Mai Khao resort include Splash Jungle Water Park and Natai Beach.
JW Marriott Phuket Resort & Spa ratings based on 8 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for JW Marriott Phuket Resort & Spa
Everyone (5)Family (3)
2 out of 5
Hotel Facilities are very tired and run down. Rooms are ok, but around the resort is very dated. The hotel is almost entirely brown which takes away from any kind of fresh tropical feel.
Posted by a verified traveller on 24 Apr. 2018
Was this review helpful to you?
4 out of 5
Very nice hotel yet due to the location eating out at nearby eateries is not available to you so you are forced to eat at the hotel at hotel prices
Posted by Susan, from Bangkok on 3 Dec. 2017
Was this review helpful to you?
5 out of 5
Nice and convenient resort
Grrat hotel ...will stay again
A lot to do...good range of restaurants
Posted by a verified traveller on 19 Sep. 2017
Was this review helpful to you?
5 out of 5
Pros:The resorts sparkling pools
Cons:Nothing at all!
Location:Wonderful
Facilities: Outstanding; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;
Would stay again
Posted by Sammy, from Australia - VIC - Melbourne on 5 Aug. 2014
Was this review helpful to you?
5 out of 5
Location:Away from it all
Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate;
Posted by Noppadol on 4 Aug. 2014
Was this review helpful to you?
5 out of 5
Pros:Service of the very friendly staff.
Cons:A little bit out of the way.
Location:Just right, I love this beach.
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;
We love this stretch of the beach, beautiful.
Posted by Debbie, from China on 15 Jul. 2014
Was this review helpful to you?
4 out of 5
Pros:Service and Facilities
Cons:Linen is not smooth when I check-in and a coffee cup is not clean
Posted by chanin, from Thailand on 24 Jun. 2014
Was this review helpful to you?
5 out of 5
Pros:Stunning Resort
Cons:There was nothing bad.
Playing with baby elephants after breakfast, is a winner. The Breakfast buffet is heavenly.
Posted by Ella, from Australia - QLD - Brisbane on 6 Oct. 2012
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. Smoking is allowed in designated areas at this 5-star Mai Khao resort.
262 guestrooms or units
3 levels
6 dining venues
3 bars by the pool
5 bars or lounges
9257 sq ft of conference space
860 sq m of conference space
Bar on the beach
Swim-up bar
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Poolside lounge chairs
Umbrellas for the pool
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 3
Children's pool
Waterslide
Supervised childcare/activities (free)
Free WiFi
Soundproofed rooms
Outdoor tennis court
Children's club (free)
Free area shuttle
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Property shuttles: Free area shuttle within 2.00 km and shopping center shuttle; airport shuttle
Parking: Free self parking
Room Amenities
JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Deep soaking tub
Minibar
IPod dock
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Separate shower and tub
Rainfall showerhead
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Cucina - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.
JW Cafe - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Reservations are required. Open daily.
Ginja Taste - Overlooking the ocean, this theme restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.
Benihana - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 16
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Swedish massage
Thai massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is a certified Thailand SHA Plus hotel.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at JW Marriott Phuket Resort & Spa
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott).
Service animals not allowed
Cash or credit card deposit required
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: THB 1000.45 for adults and THB 500.23 for children (approximately)
Airport shuttle fee: THB 1550 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa
Jw Marriott Phuket & Mai Khao
JW Marriott Phuket Resort & Spa Resort
JW Marriott Phuket Resort & Spa Mai Khao
JW Marriott Phuket Resort & Spa Resort Mai Khao
You should know
JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
JW Marriott Phuket Resort & Spa is listed in the 2021 Travel + Leisure 500.
There was an error importing /Mai-Khao-Hotels-JW-Marriott-Phuket-Resort-&-Spa.h789361-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Mai-Khao-Hotels-JW-Marriott-Phuket-Resort-&-Spa.h789361-p2.Hotel-Reviews?rm1=a2&
Frequently asked questions
JW Marriott Phuket Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.
JW Marriott Phuket Resort & Spa uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing.
Yep, JW Marriott Phuket Resort & Spa has a free self car park.
Yep, JW Marriott Phuket Resort & Spa is on Mai Khao Beach, which our travelers recommend. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.
Yep, Mandara Spa is available for guests. It has a spa tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.
Yep, and guests recommend it! JW Marriott Phuket Resort & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.
Yep, this property has a waterslide!
JW Marriott Phuket Resort & Spa features a private beach, 3 poolside bars and 3 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Phuket Resort & Spa.
You bet! With amenities like a free kids' club and a kids' pool, as well as babysitting and free cots/infant beds in the guestrooms, it's no surprise JW Marriott Phuket Resort & Spa is a hit with families.
No, but there are deep soaking bathtubs in the guestrooms.
You bet, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
