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JW Marriott Phuket Resort & Spa

5-star property
231 Moo 3, Mai Khao, Phuket 1800 796 370
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4.4 out of 5
Excellent!
See all 8 Wotif Reviews

"Very nice hotel yet due to the location eating out at nearby eateries is not available to you so you are forced to eat at the hotel at hotel prices " More

By a verified traveller on Sun 03 Dec 2017

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Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$145* Per night/room 19 Aug. - 20 Aug.

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Villa, 2 Bedrooms, Private Pool, Oceanfront

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

A luxury stay in Mai Khao awaits you at JW Marriott Phuket Resort & Spa. Within a short 5-minute stroll, you'll find Mai Khao Beach and Turtle Village. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools, and a full-service spa.

LCD TVs with satellite channels are featured in all 262 rooms, and you can enjoy free WiFi, iPod docks, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

A relaxing visit to Mandara Spa can include hot stone massages, Swedish massages, aromatherapy, and reflexology along with access to the sauna. The restaurant, Cucina, serves Italian cuisine and is open for dinner. With 3 poolside bars and 5 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free kids' club and 24-hour fitness center. 9257 square feet (860 square meters) of event facilities include a conference center, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, an outdoor tennis court, and a spa tub. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 20-minute drive of this 5-star Mai Khao resort include Natai Beach and Splash Jungle Water Park.

JW Marriott Phuket Resort & Spa ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for JW Marriott Phuket Resort & Spa

Everyone (5) Family (3)
2 out of 5
Hotel Facilities are very tired and run down. Rooms are ok, but around the resort is very dated. The hotel is almost entirely brown which takes away from any kind of fresh tropical feel.

Posted by on 24 Apr. 2018

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4 out of 5
Very nice hotel yet due to the location eating out at nearby eateries is not available to you so you are forced to eat at the hotel at hotel prices

Posted by , from Bangkok on 3 Dec. 2017

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5 out of 5

Nice and convenient resort

Grrat hotel ...will stay again A lot to do...good range of restaurants

Posted by on 19 Sep. 2017

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5 out of 5
Pros: The resorts sparkling pools
Cons: Nothing at all!
Location: Wonderful
Facilities: Outstanding; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; Would stay again

Posted by , from Australia - VIC - Melbourne on 5 Aug. 2014

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5 out of 5
Location: Away from it all
Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate;

Posted by on 4 Aug. 2014

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5 out of 5
Pros: Service of the very friendly staff.
Cons: A little bit out of the way.
Location: Just right, I love this beach.
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; We love this stretch of the beach, beautiful.

Posted by , from China on 15 Jul. 2014

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4 out of 5
Pros: Service and Facilities
Cons: Linen is not smooth when I check-in and a coffee cup is not clean

Posted by , from Thailand on 24 Jun. 2014

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5 out of 5
Pros: Stunning Resort
Cons: There was nothing bad.
Playing with baby elephants after breakfast, is a winner. The Breakfast buffet is heavenly.

Posted by , from Australia - QLD - Brisbane on 6 Oct. 2012

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About the JW Marriott Phuket Resort & Spa

Location 231 Moo 3, Mai Khao, Phuket 83110

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. Smoking is allowed in designated areas at this 5-star Mai Khao resort.

  • 262 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 9257 sq ft of conference space
  • 860 sq m of conference space
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (17.4 km / 10.8 mi)
  • Property shuttles: Free area shuttle within 2.00 km and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Mai Khao resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Cucina - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.

Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.

Marriott Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Ginja Taste - Overlooking the ocean, this theme restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

Kabuki Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Phuket Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1000.45 for adults and THB 500.23 for children (approximately)
  • Airport shuttle fee: THB 1550 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Phuket
  • JW Marriott Phuket Resort
  • JW Marriott Phuket Resort Thalang
  • JW Marriott Phuket Thalang
  • JW Marriott Resort Phuket
  • Phuket JW Marriott
  • Phuket JW Marriott Resort
  • Jw Marriott Mai Khao
  • Jw Marriott Phuket Hotel Mai Khao
  • JW Marriott Phuket Resort & Spa Mai Khao
  • Jw Marriott Phuket Resort And Spa
  • Marriott Phuket
  • Phuket Marriott
  • JW Marriott Phuket Resort Mai Khao
  • JW Marriott Phuket Mai Khao
  • JW Marriott Phuket Resort Spa
  • Jw Marriott Phuket & Mai Khao
  • JW Marriott Phuket Resort & Spa Resort
  • JW Marriott Phuket Resort & Spa Mai Khao
  • JW Marriott Phuket Resort & Spa Resort Mai Khao

You should know

  • JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.