8/10 Good
Kerry W.
16 Aug 2025
Disliked: Cleanliness
Check in was easy and the instructions were clear and concise, you need to be prepared to do a quick drop off and then go look for parking. On entering the cottage we were thrilled to find a cozy quaint place with all you need for a family stay. Unfortunately some things really let it down………the cleanliness is awful, the kitchen worktops had coffee grounds and crumbs on them and the floor in need of a good mop (coffee/tea stains all around the bin area). All the cupboards were dirty inside and we had to wash cups/crockery before we could use them as smelled musty and felt greasy. The toaster was not only filthy and full of crumbs but also rusty inside……..I refused to clean or use it. The lounge/diner is lovely but the floor area, especially in the corners full of dust and cobwebs really let it down. Upstairs is beautifully decorated but again the cobwebs around the ceiling, in the lamps and under beds (our suitcases came out filthy)really let it down. The en-suite skylight was open and covered in cobwebs which had definitely accumulated over more than a couple of days. The sight of someone else’s hair in the shower tray was absolutely disgusting, not just one strand and all around the tray! So again more cleaning before we could use it. I didn’t take any photos as to be honest was too horrified to think about it but the cleaning is something that needs serious attention………especially as the check out instructions specify that you need to leave it clean.
Kerry W.
Stayed 7 nights in Aug 2025
