The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and 24-hour front desk

Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Twin Room, Sea View
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Pet-friendly

Explore the area

View map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    ‪2 min walk‬
  • Penzance Ferry Terminal
    ‪8 min walk‬
  • St. Michael's Mount
  • Penzance (PZE-Penzance Heliport)
    ‪3 min drive‬

Room options

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Single Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

Double Room, Bathtub, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

About the area

Penzance

At The Queens Hotel you'll be within steps of Penzance Promenade and Penzance Beach. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:30 AM and 10:30 AM. .Attractions within a 15-minute drive of this 3-property class Penzance hotel include St. Michael's Mount and Minack Theatre.

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km
  • Mousehole Beach - 8 min drive - 5.5 km
  • Minack Theatre - 16 min drive - 17.1 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Penzance Promenade - ‬1 min walk
  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪The Shore - ‬7 min walk

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1862
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 29 January.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

What is the cancellation policy at The Queens Hotel?

The Queens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Queens Hotel?

Yep, The Queens Hotel has a free self car park.

Are there any beaches close to The Queens Hotel?

Yep, The Queens Hotel is a short 2-minute walk from Penzance Beach.

Does The Queens Hotel serve breakfast?

Yeah, free full brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Queens Hotel?

No, The Queens Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Queens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Queens Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

The Queens Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 243 out of 640 reviews
Rating 8 - Good. 239 out of 640 reviews
Rating 6 - Okay. 110 out of 640 reviews
Rating 4 - Poor. 39 out of 640 reviews
Rating 2 - Terrible. 9 out of 640 reviews

Reviews

4/10 Poor

Jonathan

Business traveller
Disliked: Property conditions & facilities, room comfort
No AC. Shower was a dribble. Bed uncomfortable. Big crack up the bathroom wall. Breakfast mediocre at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing right at the seafront, and you just can't beat that. Reception staff was helpful (allowed me to check in 1h earlier). Breakfast was delicious, promptly served and the dining room staff was(especially the lady with the long black hair, missed her name). It's definitely worth the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Travelled with pets
Disliked: Cleanliness
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Stayed 7 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejog stopover

Lovely hotel right on the seafront. Great breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

Dhruvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so helpful with bus routes, travel advice. Breakfast was great. My room was beautiful.
Stayed 5 nights in May 2025

6/10 Okay

David

Stayed 6 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a free upgrade to a seaview room which was lovely (apart from the unfortunate seagull poo down the middle of the window - a hazard of being right on the seafront). The room was light and airy, nicely decorated and fairly modern compared with the little corridor which was in the middle of being worked on. Great views over the promenade, and it was pretty quiet compared to some seaside towns we've stayed in. Breakfast was a bit disappointing. Cold buffet had plenty of cereals, juices, yoghurt and fruit, but no pastries. Hot food was via order. Full english - my teen wasn't impressed with the bacon, sausage or mushrooms. He had a slice of toast delivered with mould on but that was replaced with no issues. There were a lot of hot specials choices. My smashed avocado was ok - the poached eggs were perfectly cooked, but the toast was burnt. On other days we stuck with the american pancakes with berries and maple syrup which were delicious, and scrambled eggs on toast - tasty granary bread, and the eggs were really nice. Spot on for eggs of any type. Staff were all friendly and helpful, and front reception desk service was always fast. We paid for ultra fast broadband, but struggled to connect, then dropped out a lot. Speed test was only 4-5 mpbs. Don't bother paying for it, basic wifi was usable. Shower was cold - couldn't get it to warm up. But thankfully 3rd morning was warm. Lovely stay overall, and we'd stay again as the location was brilliant with free parking
Lovely staircase and historic features
twin room sea view
twin room bathroom
sea view from twin room
Stayed 3 nights in May 2025

8/10 Good

Debra

Liked: Amenities
An old fashioned beach side hotel with wonderful views and a decent dining room. It’s a little aged but still charming.
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Stayed 5 nights in May 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025

10/10 Excellent

James C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff!!!
Stayed 3 nights in May 2025

6/10 Okay

Freda

Liked the site with its view of the sea.
Stayed 7 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception staff. Really went above and beyond. Wait staff pleasant. Meals excellent. Varied menu options. Room very comfortable. Hotel well situated. No complaints.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot noisy but friendly

The room was boiling hot no way to control the temperature, you could hear everyone’s movements so it’s a noisy hotel but staff were friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Business traveller
Liked: Staff & service, amenities
Staff were very friendly. Bedroom had some damage on the wall and some dust on the ceiling, but bedding smelled fresh and bathroom was clean and warm. Had a Philly cheese sandwich, a bit disappointed with it but dessert was very good (coconut pannacota)
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
The service was very slow most of the time . The staff are young and friendly. The decor in the bedroom is tired along with the furniture. Windows quite draughty . Downstairs is impressive and modern .
Stayed 7 nights in Apr 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is clean but it all needs updating. The rooms are big but a mis match of furniture, and two uncomfortable and grubby tub chairs. The bathroom was huge but very neglected. It could have a huge walk in shower instead of a bath tub. The breakfast buffet was very limited, no pastries or crumpets. Not even a selection of milks. No fresh fruit. The cooked breakfast was nice. The staff were all friendly. Wouldn’t stay here again
Stayed 2 nights in Mar 2025