Best Western Inn At Penticton

2.5 star property
Hotel with free breakfast, near Skaha Beach

Photo gallery for Best Western Inn At Penticton

Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Free daily self-service breakfast
Honeymoon Suite, 1 King Bed, Non Smoking, Kitchen
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
The current price is AU$135
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
3180 Skaha Lake Rd, Penticton, BC, V2A6G4
  • Place, Skaha Beach
    ‪12 min walk‬
  • Place, South Okanagan Events Centre
    ‪4 min drive‬
  • Place, Penticton Trade and Convention Centre
    ‪5 min drive‬
  • Airport, Penticton, BC (YYF-Penticton Regional)
    ‪3 min drive‬

Room options

One King Bed Room

Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2

One Queen Bed Room

Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Air-conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

One King Bed Room with Stove Top

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 2

Two Double Bed Room with Stove Top

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4

Two Bedroom 2 Queen Bed And Sofabed Suite Living Area Microwave Refrigerator Non Smoking

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Larger Room, Sofabed, Kitchenette

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 4

Two Queen Bed Suite with Kitchen

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 6

One King Bed Suite with Kitchen

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchenette
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room;with Sofabed)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchenette
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 4
  • 1 Queen Bed

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 2 Queen Beds

1 Queen Bed, Non-Smoking, Kitchenette, Microwave And Refrigerator

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4

2 Double Beds, Non-Smoking, Kitchenette, Microwave And Refrigerator

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4

2 Double Beds, Non-Smoking, Second Floor, Microwave And Refrigerator

Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Full Kitchen

Separate dining area
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2

Two Queen Bed Suite

Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6

About the area

Penticton

Best Western Inn At Penticton puts you in the centre of Penticton, 1 km (0.6 mi) from Skaha Beach and 4.8 km (3 mi) from Cascades Casino. Highlights at this hotel include free self-service breakfast, an indoor swimming pool and free self-parking. .Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers as well as access to a playground. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this Penticton hotel include Penticton Trade and Convention Centre and South Okanagan Events Centre.

What's nearby

  • Skaha Beach - 12 min walk - 1.0 km
  • Cascades Casino - 4 min drive - 4.7 km
  • South Okanagan Events Centre - 4 min drive - 5.0 km
  • Penticton Trade and Convention Centre - 5 min drive - 5.0 km
  • Peach - 6 min drive - 6.0 km

Getting around

  • Penticton, BC (YYF-Penticton Regional) - 4 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Barley Mill Pub - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬13 min walk

About this property

Best Western Inn At Penticton

Hotel with free breakfast, near Skaha Beach
Best Western Inn At Penticton offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A library, a terrace, and barbecue grills are also featured at Best Western Inn At Penticton. Free self parking is available.

This Penticton hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1978
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Best Western Inn At Penticton offers 64 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Things to do

  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid credit, debit, or gift cards at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 31 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:30 PM
  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Inn At Penticton.

Property is also known as

Best Western Inn Penticton
Best Western Penticton
Best Western Hotel Penticton
Best Western Plus Inn At Penticton Hotel Penticton
Penticton Best Western
Best At Penticton Penticton
Best Western Inn At Penticton Hotel
Best Western Inn At Penticton Penticton
Best Western Inn At Penticton Hotel Penticton

Frequently asked questions

Is parking available at Best Western Inn At Penticton?

Yep, Best Western Inn At Penticton has a free self car park.

How much does it cost to stay at Best Western Inn At Penticton?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Inn At Penticton on 9 Dec 2025 start from AU$134.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inn At Penticton?

Yep, Best Western Inn At Penticton is a short 12-minute walk from Skaha Beach. Fun beach activities include waterskiing, windsurfing and body boarding. You can also find boat tours.

Does Best Western Inn At Penticton have a pool?

Best Western Inn At Penticton has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:30 PM (Seasonal outdoor pool open from May to September).

Does Best Western Inn At Penticton serve breakfast?

Yeah, our visitors give top marks to the free self-service brekkie here! Served daily from 6:30 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Inn At Penticton?

No, Best Western Inn At Penticton does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Inn At Penticton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western Inn At Penticton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with family and small children
Stay was decent. Promotes Hot Breakfast but ran out of almost all the baked goods at least an hour before end of breakfast timeline and was told everything was frozen so no more coming out. One lady working breakfast was rude and seemed like she had no time for questions. Rooms are good but on the smaller side, awkward fridge cabinet. Very weak showers. "Playground" was just 2 metals slides and one little swing set, hardly a "playground". Otherwise it was a basic hotel that served its purpose. Probably would look at different options if going back again.
Stayed 6 nights in Jul 2025

6/10 Okay

sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall the property was clean and what you would expect, pricing was fair, room was clean, and breakfast was better than the usual continental breakfast offered at other hotels, however the staff at the front fesk was very inaccomodating. Our room wasn’t ready at their check in time and we had an engagement that we needed to attend that required us checking in and freshening up. They did not care or try to offer any solution, we wait g in the parking lot for an hour, we shared our unpleasant experience with the manager whom didn’t even bother to reply to an email. This business is fortunate to have an ideal location, and they offer service based on this! I will say the lovey lady in the breakfast area deserves a shout out-
Stayed 2 nights in Jul 2025

8/10 Good

Aagje

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Good breakfast. Older air conditioner worked but made a lot of noise when kicking in
Stayed 3 nights in Aug 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good wifi, great indoor and outdoor pool and hot tub
Stayed 4 nights in Aug 2025

8/10 Good

Samantha, Calgary

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The outdoor space is very nice, lots of pool chairs and tables to sit at. Little things for the kids to play on. They could be updated, but still nice to have something. The bbq area is definitely nicer than most places. The BBQs themselveson the inside need to be cleaned more often, but they do work. The room we had was a suite. Its a bit outdated. Could use a change if blinds/curtains, new lamp shades, and a new couch and that would change the feel already. Could have been cleaned a bit better, this dishes in the kitchen were bit cleaned well at all. We had to wash everything again. Also our fridge wasnt getting cold enough. Had maintenance come check on it, but it didn't do much. So we didn't buy any food to keep in the fridge that would spoil. If we needed anything, we had to get it that day. Freezer didn't even freeze our ice packs. Other than that, it was an alright stay. Unfortunately
Stayed 5 nights in Jul 2025

8/10 Good

Lana

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was unexpected fees, putting the price about $500 more than anticipated through Expedia

8/10 Good

Georgia

Travelled with family
Liked: Staff & service, amenities
The rooms are spacious and the overall property was quite . The bathroom could of been cleaned better. Staff friendly and the breakfast was great. Some areas of the property need to be upgraded as certain areas are worn out and showing age related issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Ionica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

fenella

Good variety for breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Family-friendly hotel with delicious breakfast included with the stay. Staff are awesome, too!
Stayed 2 nights in Jul 2025

2/10 Terrible

Don

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were no glasses or cups in our room. Refrigerator did not work. Bathroom sink and tub drained very slowly. Curtain rod was not attached to curtain making it difficult to close. Desk was too low for chair to be placed easily under it. Facility has gone a long way down hill since we last stayed there 2 years ago.
Stayed 2 nights in Jul 2025

8/10 Good

Pat

Stayed 2 nights in Jul 2025

10/10 Excellent

Leah Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Free Breakfast We always stay here
Stayed 2 nights in Jul 2025

4/10 Poor

Terri

Disliked: Cleanliness, staff & service
Wanted to love it here!! Reserved a room with two beds, got a bed and a hide a bed, which was fine because it was two adults and two kids, but the mattress on the hide a bed was so bad that the springs were painful. Asked for a solution at the front desk and was told there were no other rooms, but that housekeeping would bring a couple of duvets to put on the mattress. Seven hours later there were no duvets, and close to bedtime for the kids, so I went to the front desk again and asked for some duvets as promised earlier. This time I was told they are not allowed to give out extra blankets and she was sorry…..nothing she could do… We eventually got one blanket, but the mattress was still very painful to sleep on. The kids found prescription pills on one of the tables, and the dust was so thick that we wrote our names on the TV stand. The worst part was that the air conditioning was blowing warm air and would not blow cold. Maintenance came up and said we had the temp set too low, so we set it higher…still hot air, maintenance came up again and set it themselves, still hot air…. the customer service was terrible!! We felt like they just didn’t care in the slightest, and we just had to deal with it. None of us slept well, and my daughter was there for the triathlon, so that was pretty sad. This was supposed to be a fun trip for us to spend time together, and instead we paid almost $400/night for a $100/room…so disappointing
Stayed 3 nights in Jul 2025

10/10 Excellent

Flor

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and indoor pool plus outdoor pool was great. Open courtyard with slide and swings were perfect for little ones. The outdoor barbecues were a bonus. The variety of food at breakfast was quite amazing. The beds and pillows were really comfortable. Staff were friendly. Only complaint was the shower curtain. Too short and magnets were not effective in keeping the curtain from blowing around.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cassie

Liked: Property conditions & facilities
We had ground floor suite room and it was amazing for the kids to play and adults to relax in the courtyard. Breakfast was delicious and the staff went above and beyond to make you feel welcomed. The only one downfall was the ac in the suite room wasn’t working very well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property was beautiful with a nice park, eating area and both an outside and inside pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Great breakfast
Stayed 3 nights in Jul 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service
The hotel was adequate, clean and friendly. Breakfast was fantastic, pool was great. I feel the rooms were ok, maybe need some updating.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gurwinder

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property,could use some serious upgrade.Bathroom sink did not drain well,floors are ripping apart.
Stayed 3 nights in Jul 2025