Swallow Hotels - accommodation in Penrith

I had the superior family room, which is fantastic. It is spacious, clean and includes a ‘living space’ with dresser, shelving, fridge, coffee facilities, table and sofa. I always feel so comfortable and at home here. Management team are friendly and always have time to say hello and make me feel welcome. Staff go out their way to make sure my stay meets my expectations, plus more. I sometimes need to stay longer than expected, and they are very accommodating to do their best to keep me in the same room, minimising any troubles to myself, even if at last minute. If it is possible, they always try their best. Even when busy. I appreciate this effort so much as it ensures my holiday is as relaxing as possible. Housekeeping are more than happy to provide whatever you may need, and offer to service the room, however, there is very little needed as the room is always equipped with plenty towels, coffee facilities etc. I am happy to maintain room myself, asking for any extras if ever required. They couldn’t be more helpful. Spa and gym are exactly whats required. Spacious, clean, towels and robes are provided. Treatments are available on request at extra cost. Definitely worth a try. Although these can be booked up pretty quickly. I’d advise booking a day in advance for treatments. I tend not to take breakfast, I don’t personally like the set up nor find it good value for money. This will depend on individual preference, ofcourse.

Spot on place to stay. Great that a pub is below the hotel. Ideal location and parking is great too. Really comfy bed too so all good.

Amazing value for money. Well run, characterful hotel with lovely staff. A great stepping stone for the Lakes.