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Naya Gawana Resort & Spa

4.0 star property
Bayside hotel with winery and marina

Photo gallery for Naya Gawana Resort & Spa

Exterior
Bay View Suite | View from room
Breakfast, lunch, dinner served; sea views
Lumbung Suite | Street view
Front of property - evening/night

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Parking included
  • Room service

Explore the area

Map
West Bali National Park, Banyuwedang, North Bali, Buleleng, Pejarakan, Bali, 81155
  • Banyuwedang Hot Spring Water
    ‪1 min walk‬
  • Pemuteran Bay
    ‪5 min drive‬
  • Pemuteran Beach
    ‪13 min drive‬
  • Banyuwangi (BWX-Blimbingsari)
    ‪106 min drive‬

Room options

View all photos for Lumbung Suite

Lumbung Suite | Living area

Lumbung Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Room

Garden Room

Garden Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Blackout curtains
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Bay View Suite

Bay View Suite | Bathroom shower

Bay View Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Egyptian cotton bed sheets
  • 54 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Kura Kura Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Kura Kura Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Sofa bed
Egyptian cotton bed sheets
Premium bedding
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Bay View Family Suite

Bay View Family Suite | Living area

Bay View Family Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Select Comfort bed
  • 60 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Mangrove Suite

Mangrove Suite | Private pool

Mangrove Suite

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 84 sq m
  • Sleeps 4
  • 1 Double Bed

About the area

Pejarakan

A family-friendly stay in Pejarakan awaits you at Naya Gawana Resort & Spa. Within steps you'll find Banyuwedang Hot Spring Water and Pasir Putih within a 20-minute stroll. Highlights at this hotel include a full-service spa, a winery and a restaurant. .A relaxing visit to Naya Spa can include Thai massages and sports massages along with body scrubs, facials and aromatherapy. The restaurant, The Bay Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, marina, Hot tub and kids' swimming pool. 861 square feet (80 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include limo/town car service and coworking space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Pejarakan hotel include Pemuteran Bay and Pura Teluk Terima.

What's nearby

  • Banyuwedang Hot Spring Water - 1 min walk - 0.0 km
  • Pasir Putih - 13 min walk - 1.2 km
  • Pemuteran Bay - 5 min drive - 4.3 km
  • Bio-Rock Pemuteran Bali - 12 min drive - 12.4 km
  • Pemuteran Beach - 13 min drive - 13.4 km

Getting around

  • Ketapang Station - 75 min drive
  • Banyuwangi (BWX-Blimbingsari) - 101 min drive

Restaurants

  • ‪Suma Restaurant - ‬8 min drive
  • ‪Pakis Ayu Warung - ‬10 min drive
  • ‪Warung Bukit Pemuteran - ‬11 min drive
  • ‪La Casa Kita - ‬10 min drive
  • ‪Pantai Restaurant - ‬16 min drive

About this property

Naya Gawana Resort & Spa

Bayside hotel with winery and marina
A winery is on site. Naya Gawana Resort & Spa offers its guests a full-service spa, hot springs, and a marina. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 2 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Naya Gawana Resort & Spa. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4-star Pejarakan hotel is smoke free.

  • 1 floor
  • 37 guestrooms or units
  • 33 buildings
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2004
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Naya Gawana Resort & Spa offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Naya Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub. The spa is open daily. There are hot springs open between 7:00 AM and 7:00 PM.

Languages

Dutch, English, French, German, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 15 for adults and USD 5 to 7.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Bay Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Full-service spa
  • Hot spring
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Private wine tours
  • Sail boat
  • Scooter/moped rentals
  • Scuba diving
  • Snorkelling
  • TV in common areas
  • Vineyard
  • Water sports equipment
  • Wine tasting room
  • Winery

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Marina
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 52 ºC
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 33 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naya Gawana Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 9 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 36
  • New Year's Eve (31 December) Gala Dinner per adult: USD 43
  • New Year's Eve (31 December) Gala Dinner per child: USD 22 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 5 to 7.5 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 9 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Naya Gawana Pejarakan
Naya Gawana
Naya Gawana Resort Pejarakan
Naya Gawana Resort Spa
Naya Gawana Resort & Spa Hotel
Naya Gawana Resort & Spa Pejarakan
Naya Gawana Resort Spa CHSE Certified
Naya Gawana Resort & Spa Hotel Pejarakan

Frequently asked questions

What is the cancellation policy at Naya Gawana Resort & Spa?

Naya Gawana Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Naya Gawana Resort & Spa?

Yep, Naya Gawana Resort & Spa has a free self car park, free valet parking and free RV/bus/truck parking.

Are there any beaches close to Naya Gawana Resort & Spa?

Yep, Naya Gawana Resort & Spa is a short 18-minute walk from Pasir Putih. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find water sports equipment and sail boats.

Is there a spa on site at Naya Gawana Resort & Spa?

Yep, Naya Spa is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Naya Gawana Resort & Spa have a pool?

Naya Gawana Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Naya Gawana Resort & Spa?

Naya Gawana Resort & Spa features a full-service spa, a winery and an outdoor pool. All guestrooms come with Select Comfort beds and premium bedding.

What makes Naya Gawana Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Naya Gawana Resort & Spa.

Is Naya Gawana Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Naya Gawana Resort & Spa is a hit with families.

Does Naya Gawana Resort & Spa serve breakfast?

Sure does, cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Naya Gawana Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Naya Gawana Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Naya Gawana Resort & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Naya Gawana Resort & Spa?

No, pets and service animals are not allowed.

Naya Gawana Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth a few days visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Great rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable rooms. Comfortable bed/bedding. Staff available and willing to assist. Monkey control. Rather spending but well organized. Insects reasonable under control except in the pool area. A fan on porch would be great for stagnant evenings. Would I stay here again? Absolutely!
Stayed 2 nights in Jan 2025

6/10 Okay

Ren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
DO NOT GO IN RAINY SEASON with garden suite. The bathroom is totally open to the elements, only half a roof. Mosquito heaven when you go to the bathroom and one time a spider bit me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Bali, wish we had booked to stay longer.
Stayed 3 nights in Apr 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We were very satisfied with everything one of the best hotels we stayed in Bali. The room, restaurant, staff and pool was exceptional and ever so helpful, polite and service with a smile. The bed was very comfortable, the bathroom semi outside was wonderful. We truly recommend this hotel and would certainly return. Thank you to all the staff the made our stay unforgettable.
Stayed 3 nights in Feb 2019

8/10 Good

sita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

It was lovely. We would just like to see more eco-friendly practise like no plastic ear-buds or sachets of soap. My daughter also spotted plastic rubbish beneath the house. Otherwise, fantastic staff and lovely service:) very kind people.
Stayed 2 nights in Oct 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful, tranquil place

A lovely base for exploring Bali Barat and Menjangan Island. A little faded and could do with a bit of an update, but stunning location, beautiful views, delicious food too. We kayaked, swam in the pool and took a snorkelling trip to the uninhabited island, beautiful fish!
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wiiliam, Fareham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value in West Bali

I stayed in a standard room, which for the price was excellent. The staff were friendly and helpful, and the setting - looking out over a bay towards Bali Barat National Park - interesting and peaceful. Restaurant is good and prices are reasonable, there is an adequate swimming pool and plenty of space around it for sunbathing and lounging. The last 1.5 km of road to the resort is stony and bumpy (but fine for a nomal car). The bathroom is the open-air variety - this was fine during my stay in the dry season, with very few mosquitoes around, but may not be so much fun in the rainy season (the room does have an excellent mosquito net and a can of spray). Don't believe the travel times quoted - the traffic is generally awful and appalling in Denpasar. Unless you're travelling in the middle of the night, expect a journey of 4 to 5 hours from Denpasar airport.

10/10 Excellent

Keddie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel, best we stayed at in Bali

This was by far the best hotel we stayed at in Bali. We stayed in a Bayview bungalow and it was stunning! Room was beautiful and opens to an outdoor bathroom and yard. Such a peaceful place to stay. The grounds were lovely and the pool was beautiful. The staff were friendly and helpful and the restaurant food was good. Cannot say enough good things about this place. Only wish we had planned to stay longer than one night.

10/10 Excellent

Jeff, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely oasis

We came for the diving around Menjangan, and found the Naya Gawana to be an exceptional spot from which to enjoy that activity (kudos to Robert and his crew at the on-premises Extra Divers), as well as to simply enjoy lazing about amid the beautiful grounds of the resort.

6/10 Okay

Mark, Canberra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Less than what you would pay for

Confusing currency and price info, Indonesian rupiah on menu, US dollar for Xmas eve dinner given by oral, Euro for snorkeling on website, make sure how much you pay in writing before you take any service. Staff tends to smile, but seems not train professionally for hotel service, but train well to drive you to spend at tourism shops. No restaurant is around, the food in the hotel is expensive even comparing to similar ones in Australia. At least the villa is not too bad. The nearby islands is said to be the best place in Bali to dive. Frankly to say, Cairns is a nicer place to snorkel or dive, cleaner water and more in the water to see.

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous but Very Isolated

The resort grounds, pool, and suites are just gorgeous. The staff is gracious and welcoming. The room rates are reasonable for the quality of the bungalows. The spa services were also fairly priced. However, the rates for everything else at the resort are beyond astronomical. This would be ok if guests had other options but, due to the isolation of the hotel, guests are wholly reliant on the hotel for everything: from transport to the hotel from the airport (over one hundred USD), to the 20 minute drive to the local village (over twenty USD). The activities available were very unreasonably priced. We took a one-hour boat ride around the mangrove forest and were charged almost one hundred USD. I am sure that we could have negotiated for the same ride directly for very cheap but there is no access to anything from the hotel. You cannot even call a cab. Even to eat outside the hotel, you must add on $25 for the hotel car to take you. The hotel should provide guests with access to other options or lower its prices. These sort of prices make guests feel gauged and also trapped. The one thing that must change is the hotel's refusal to include espresso drinks in the breakfast. I have never been to a hotel, even a 3*, where I was charged for a cappuccino or espresso at breakfast. At this sort of resort, which is highly priced, this policy is beyond ridiculous. The charges were also extortionate for the coffee.

8/10 Good

Dee, Victoria, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did love this hotel inspite of .........

We did enjoy our stay at this hotel. The rooms are beautiful. We were the only guests for the night we stayed and were definitely treated royally. The restaurant was very good. There was a little trouble with ants in our bathroom but to be fair, we changed our minds about what accommodation we wanted so there wasn't the time to completely prep room the way they may have liked. Its a beautiful property in a less-travelled area. We used the Dive Shop to go on a snorkelling trip to Menjengang Island. FABULOUS!! Our guide Gatot was FANTASTIC!! The best snorkelling I've experienced and I thought Hawaii and Mexico were great, but this topped it. LOVED IT!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Nice surprise

It took 3.5 hours fro the airport to the resort, but the drive tooks to a nice sceenery view small road thru the mountain side. It was quite exhuasting but when we finally arrived the hotel, we were welcome by the spectular Big pool view overlooking the bay and surrouned by hills view. It was just a magnificent surprise that just erase our exhausting , we suddenly did not feel tired anymore and want just straigh to the pool. The resort has a unique type of villa called ""lumbung"" is a TWO stories woodend house where bed room is in mezanine upper floor and living room and bath room are in the lower level. This is quite a unique experience for us. The staff service is friendly and smiley.. we feel welcome by them.. oh.. one last thing, the SPA was just perfect , it was different then other spa that I tried .. I am definitely will be back for more..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, très belle chambre, service impeccable et restaurant très bon. Je recommande
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Stayed 4 nights in Aug 2023

10/10 Excellent

Romain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Chunsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 장소는 좋으나 호텔주변에 걸어서 아무것도 없으니 조금은 심심. 조식은 너무 좋았습니다. 조용히 이동안하고 있으면 너무 좋은곳.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immersa nel verde ed a pochi metri dall'acqua. Pontile privato. Spa. Ottimo servizio ristorante con buona e varia scelta di menù. Buona cantina vini.
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage und Pool. Einfaches Frühstück und bequeme Zimmer mit außenliegendem Bad.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019