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3.9 out of 5

"Good value small, neat, modern hotel. Accessible to nearby shopping, food outlets, entertainment. " More

By a verified traveller on Mon 11 Jan 2016

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Hotel Description

Nova Gold Hotel by Compass Hospitality puts you in the heart of Pattaya, within just a 10-minute stroll of popular attractions like Pattaya Beach and Pattaya Beach Road. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

Enjoy the indoor swimming pool and gym. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 20-minute walk of this 4-star Central Pattaya hotel include Central Pattaya and Terminal 21 Pattaya.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Nova Gold Hotel by Compass Hospitality ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nova Gold Hotel by Compass Hospitality

Everyone (5) Couples (4)
2 out of 5
Mmmmm. Haven't stayed herein a year. Seems a complete change of staff. Think it would have been better not to wake him up. Guess I would be grumpy to if someone woke me up. I just didn't think the reception desk looked that comfortable. Was the same every night

Posted by on 24 Mar. 2016

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4 out of 5

Good location

Pros: Quiet location but only 10 minute walk from hotel to shopping area.
Good value small, neat, modern hotel. Accessible to nearby shopping, food outlets, entertainment.

Posted by , from melbourne on 11 Jan. 2016

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1 out of 5

Worst Hotel in Thailand

Pros: The staff do their best in very, very bad situation
Cons: Dont lie about how nice it is. Knock the hotel down, it should be condemned.
Location: Its hidden away in back alley in a smelly horrible part of town. No hotel facilities and to do anything or go anywhere you have to walk a long long wa
Horrible place to stay. First they con you when you book because the pictures of the room I booked clearly showed a bathtub and a computer in the room. When I got there, no bathtub, no computer so I complained so they moved me to a room with a bathtub and a computer. That was a mistake. The bed linen was torn, there were bugs all over the basin in the bathroom and the shower leaked so after every shower you had to mop up the bathroom floor with what ever towel I had. The bathroom was full of mold and the bugs were a constant annoyance no matter how many times you thought you got rid of them. The air conditioning was so loud that it was impossible to sleep with it on and to hot to sleep without it. There is only one lift in the hotel which takes forever and many times it was quicker to walk and I was on the 6th floor. The carpet was old and worn with stains on it, some of the stains were from where people had vomited I think. When you complain they do offer to move you to a nicer hotel but without the same facilities (computer and a bathtub which I had specifically asked for). They say the beach is 10min walk. This is a lie. It might be 10min in a helicopter but not walking. The hotel is located in a back alley in a very dirty part of town. To get breakfast you have to walk to another hotel which is about 200m away. The pool is terrible, cold and full of leaves. Didnt seem to get cleaned at all. And I could go on and on. DO NOT STAY HERE.

Posted by , from Sydney on 8 Jan. 2016

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4 out of 5
Pros: Good value
Cons: Slow maid service
Location: Reasonable access
Facilities: Modern; Value: nice room for the price; Service: Sufficient; Cleanliness: Spotless;

Posted by , from Thailand on 3 Nov. 2014

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5 out of 5
Pros: The staff was really helpful
Cons: Aircon was leaking in room but they came to fix the problem right away
Location: Tranquil
Facilities: Modern; Value: Amazing; Service: Go the extra mile; Cleanliness: Pleasant;

Posted by , from Canada on 2 Oct. 2014

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5 out of 5
Pros: Very friendly staff
Cons: Pool close too early
Location: Perfect
Facilities: Nice ; Value: Economical; Service: Go the extra mile; Cleanliness: Lovely;

Posted by , from Canada on 30 Sep. 2014

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5 out of 5
Pros: The location
Cons: Hard to get a taxi
Location: Just right
Facilities: Home away from home; Value: Bargain; Service: Courteous; Cleanliness: Immaculate; Irish Pub next door

Posted by , from Australia - QLD - Sunshine Coast on 8 Aug. 2013

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5 out of 5
Pros: The staff and the quality
Cons: Not quite known
Location: Reasonable access, off main streets
Facilities: Home away from home, everything needed; Value: Affordable, Inexpensive, high quality; Service: Remarkable, Go the extra mile; Cleanliness: Spotless; get your washing done just out side blue building

Posted by , from Australia - QLD - Regional QLD on 4 Mar. 2013

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4 out of 5
Pros: Quiet location, close to all with golf cart o deliver you to and pick up from main roads
Cons: Not much of a pool.
Location: Of the main road
Facilities: Modern, Above average; Value: Great deal, Bargain; Service: Professional, Good, Friendly; Cleanliness: Spotless, Beautiful;

Posted by , from Australia - VIC - Melbourne on 2 Oct. 2012

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About the Nova Gold Hotel by Compass Hospitality

Location 80/166 Moo 9 Nongprue Banglamung, Pattaya, Chonburi 20150

Property Features

Nova Gold Hotel by Compass Hospitality offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Nova Gold Hotel by Compass Hospitality also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 4-star Pattaya hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Pattaya Station (3.3 km / 2.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Nova Gold Hotel by Compass Hospitality offers 77 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).

  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Onyx Clean (Onyx Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Rollaway bed fee: THB 850.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nova Gold
  • Nova Gold Hotel
  • Nova Gold Hotel Pattaya
  • Nova Gold Pattaya
  • Nova Gold

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.