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Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, pool loungers
Daily buffet breakfast (THB 299 per person)
Corner Suite with Balcony
Superior Double Room with Balcony
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

View map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach
    ‪5 min walk‬
  • Place, Central Pattaya
    ‪10 min walk‬
  • Place, Walking Street
    ‪12 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Twin Beds With Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Beds With Balcony

  • Sleeps 3

View all photos for Deluxe Double Room With Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room With Balcony

  • Sleeps 3

View all photos for Deluxe Twin Room With Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony

Superior Double Room with Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Suite with Balcony

Corner Suite with Balcony

Corner Suite with Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite with Bunk Bed

Family Suite with Bunk Bed

Family Suite with Bunk Bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Twin Room with Balcony

Superior Twin Room with Balcony

Superior Twin Room with Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite With Bunk Bed

1 bedroom, minibar, in-room safe, desk

Family Suite With Bunk Bed

  • Sleeps 2

View all photos for Superior Double Room With Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room With Balcony

  • Sleeps 3

View all photos for Deluxe Family Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family Room

  • Sleeps 4

View all photos for Corner Suite With Balcony

1 bedroom, minibar, in-room safe, desk

Corner Suite With Balcony

  • Sleeps 3

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About the area

Pattaya

A family-friendly stay in Pattaya awaits you at Heeton Concept Hotel Pattaya by Compass Hospitality. Within just a 15-minute stroll, you'll find Pattaya Beach and Central Pattaya. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The café, H Cafe, is open for breakfast, lunch and dinner. Rays Place is the hotel's own pub. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Central Pattaya hotel, you'll be 1.1 km (0.7 mi) from Walking Street and 3 km (1.9 mi) from Terminal 21 Pattaya.

What's nearby

  • Pattaya Beach - 5 min walk - 0.5 km
  • Central Pattaya - 10 min walk - 0.9 km
  • Walking Street - 12 min walk - 1.1 km
  • Terminal 21 Pattaya - 7 min drive - 4.6 km
  • Jomtien Beach - 7 min drive - 6.1 km

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 49 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬3 min walk
  • ‪Robin Hood Tavern - ‬3 min walk
  • ‪Korando’s - ‬3 min walk
  • ‪Wonderful 1 Bar - ‬4 min walk
  • ‪Bodega Bar - ‬3 min walk

About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

Family-friendly hotel with fitness centre and 24-hour front desk
Heeton Concept Hotel Pattaya by Compass Hospitality offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A complimentary children's club, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Heeton Concept Hotel Pattaya by Compass Hospitality. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pattaya hotel.

  • 1 building
  • 247 guestrooms or units
  • 7 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 299 for adults and from THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number yes

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel Pattaya by Compass Hospitality?

Heeton Concept Hotel Pattaya by Compass Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, Heeton Concept Hotel Pattaya by Compass Hospitality has a free self car park. Onsite parking is limited.

Are there any beaches close to Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, Heeton Concept Hotel Pattaya by Compass Hospitality is a short 6-minute walk from Pattaya Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Heeton Concept Hotel Pattaya by Compass Hospitality have a pool?

Heeton Concept Hotel Pattaya by Compass Hospitality has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Heeton Concept Hotel Pattaya by Compass Hospitality a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Heeton Concept Hotel Pattaya by Compass Hospitality.

Is Heeton Concept Hotel Pattaya by Compass Hospitality family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Heeton Concept Hotel Pattaya by Compass Hospitality is a hit with families.

Does Heeton Concept Hotel Pattaya by Compass Hospitality serve breakfast?

You bet, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heeton Concept Hotel Pattaya by Compass Hospitality?

No, Heeton Concept Hotel Pattaya by Compass Hospitality does not offer an airport shuttle service.

Is there a bar or restaurant at Heeton Concept Hotel Pattaya by Compass Hospitality?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Heeton Concept Hotel Pattaya by Compass Hospitality?

Check-in begins at 3:00 PM. Check-out time is noon.

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 170 out of 537 reviews
Rating 8 - Good. 233 out of 537 reviews
Rating 6 - Okay. 86 out of 537 reviews
Rating 4 - Poor. 35 out of 537 reviews
Rating 2 - Terrible. 13 out of 537 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hip Tung benny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 28 nights in Jun 2025

8/10 Good

janet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Millie

Liked: Cleanliness
The hotel staff are amazing, the walls were a bit thin, and it was more the other guests that were the issue
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just love the hotel and the people in it
Stayed 27 nights in May 2025

10/10 Excellent

Kenneth

Stayed 3 nights in May 2025

10/10 Excellent

Bryan

Stayed 3 nights in May 2025

4/10 Poor

Sreenath

Disliked: Cleanliness, property conditions & facilities, room comfort

Not coming back

Bad experience. Never coming back. While staff were good. I had to change room 3 times. Room smelt like sewer. They clearly need a reno. I paid for 2 rooms and both were similar
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Travelled with group
Weather was good along with the place but the hotel has a major condensation issue . In all hallways it’s running down walls
Stayed 22 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the hotel and I will be going back!
Stayed 28 nights in Mar 2025

6/10 Okay

Sreenath

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Alpo

Liked: Cleanliness, staff & service, room comfort
Overall a good hotel and friendly staff. But wi-fi was not working properly in some areas.
Stayed 10 nights in Apr 2025

10/10 Excellent

akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was really wonderful there from lucky, rhang, nun to the manager Mon I appreciated all of it and I’m thankful
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Staff & service

Great Location & Price (as long doesn’t increase)

Great location friendly staff good price (January £34 per night March £41 stayed here twice).Located next to everything Beach,LK Metro,2nd Rd ect.Rooms are decent condition Pool is large with plenty of sun loungers. Will definitely be retuning and staying here again in 2026.
Stayed 15 nights in Jan 2025

10/10 Excellent

Antonio, Queens Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Mar 2025

8/10 Good

Brande

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Simple and Friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

Brookelynn

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, but not the last. Stayed for 21 nights and loved it. The staff were first class, a comfortable room and easy to get around. The beach is 10 minutes walk away and the nightlife is on your doorstep.
Stayed 22 nights in Feb 2025

10/10 Excellent

Matthew, Spalding

Liked: Cleanliness, staff & service
Room was cleaned every day
Stayed 12 nights in Mar 2025

8/10 Good

Narasimha Rao, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for budget travelers. staff nice , walkable to shopping and to beach. Swimming pool nice. Safe and peaceful area.
Stayed 3 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Very convenient and great staff. Will book this hotel again
Stayed 3 nights in Feb 2025