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The Cruise Hotel

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Pattaya Beach Road

Photo gallery for The Cruise Hotel

Breakfast served
Front of property – evening/night
Ocean Front Suite | View from room
Ocean Front Suite | Bathroom
Panoramic Ocean View Suite | In-room dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
499 North Pattaya Beach Road, Pattaya, 20150
  • Place, Pattaya Beach Road
    ‪1 min walk‬
  • Place, Pattaya Beach
    ‪2 min walk‬
  • Place, Terminal 21 Pattaya
    ‪9 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Sea View Mini Suite

Sea View Mini Suite

Sea View Mini Suite

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Ocean Front Suite

Ocean Front Suite

Ocean Front Suite

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 76 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Ocean View Suite

Panoramic Ocean View Suite

Panoramic Ocean View Suite

  • Ocean view
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, Partial Sea View

  • Sleeps 3
  • 2 Single Beds

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About the area

Pattaya

A family-friendly stay in Pattaya awaits you at The Cruise Hotel. Within steps you'll find popular attractions like Pattaya Beach and Pattaya Beach Road. Highlights at this beachfront hotel include in-room free WiFi, balconies and LED TVs. .The restaurant, The Boat Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the 2 outdoor swimming pools, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking. .Within a 15-minute walk of this 4-property class Central Pattaya hotel, attractions include Terminal 21 Pattaya and Central Pattaya.

What's nearby

  • Pattaya Beach Road - 1 min walk - 0.1 km
  • Pattaya Beach - 2 min walk - 0.2 km
  • CentralMarina - 5 min walk - 0.5 km
  • Terminal 21 Pattaya - 9 min walk - 0.8 km
  • Central Pattaya - 15 min walk - 1.3 km

Getting around

  • Pattaya Station - 16 min drive
  • Suvarnabhumi International Airport (BKK) - 95 min drive

Restaurants

  • ‪Indian Chimney - ‬2 min walk
  • ‪PIPPA Restaurant - ‬2 min walk
  • ‪MELT BAR - ‬3 min walk
  • ‪Green Tree Pub & Restaurant (บ้านบันเทิงไม้เขียว) - ‬3 min walk
  • ‪Fat Coco (แฟต โคโค่) - ‬1 min walk

About this property

The Cruise Hotel

Family fun on the beach, with 2 outdoor pools, near Pattaya Beach Road
As a guest of The Cruise Hotel, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

There are 5 meeting rooms available. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly The Cruise Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pattaya hotel.

  • 196 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Cruise Hotel offers 196 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Exterior
Mercure Pattaya Ocean Resort
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  • Pet-friendly
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is AU$137
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 500 for adults and THB 300 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Boat Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1808.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 300 for children
  • Rollaway bed fee: THB 1808.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

A-One Royal Cruise Hotel Pattaya
A-One Royal Cruise Hotel
A-One Royal Cruise Pattaya
A-One Royal Cruise

Frequently asked questions

What is the cancellation policy at The Cruise Hotel?

The Cruise Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Cruise Hotel?

Yep, The Cruise Hotel has a free self car park.

Are there any beaches close to The Cruise Hotel?

Yep, The Cruise Hotel is on Pattaya Beach. Fun beach activities include snorkelling. You can also find boat tours.

Does The Cruise Hotel have a pool?

The Cruise Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is The Cruise Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and laundry facilities, it's no surprise that The Cruise Hotel is a hit with families.

Does The Cruise Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at The Cruise Hotel?

No, The Cruise Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Cruise Hotel?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at The Cruise Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Cruise Hotel?

No, pets are not allowed.

A-One The Royal Cruise Hotel Pattaya Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 302 reviews
Rating 8 - Good. 119 out of 302 reviews
Rating 6 - Okay. 48 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 12 out of 302 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Nittaya, Lisburn

Stayed 3 nights in Aug 2025

6/10 Okay

Evelyn

Travelled with family and small children
N
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to spend time with family
Stayed 2 nights in Jan 2025

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Chadlington

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful stay I will be back again
Stayed 7 nights in Dec 2024

10/10 Excellent

jorge, palmdale

Travelled with partner
Everything was very clean
Stayed 4 nights in Nov 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the close the beach
Stayed 9 nights in Oct 2024

4/10 Poor

Brent, Buchanan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property has terrible paths to go anywhere. There is terrible, winding pathways just to get to the beach road. The same goes for pool access. Just not a good place to stay. Some front desk personnel were excellent. Others were no help at help. Outside bellhops particularly not helpful and actually aiding crooked business practices with the local transportation providers. I cannot warn foreign guests enough: do not stay here!
Stayed 5 nights in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities
The staff was excellent!
Stayed 6 nights in Aug 2024

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel very large rooms and near all the attractions. Great place to stay would go back for sure.
Stayed 2 nights in Jun 2024

6/10 Okay

kam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mr

Everything was good bitter disappointed without swimming, gave a alternative pool from another hotel nearby , never been the same as what you paid for, without any notice, if I knew what it would be happened , I’ll not booked it for sure , cost me over £120 per night, just not right
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee-Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely area. Close to the beach front and night markets.
Stayed 2 nights in Jun 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Navneet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever !

Not at all friendly staff. They are all very rude and did not provide us a single service. Especially the housekeeping staff was acting dumb and not responding. The room did not have enough facilities. Even the toilets did not have basics like conditioners.the quality of bottle waters and the tea provided is so low class. Will never ever recommend this place to stay to anyone.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay away not a 4star building site

main feature of hotel closed pool, sunbeds, bar all closed for renovations we were not notified about this, only on arrival into the room a note had been left on a table no member of staff told us about any renovation, we would of cancelled if we would of been told when hotels.com took the booking definitely not a 4 star I expect some sort of refund
Stayed 1 night in Jun 2024

10/10 Excellent

Terry, prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Good b/fast area and cross the road to beach
Stayed 3 nights in Mar 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and breakfast buffet was great, outstanding service.
Stayed 15 nights in Mar 2024

8/10 Good

KA YEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, easy walk to the beach
Stayed 1 night in Feb 2024

8/10 Good

JAEJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

chanoknan

Stayed 3 nights in Feb 2024

8/10 Good

Penelope

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay at A1

Our stay was for 1ngt for Chinese lunar so we could mix with the festivities the hotel was lovely staff where great room was nice and quiet and comfortable cleanliness was very good but imo could do with a make over but on the whole very nice stay oh also tv could do with a few western channels
Stayed 1 night in Feb 2024

10/10 Excellent

Laramie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and balcony. Shower head is only a few feet high, so it makes showering a little difficult. Great area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the hotel. I would have liked to have some drawers to put my clothes in (something more than just a closet), but overall the hotel was very nice and I would book a stay there again.
Stayed 11 nights in Jan 2024

8/10 Good

Albin, Staten Island

Stayed 4 nights in Jan 2024