Shores of Panama Beach Resort

3.5 star property
Seafront with outdoor pool, near Shipwreck Island Waterpark

Photo gallery for Shores of Panama Beach Resort

Aerial view
Property grounds
Premium Suite, 3 Bedrooms, Oceanfront | Living area
Premium Suite, 2 Bedrooms, Oceanfront
Lunch and dinner served, beach views

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Air conditioning
  • Hot tub

Explore the area

View map
9900 South Thomas Drive, Panama City Beach, FL, 32408
  • Place, Panama City Beaches
    ‪5 min walk‬
  • Place, Thomas Drive
    ‪8 min walk‬
  • Place, Shipwreck Island Waterpark
    ‪4 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪32 min drive‬

Room options

Condo, 1 Bedroom, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 87 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Bunk Bed

Condo, 2 Bedrooms, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 110 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Studio, Oceanfront

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 44 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premium Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 119 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 1 Double Sofa Bed and 1 Twin Bunk Bed

Premium Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 130 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Double Futon and 1 Double Sofa Bed

Superior Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 141 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite, 1 Bedroom, Oceanfront

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 86 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

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About the area

Panama City Beach

At Shores of Panama Beach Resort you'll be within just a 10-minute stroll of popular attractions like Panama City Beaches and Thomas Drive. Highlights at this beachfront condo resort include 2 hot tubs, a restaurant and an outdoor swimming pool. .Each condo is individually decorated and features an LED TV with cable channels, along with a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A dining area, a coffee/tea maker and a ceiling fan are also available. Housekeeping is available once per stay. .Shoreline Bar & Grill is open for lunch and dinner. At the condo resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and 24-hour gym. Added amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Panama City Beach condo resort include Shipwreck Island Waterpark and Pier Park.

What's nearby

  • Panama City Beaches - 5 min walk - 0.4 km
  • Thomas Drive - 8 min walk - 0.7 km
  • Ripley's Believe It or Not - 8 min walk - 0.7 km
  • Shipwreck Island Waterpark - 4 min drive - 3.2 km
  • Publix Sports Park - 5 min drive - 4.8 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 26 min drive

Restaurants

  • ‪Pineapple Willy's - ‬1 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Circle K - ‬3 min walk
  • ‪The Rusty Anchor - ‬8 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Shores of Panama Beach Resort

Seafront with outdoor pool, near Shipwreck Island Waterpark
As a guest of Shores of Panama Beach Resort, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this condo resort measures 3875 square feet (360 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Shores of Panama Beach Resort. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3.5-star Panama City Beach condo resort is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 23 levels
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Built in 2007
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Front desk (limited hours)
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Shores of Panama Beach Resort offers 167 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.

Similar properties

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 hot tubs
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children stay free (see details)
  • Playground

Restaurants on site

  • Shoreline Bar & Grill

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Water dispenser

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Walkway to water

Laundry

  • Washer/dryer

Work spaces

  • 3,875 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk
  • Vending machine
  • Wedding services

Location highlights

  • Near a health/beauty spa
  • Near an outlet shopping centre
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • 24-hour gym
  • Kayaking
  • Personal motorised watercraft
  • Surfing/bodyboarding
  • Water skiing
  • Water sports equipment
  • Windsurfing
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Golfing nearby
  • Indoor pool (guest access) nearby
  • Motor boating nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 23 floors
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay (for guests aged under 25 years old)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10 PM
  • Up to 7 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Panama Shores
Panama Shores Resort
Shores Panama
Shores Panama Resort
Shores Panama Resort Condos Beach Club
Shores Panama Condos Beach Club Panama City Beach
Shores Panama Condos Beach Club
Shores Panama Resort Condos Beach Club Panama City Beach
Shores Panama Beach Resort
Shores Panama Beach Panama City Beach
Shores of Panama Resort Condos Beach Club
Shores of Panama by Counts Oakes Resorts
Shores Panama Panama City
Shores Of Panama Condominium
Shores of Panama Beach Resort Panama City Beach
Shores of Panama Beach Resort Condominium resort

Frequently asked questions

Is parking available at Shores of Panama Beach Resort?

Yep, Shores of Panama Beach Resort has a free self car park.

Are there any beaches close to Shores of Panama Beach Resort?

Yep, Shores of Panama Beach Resort is a short 4-minute walk from Panama City Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and motor boats.

Does Shores of Panama Beach Resort have a pool?

Shores of Panama Beach Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10 PM.

What luxury perks are available at Shores of Panama Beach Resort?

Shores of Panama Beach Resort features 2 hot tubs, an outdoor pool and an indoor pool.

What makes Shores of Panama Beach Resort a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shores of Panama Beach Resort.

Is Shores of Panama Beach Resort family-friendly?

You bet! With amenities such as children's meals, a playground and a BBQ, it's no surprise that Shores of Panama Beach Resort is a hit with families.

Is there a free airport shuttle available at Shores of Panama Beach Resort?

No, Shores of Panama Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Shores of Panama Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Shores of Panama Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Shores of Panama Beach Resort?

No, only service animals are allowed.

Is there a golf course on site at Shores of Panama Beach Resort?

There isn't one on site, but Hombre Golf Club is a short 14-minute walk away.

Reviews

Shores of Panama Beach Resort Reviews

6.0

6.2/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 872 reviews
Rating 8 - Good. 188 out of 872 reviews
Rating 6 - Okay. 190 out of 872 reviews
Rating 4 - Poor. 133 out of 872 reviews
Rating 2 - Terrible. 212 out of 872 reviews

Reviews

2/10 Terrible

Pam

Stayed 3 nights in Jul 2025

6/10 Okay

Maria, orlando

Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, room comfort

Enjoyed our stay, but may not return

I really did like our stay here, but I wouldn't make it a regular vacation spot. The check in process was a little confusing and not a traditional check in. We were kind of expected to know where we were going and what we were doing based on texted instructions. Some of the staff were helpful others were not. We LOVED our room and had a first floor room that opened to the pool then a really easy walk to the beach. It was crowded in the pool area and the beach. We moved down on the beach and it was better. We swam at 8 am when the pool opened and had it practically to ourselves. So you kinda have to find your way and make it work for you. The one issue I had is that some of the pool rules were strict, but not constantly enforced. We were told we couldn't play with a volleyball in the pool but later saw a big group playing with them. There was the morning security guard who seemed to be looking for something to tell us we couldn't do. I don't mind rules, and me and my family do comply but I get upset when they are not constantly enforced. The bar was great and decent prices and the pool/view was beautiful!!! The ladies in the coffee shop were so amazing and even gave my son some free ice cream on his last day. So in summary, it's a nice place to stay, but I'm not sure if I'd go back again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about it the rooms and the beach and pools and the people were nice and it was awesome rooms like being home .the washer and dryer was messed up some besides that it was all good !
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, room comfort

Don't stay here

Very old and outdated, Saturday pool was closed all day, until the night, appliance broke, dishes where not clean, carpet, disgusting and smell very bad, had to keep shoes on the children,One of the bedrooms lights wouldn't come on., the next one boxspring was broke, couldn't get anyone one the phone, either days This was the worst place I have ever stayed.Car garage was horrible. Washing machine was broke, and wouldn't open, and left the towels wet dripping water
Stayed 2 nights in Jul 2025

6/10 Okay

Tabatha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was within walking distance, which was convenient. However, the condo was not cleaned properly, and there was a lingering smell of moisture when I entered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lyndi

Travelled with family
Liked: Amenities, property conditions & facilities
Being in the first floor really made the vacation amazing. Our host was VERY accommodating as well. Great location
Stayed 6 nights in Jun 2025

6/10 Okay

MIRELLA S.

Travelled with family
Disliked: Room comfort

Never again.

This is our 2nd time staying there the first one was great but the 2nd one was not so great there were 2 TV’s and neither one worked then the bunk beds mattress were thin and painful so was the sofa bed and the elevators took for ever to get to our floor then when it finally opened it was full you had to wait and parking I have no words. Would we stay there again NO.
Stayed 6 nights in Jul 2025

6/10 Okay

Deanna

Travelled with family
Liked: Cleanliness

Good luck getting to your floor.

Parking deck was small, need to have a compact car. Wait time to get on and off the elevator was ridiculously crazy. Veiws was awesome and the room was great.
Stayed 1 night in Jul 2025

4/10 Poor

Holly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the ocean view and the air conditioning system was great,but the room was half cleaned. The tv in the living room didn’t work, the refrigerator door handles were dirty, the bed was hard, the carpet needed cleaning, the end table was not clean and a host of other things that I didn’t mention.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenia

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DISGUSTING!!! Service is nonexistent. No front desk. There is a number to call from 9-5 but you will be lucky if someone answered. After 5pm is for emergency only. Rude staff. Disgusting room. Disgusting hot tub and pool. Hot tub has strong chlorine smell with body oil floating on top. Pool water is always mirky and nasty. The whole resort smells like trash and piss. Construction with loud banging noise right in front of my door. We paid for ocean front and got a bottom floor with view of overcrowded and loud pool. The unit is an abomination. Carpet is fifty. Stains are everywhere--carpet, bed sheets, curtains, toilets, bathrooms, kitchen cabinets, fridge. We spent an entire night washing all sheets and cleaning the unit. This unit should not be rented to anyone.
Ugly ceiling with patches in different
 paint colors
Nasty dirty bed sheets
Nasty curtains
Broken bed frame
Stayed 5 nights in Jun 2025

2/10 Terrible

Analvys

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This is my third time staying at Panama City Beach and this room has been the worst. It was not cheap at all. The bed omg super uncomfortable and you could not even turn around because it would make so much noise. The bed covers were stained. The kitchen items were old and dirty. Only one fork ! One roll of paper towel that was soooooo bad that you had to take a few pieces because it would not work with just one or two. The dirt on the curtains, horrible. In conclusion, with that money, you can reserve elsewhere.
Stayed 4 nights in Jun 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Cleanliness, room comfort
The room was nasty with mold
Stayed 5 nights in Jun 2025

4/10 Poor

Tuan

Stayed 2 nights in Jun 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our reservations a suite got lost and Expedia called Shores of Panama and they gave us a large condo on the beach immediately and welcomed us in. Clean, nice personal. One complaint is the parking deck, it was not designed for southern big travel vehicles. Like full size trucks and SUV, but for foreign cars like the mini cooper, smart cars. Lol
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
The room was for 10 people. The kitchen was poorly furnished. No coffee pot, oven mits, dishcloth, did not have dinnerware for 10 . Didnt even have a baking pan for bisquits, cookies, etc. the carpet was very old. The beds were ok. Dryer not heating well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lena

Stayed 2 nights in May 2025

2/10 Terrible

sandra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
To start the bunk bed was unsafe for the kids it has loose boards. It seems like nobody cleans that place. When you arrive at the place it feels like you’re in a prison all the stuff watching you all the time. Cheap bracelet very uncomfortable to wear and you have to wear them all the time. If you’re looking for a nice place to relax and have fun this place is not for you.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort

Terrible maintained hotel

Except the location nothing was good. Very dirty rooms. Bad odor. Terrible maintenance and communication. Sorry to say this but avoid this hotel.
Stayed 1 night in May 2025

2/10 Terrible

Savann

Stayed 7 nights in May 2025

8/10 Good

Richard

Travelled with family
Nice stay
Stayed 2 nights in May 2025

6/10 Okay

Ruth

Travelled with family
The condo we rented was very dingy, stains on the comforters. The dishwasher didnt work. Water staind on ceilings
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Warning do not book this resort!!

The resort was completely nasty. The Air conditioner went out while we were there. The refrigerator didn’t work so we lost about $100 in groceries. The Condo was very dated. The furniture was old and very worn. The pull out bed was full of trash and dirt as if it hasn’t been cleaned. Shower had mold in it. Had roaches in kitchen. The top of refrigerator hasn’t ever been cleaned. The wall was half patched not painted. It took 30-45 to get on an elevator to go up or down. The parking garage was difficult to drive up or down. They were doing some construction on property.
Stayed 2 nights in May 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, room comfort

THE WORST!

THE WORST! From broken chairs to wet carpet that smelled like mildew. Glass in the carpet. Broken toilet. The place was very dirty! No extra towels and washcloths. Mo weekend house keeping.I fell out of one of the broken chairs and really hurt myself! 2 days later I’m still in pain. We only had 2 chairs at the family table after they removed the 1 that was broken. After being told by maintenance that he knew it was broken. He just forgot to remove it. The dryer door was broken so we could wash nor dry our clothes. I called front desk several times and left voice messages and no one called nor came. The one time that someone did respond via text I was told that I could check out! This ruined our vacation! Waste of a family trip. I will definitely get home and seek medical attention for my injuries. The hotel didn’t seem to care besides offering to refund the tax that I paid. Said they would bring chairs that didn’t happen. THE WORST PLACE I HAVE EVER HAD TO BEING MY FAMILY TO FOR VACATION!
The chair that was broken that I sat in a fell out of.
Glass in carpet
Wet carpet that no one ever came to see why. It smelled like mildew and old water
2nd broken chair
Stayed 3 nights in May 2025