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The Ben West Palm, Autograph Collection

Hotel with 2 restaurants, 3-minute walk to Clematis Street

Where to?

Dates

November 2025

December 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast available
Bar
Parking available
24/7 front desk
Pet-friendly

includes taxes & fees

23 Nov - 24 Nov

Explore the area

251 N NARCISSUS AVE, West Palm Beach, FL, 33401

Place, Clematis Street
‪1 min walk‬
Place, CityPlace
‪9 min walk‬
Place, Palm Beach County Convention Center
‪2 min drive‬
Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
‪8 min drive‬

Room options

Room, 1 King Bed (View)

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sea view
Sleeps 2
1 King Bed

Room, 1 King Bed, City View

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (View)

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sea view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, City View

Wonderful

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
City view
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate sitting area

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

59 sq m
Sea view
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Premium bedding

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Marina view
Sleeps 2
1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
Marina view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

32 sq m
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Individually decorated

Air-conditioning

Heating

Connecting/adjoining rooms available

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2
1 King Bed

About the area

West Palm Beach

At The Ben West Palm, Autograph Collection you'll be within just a 5-minute stroll of Clematis Street and within 15 minutes of CityPlace. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The bistro, Proper Grit, is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. 7791 square feet (724 square metres) of event facilities include 3 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class West Palm Beach hotel include Palm Beach County Convention Center and Worth Avenue Mall.

What's nearby

Clematis Street - 1 min walk - 0.0 km
CityPlace - 9 min walk - 0.8 km
Palm Beach County Convention Center - 2 min drive - 1.4 km
Worth Avenue Mall - 5 min drive - 3.0 km
Port of Palm Beach - 9 min drive - 6.8 km

Getting around

West Palm Beach Central Brightline Train Station (WPT) - 8 min walk
West Palm Beach, FL (PBI-Palm Beach Intl.) - 14 min drive

Restaurants

‪Elisabetta's Ristorante - ‬1 min walk
‪Rocco's Tacos & Tequila Bar - ‬2 min walk
‪Roxy's Pub - ‬3 min walk
‪Lynora's Osteria - ‬3 min walk
‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

Hotel with 2 restaurants, 3-minute walk to Clematis Street

The Ben West Palm, Autograph Collection offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 7791 square feet (724 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly The Ben West Palm, Autograph Collection. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

1 building

208 guestrooms or units

8 levels

2 dining venues

2 bars or lounges

Conference rooms

7791 sq ft of conference space

724 sq. m of conference space

Built in 2020

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Library

Terrace

Garden

Fireplace in lobby

Lift

No smoking on site

Bar by the pool

The Ben West Palm, Autograph Collection offers 208 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Hot tub
Free airport shuttle
Free WiFi

includes taxes & fees

23 Nov - 24 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Valet parking on site (USD 57 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
2 bars/lounges
2 restaurants
A poolside bar
Couples/private dining

Restaurants on site

Proper Grit
Spruzzo

Things to do

24-hour gym
Free bicycle rentals
Library
Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

3 meeting rooms
7,791 square feet of conference space

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Pool hoist on site
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
8 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2020
Communal living room
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with premium cable channels
Hulu
Netflix
Streaming services

Food and drink

Coffee/tea maker
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating
Individual decor
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 145 per accommodation, per stay
Only dogs are allowed
Weight limit: 50 lb per pet
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Up to 12 children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children
Valet parking fee: USD 57 per night (in/out privileges)
Pet fee: USD 145 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ben West Palm, Autograph Collection Hotel

The Ben West Palm, Autograph Collection West Palm Beach

The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

What is the cancellation policy at The Ben West Palm, Autograph Collection?

The Ben West Palm, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on 23 Nov 2025 start from AU$779.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ben West Palm, Autograph Collection?

Yep, The Ben West Palm, Autograph Collection has valet parking with in/out privileges for USD 57 per night.

Are there any beaches close to The Ben West Palm, Autograph Collection?

The closest beach to The Ben West Palm, Autograph Collection is Lake Worth Beach (11.4 km).

Does The Ben West Palm, Autograph Collection have a pool?

The Ben West Palm, Autograph Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Ben West Palm, Autograph Collection?

The Ben West Palm, Autograph Collection features an outdoor pool, 2 restaurants and 2 bars.

What makes The Ben West Palm, Autograph Collection a romantic place to stay?

Ocean-view dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ben West Palm, Autograph Collection.

Is The Ben West Palm, Autograph Collection family-friendly?

You bet! With amenities such as children's meals, free bike rentals and an outdoor pool, it's no surprise that The Ben West Palm, Autograph Collection is a hit with families.

Does The Ben West Palm, Autograph Collection serve breakfast?

Yep, cooked-to-order brekkie is available weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Ben West Palm, Autograph Collection?

No, The Ben West Palm, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Ben West Palm, Autograph Collection?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ben West Palm, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Ben West Palm, Autograph Collection?

Dogs are welcome at The Ben West Palm, Autograph Collection, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Ben West Palm, Autograph Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

2/10 Terrible

Gianna

10 Aug 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The Hotel Lacks A Shred Of Hospitality

Housekeeping began a saga of one bad hit after another and management was unable to fix the problem. I'll let the photos speak for themselves. I have disdain for this hotel and will never stay there again.

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

10 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Eva

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisset

Travelled with family

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay!

Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

30 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Nicoleta Paula

Travelled with family

27 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderfull hotel

Stayed 4 nights in Jul 2025

10/10 Excellent

Dustin

23 July 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Gabriel

20 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

JOSE, South Miami

Travelled with family

20 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was great but I must mentioned the wonderful the bed was along the pillows and sheet set

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

16 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Javier Sanchez

Travelled with group

15 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing hotel. I definitely will be coming back.

Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle, Lloyd Harbor

14 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with partner

12 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 star

Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

10 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property perfect for attending fireworks on Clematis.

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good place. The concierge was t helpful but whatever.

Stayed 3 nights in Jul 2025

10/10 Excellent

Elenie

Travelled with family and small children, Travelled with pets

6 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael, Port Orange

Travelled with family

1 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view and nice rooms. Very luxurious

Stayed 1 night in Jun 2025

10/10 Excellent

Megan

30 June 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Gity

26 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love customer service , my room, view and pool And restaurants and location.

Stayed 4 nights in Jun 2025

10/10 Excellent

Ricky

Travelled with group

18 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Michele

17 June 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Jelena

Travelled with family

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!

Stayed 4 nights in May 2025

6/10 Okay

Merwin

27 May 2025

Stayed 1 night in May 2025

8/10 Good

Margarita

27 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room key fob kept not working and had to be changed a couple of times . Also, city view was actually view of a multi level parking lot

Stayed 2 nights in May 2025

10/10 Excellent

Patrick, Charleston

19 May 2025

Stayed 1 night in May 2025

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Room, 1 King Bed, Non Smoking (Hearing Accessible)

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Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

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Room, 1 King Bed (Mobility Accessible, Tub)

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Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

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Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

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About the area

West Palm Beach

What's nearby

Getting around

Restaurants

About this property

The Ben West Palm, Autograph Collection

Similar properties

Hilton West Palm Beach

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services