Accor Hotels - accommodation in Pacific Harbour

Nothing but praise, a stunning resort, boutique/personal but also without being too much. Every person that works here makes sure you stay is as comfortable and enjoyable as possible. Rooms are beautiful, spacious, comfortable and modern. Well thought out and everything just where you need it! Beach front location makes just relaxing easy. Food served was excellent and service attentive. Celebrated my 50th birthday and couldn’t have found a better place to be!

I booked this place because it was right next to the dive shop I was diving with. The place looks great from photos, unfortunately the rooms are very run down with paint coming off the ceiling in the bathroom and water stains on the floor and even baked on grime on the bathroom mirror. The staff were helpful but the restaurant was lacking alot of food from the menu and even coke was not available at the bar. Outside my room I found several empty beer bottles and some old food containers that had been left behind from someone. The tv in my room would turn on but no channels seemed to work. The decor is very old and the lighting in the room really needs an upgrade. On the up side it does have a fan and air conditioning that worked well.

We enjoyed our staying. Only the swimming pool needs to do better maintenance.