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Novotel Brussels Airport

3.5 star property
Family-friendly hotel connected to the convention centre in Machelen with free airport shuttle

Photo gallery for Novotel Brussels Airport

Superior Room, Multiple Beds (Premium) | Bathroom
Terrace/patio
Superior Room, Multiple Beds (Premium) | Living area
Fitness facility
Separate bathtub and shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
The current price is AU$174
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    ‪4 min drive‬
  • Atomium
    ‪10 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪3 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(78 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Lobby lounge

pentahotel Brussels Airport

Diegem
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 744 reviews
The price is AU$138
includes taxes & fees
21 Sept - 22 Sept
pentahotel Brussels Airport

About the area

Machelen

At Novotel Brussels Airport, you'll be connected to the convention centre and 6.7 km (4.1 mi) from Brabantse Golf. Highlights at this family-friendly hotel include a restaurant, a free airport shuttle and a bar/lounge. .The brasserie, Foodsquare, is open for breakfast and lunch. Wurlitzer Bar is the hotel's own bar, serving drinks along with light fare. 4358 square feet (405 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Diegem hotel include Cliniques Universitaires Saint-Luc and Woluwe Shopping Centre.

What's nearby

  • NATO Headquarters - 4 min drive - 3.7 km
  • Cliniques Universitaires Saint-Luc - 6 min drive - 6.9 km
  • Atomium - 10 min drive - 12.9 km
  • European Union Parliament Building - 13 min drive - 12.2 km
  • La Grand Place - 15 min drive - 13.8 km

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Van der Valk Hotel Bar - ‬19 min walk
  • ‪Delimarché Coffeecorner - ‬9 min walk
  • ‪Craft - Bar, Dining, Garden - ‬6 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪De Rotonde - ‬10 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Machelen with free airport shuttle
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Machelen hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4358 sq ft of conference space
  • 405 sq. m of conference space
  • Built in 1972
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Brussels Airport offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)

Holiday Inn Express Brussels Airport by IHG

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 372 reviews
The price is AU$166
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn Express Brussels Airport by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

What is the cancellation policy at Novotel Brussels Airport?

Novotel Brussels Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Brussels Airport?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Brussels Airport on 11 Oct 2025 start from AU$164.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Brussels Airport?

Yep, Novotel Brussels Airport has a self car park for EUR 12 per night.

Is Novotel Brussels Airport family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Brussels Airport is a hit with families.

Does Novotel Brussels Airport serve breakfast?

You bet, buffet breakfast is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Brussels Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Novotel Brussels Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Novotel Brussels Airport?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Brussels Airport?

Furry friends are welcome at Novotel Brussels Airport, with food and water bowls on offer.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
didnt spend enough time to make a value judgment
Stayed 1 night in Aug 2025

8/10 Good

Itsuko, Vancouver

Stayed 2 nights in Jun 2025

8/10 Good

Itsuko, Vancouver

Stayed 1 night in Jun 2025

8/10 Good

Hanna

Business traveller
Liked: Property conditions & facilities
The priperty was decent. There was a seat in my room which had some stains but itherwise the room had all i needed for an overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice compared to what most advertise! It looks like the pictures on the web.
Stayed 1 night in Jun 2025

10/10 Excellent

Alvin

Stayed 2 nights in May 2025

10/10 Excellent

Nageshwari

Business traveller
Liked: Amenities, property conditions & facilities
Pretty close to airport and shuttle service is very nice. Not many options for dining. Around the property lot of construction going on
Stayed 1 night in May 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Preston

Liked: Staff & service, property conditions & facilities
Simple, close to airport
Stayed 1 night in May 2025

8/10 Good

Hongtao, Leander

Travelled with family, Business traveller
Liked: Staff & service
It's wonderful hotel if you'll transfer another flight in Brussels airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Very good airport hotel

My wife and I stayed one night in this comfortable hotel. Everything was clean and functioned well. We were pleasantly surprised to find a refrigerator and kettle in the room. We avoided the restaurant because of bad reviews and there are restaurants and a grocery store about a 15 minute walk away. The shuttle to the hotel was very good.
Stayed 1 night in May 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort

Good stay at the airport

Good breakfast for a reasonable price. Airport shuttle included.
Stayed 3 nights in May 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Pollen

Travelled with family
Liked: Cleanliness, amenities
Good clean property with a convenient shuttle service to the Brussels airport ! Very comfortable and a good price for ordinary travel!
Stayed 1 night in May 2025

10/10 Excellent

Astrid, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport so you hear the airplanes, buses and vehicles. However, the property is conveniently located close to the airport and offers a shuttle service.
Stayed 1 night in Apr 2025

4/10 Poor

Nageshwari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and transportation are good. Property cleanliness and maintenance are very poor. No good restaurant. Nothing satisfactory
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within walking distance from airport & train station
Stayed 1 night in Apr 2025

8/10 Good

Sydney, Santa Fe

Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Santa Ana

Stayed 1 night in Mar 2025

6/10 Okay

Kimberly, Holiday Hills

Liked: Staff & service, property conditions & facilities
The dinner buffet price was outrageous - the most we paid for a meal our whole time in Europe. And the food wasn't good.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
There was a d8sturbing event on the evening of 6 April. An adult male lay on the floor near the restaurant yelling for about ten or fifteen minutes. Others were trying to talk to him w8th little effect. Why didn’t security handle this more quickly and discreetly.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

What you're looking for.

Convenient, efficient and very nice staff. My bed had a big lump in it, and the food was so-so.
Stayed 1 night in Apr 2025

6/10 Okay

Li

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel close to the Brussels airport. However, everything needs to pay, including early check-in, parking, and even weighing your luggage. The hotel food is expensive, and there is not many options close by unless you go back to the airport for dining. Still, the facility is quite new and the room is spacious and well-equipped.
Stayed 1 night in Mar 2025