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Surrey Motel

2.0 star property

Photo gallery for Surrey Motel

Desk, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, hair dryer, towels
Standard Room, 2 Double Beds
Exterior
Standard Single Room

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk
The current price is AU$104
includes taxes & fees
22 June - 23 June

Explore the area

View map
2750 Columbus St. , Ottawa, IL, 61350
  • Place, Dayton Ridge Golf Club
    ‪2 min drive‬
  • Place, Washington Square Park
    ‪2 min drive‬
  • Place, Tangled Roots Brewing Company - The Lone Buffalo
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Ottawa

At Surrey Motel you'll be 2.3 km (1.4 mi) from Appellate Court and 2.3 km (1.4 mi) from Reddick Mansion. Highlights at this motel include free in-room WiFi. .This motel has free WiFi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .With a stay at this Ottawa motel, you'll be 12.8 km (7.9 mi) from Starved Rock State Park.
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What's nearby

  • Dayton Ridge Golf Club - 2 min drive - 3.5 km
  • Washington Square Park - 2 min drive - 2.4 km
  • Reddick Mansion - 2 min drive - 2.4 km
  • Appellate Court - 2 min drive - 2.4 km
  • Tangled Roots Brewing Company - The Lone Buffalo - 3 min drive - 2.8 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 90 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬8 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Casey's - ‬2 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Surrey Motel

Surrey Motel offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Ottawa motel.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Surrey Motel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hairdryers can be requested.

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Comfort Inn Ottawa Starved Rock Area
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  • Spa pool
  • Breakfast included
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The price is AU$140
includes taxes & fees
12 July - 13 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 10 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Surrey Motel Ottawa
Surrey Motel
Surrey Ottawa
Surrey Motel Motel
Surrey Motel Ottawa
Surrey Motel Motel Ottawa

Frequently asked questions

What is the cancellation policy at Surrey Motel?

Surrey Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surrey Motel?

As of 18 June 2026, prices found for a 1-night stay for 2 adults at Surrey Motel on 22 June 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surrey Motel?

Yep, Surrey Motel has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at Surrey Motel?

No, Surrey Motel does not offer an airport shuttle service.

What time are check-in & check-out at Surrey Motel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Surrey Motel?

No, only service animals are allowed.

Surrey Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 90 reviews
Rating 8 - Good. 28 out of 90 reviews
Rating 6 - Okay. 21 out of 90 reviews
Rating 4 - Poor. 12 out of 90 reviews
Rating 2 - Terrible. 10 out of 90 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The place was quiet, and clean. I would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and good location
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This was perfect for a basic overnight stay on a road trip. Safe area, friendly and helpful staff. Clean room, good shower. Great value for the price. Will stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff
Verified

10/10 Excellent

Rose m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Pancho

Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Martijn

Disliked: Cleanliness, property conditions & facilities
Its oke if you set your expectations low
Stayed 1 night in Aug 2025
Verified

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Sylvia

Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Thomas

Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Genevieve

Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Jose

Liked: Staff & service
Refrigerator had an old pizza from the previous guests.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023
Verified

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
No amenities other than tv. Drapes wouldn't open. Friendly desk clerk.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
Wow. This motel didn't look like much from the street, but the room was super-clean, and the TV--amazing! It was a 60" or larger television. Wow. The bathroom could use a little bit more fit and finish; there were a couple of places where grout was missing. The furnishings were dated, but in good condition. We were only there for one night, on our way to see family, but for a 1-night stay, the Surrey Motel was perfect for us.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Joanna

Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.
Verified

6/10 Okay

Henry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
- This motel did not have an ice maker - There are a lot of bird nests under the awning just outside of the rooms. These birds start making a lot of noise starting at 4:45 am in June, making it hard to sleep.
Stayed 5 nights in Jun 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was good value for the money. It's worn but clean and the staff was friendly.
Stayed 1 night in May 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So it wasn't a horrible place. It's old, dirty, and cheap. Had no issues with the staff, they were very nice and polite. If you're just looking for a cheap quick place to sleep you'll be good here.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Serra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Great stay!
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Check in window was not manned. Waited 20 mins for a person to arrive to check in. Room was in terrible condition. Under the bed did not look to have been cleaned for years! Room was 40 degrees and would only be heated by a small heater that took an hour to warm up. Room was so gross, I slept in my clothes to not touch the linens. Do not stay here!
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
We stayed a week when we were in town taking care of my dad and not impressed whatsoever
Stayed 4 nights in Oct 2019