2/10 Terrible
Caitilin
Travelled with family
3 Nov 2025
Disliked: Staff & service, amenities
EVERYTHING WAS WRONG, would like a refund. This place shouldn’t be open in the “off season”
Staff was completely unhelpful. Person checking us in was paying more attention to the football game and his friend than checking us in.
Later in the day, we forgot our room keys and went to the front desk to ask for a key- the person there didn’t even ask my name or for an ID, just gave us a room key (hi, major security issue there).
Only one place to get food and I’ve never had a worse meal in my life- we were the only people in the restaurant and it took close to an hour for our food. The food was basically inedible (rotten lettuce, rock hard pita bread, chicken so salty I couldn’t eat it), mushy French fries, some weird mystery substance on my husbands burger, every drink we tried to order was “sold out”, food made my child double over in pain.
Water in the water park was frigid.
Tried to get coffee in the morning (no on site breakfast in the “off season”) and the coffee dispensers didn’t have pumps to get the coffee out so my husband was told to just try pouring from the coffee urn into a cup which spilled all over.
Thin sheets for blankets.
The absolute worst. Close the place down in the off season if you’re going to treat people like this.
Caitilin
Stayed 1 night in Nov 2025