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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with full-service spa and golf course

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Exterior
Body treatments, hot stone massages, deep-tissue massages
Lobby
Lobby

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
The current price is AU$180
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Deep-soaking bath
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatineau

A luxury stay in Gatineau awaits you at Château Cartier Hotel & Resort, Ascend Hotel Collection. You'll be 0.4 km (0.2 mi) from Kōena Spa and 6.1 km (3.8 mi) from Canadian War Museum. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A relaxing visit to Koena Spa can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The bistro, Lounge Onō, serves American cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym along with access to golf lessons and a driving range. 17997 square feet (1672 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Aylmer hotel include Ottawa Hospital Civic Campus and Rideau Canal.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Ottawa Hospital Civic Campus - 8 min drive - 7.0 km
  • Canadian War Museum - 8 min drive - 6.3 km
  • Casino du Lac Leamy - 10 min drive - 7.7 km
  • Parliament Hill - 11 min drive - 7.8 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with full-service spa and golf course
Château Cartier Hotel & Resort, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Château Cartier Hotel & Resort, Ascend Hotel Collection. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1990
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and a safe. 42-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 517613, 2025-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

What is the cancellation policy at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Château Cartier Hotel & Resort, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on 10 Aug 2025 start from AU$180.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Château Cartier Hotel & Resort, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Koena Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

What makes Château Cartier Hotel & Resort, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Château Cartier Hotel & Resort, Ascend Hotel Collection.

Is Château Cartier Hotel & Resort, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Château Cartier Hotel & Resort, Ascend Hotel Collection is a hit with families.

Are there hot tubs in the rooms at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection serve breakfast?

You bet, full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, Château Cartier Hotel & Resort, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, only service animals are allowed.

Is there a golf course on site at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yep, Château Cartier Hotel & Resort, Ascend Hotel Collection has an 18-hole golf course. A golf driving range and golf lessons are also available.

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1042 reviews
Rating 8 - Good. 279 out of 1042 reviews
Rating 6 - Okay. 117 out of 1042 reviews
Rating 4 - Poor. 62 out of 1042 reviews
Rating 2 - Terrible. 52 out of 1042 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jashandeep

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosineila

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

YONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Happy with the staying
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Amenities
Nice, quiet area
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and rustic feel
Stayed 1 night in Apr 2025

8/10 Good

Anjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Mar 2025

8/10 Good

Rana

Travelled with partner
Liked: Staff & service, property conditions & facilities
I found the dining options very limited. The floors in my room were not clean (my socks were not very white after a short while). Otherwise, it was a nice hotel, comfy bed and nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Apr 2025

4/10 Poor

Chantale

Travelled with partner
Liked: Cleanliness, amenities
The property is beautiful and the food and drink selections were good but we found it a little on the pricey side. On the most part the staff was very nice and pleasant but we also had a couple of not so nice front desk staff. We had an issue with our air conditioning not working on our first night and we had to call the front desk three times to get it working. The first call to the front desk about the AC the lady said she had to call us back. We waited over an hour in our room and she never called back, so my husband called the front desk again. They finally sent a technician up to look at it and in our limited french we understood he would fix it from the basement in the control room. He then opened our window and left. We went out for dinner and when we came back to our room we were expecting the AC to be working but it still wasn't and it was super hot in our room even with the window still open. I went down to the front desk again and was told by a male desk clerk that there was nothing they could do tonight as the technician had gone home but that they would send the technician back up the next day and if it couldn't be fixed they would put us in a new room. No one came the next day, so we went down to the front desk again at 1 pm and finally it got fixed. That first night was a rough sleepness night as it was too hot to sleep and we were not impressed. Other than that, we loved the spa and enjoyed our time there.
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel experience was generally pleasant, with one unfortunate exception. My wife and I were briefly stuck in the elevator, and while staff were present outside, they made no effort to acknowledge or assist us. We felt completely ignored, which left us feeling both upset and disappointed. It was a distressing moment that stood in stark contrast to the otherwise good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Tara Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Well I had two under 5 and they really are upset because they couldn’t go lay down on the white lounge chairs in the spa. I wanted to go but I was told they can’t follow lol but the hotel is actually pretty good and the surrounding is beautiful
Stayed 1 night in Apr 2025

4/10 Poor

Karina

Liked: Staff & service, property conditions & facilities
Staff was lovely and the location was perfect but our room was not properly cleaned. Our terrace was full of cigarettes and beer caps all over the table. Our bathroom had package wrappers on the floor clumps of hair around.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very comforting, very clean and nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Mei

Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Room was very large and clean. Bed was very comfortable. The Kato restaurant was excellent as! Check in was 4pm - we showed up at 3:30 and room was still not ready, but front desk provided some coupons for compensation! Great customer service! Will return again!
Stayed 2 nights in Apr 2025

8/10 Good

Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to the adjacent spa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025