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Lion Quays Hotel & Spa

4.0 star property
Riverside hotel with 2 restaurants and full-service spa

Photo gallery for Lion Quays Hotel & Spa

Exterior
Indoor pool
Indoor pool
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
The current price is AU$158
includes taxes & fees
26 Feb - 27 Feb

Explore the area

View map
Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Lake Vyrnwy
    ‪44 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(26 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

7.8 out of 10
Good
(10 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Garden view
  • Sleeps 2
  • 1 Single Bed

Executive Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Water view
  • Sleeps 1
  • 1 Single Bed

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 2.1 km (1.3 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • Chester City Walls - 31 min drive - 42.2 km
  • Chester Zoo - 36 min drive - 52.6 km
  • Lake Vyrnwy - 44 min drive - 55.1 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪White Lion - ‬6 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Poachers - ‬2 min drive

About this property

Lion Quays Hotel & Spa

Riverside hotel with 2 restaurants and full-service spa
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Spa pool
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,004 reviews
The price is AU$148
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 26 Feb 2026 start from AU$158.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Oct 2025

2/10 Terrible

Lindsay

Liked: Cleanliness
Disliked: Room comfort
It was hot and there was no air Conditioning. I nearly toasted Alice. One tiny fan. I cancelled .. romance wasn’t happening. The spa is in massive need of renovation- very poor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Alistair

Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Staff were really friendly across the hotel and spa, food was lovely and reasonably priced. Spa facilities were great
Stayed 1 night in Nov 2025

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel food in restaurant fantastic staff very helpful amenities wonderful had a fantastic stay thank you
Stayed 3 nights in Oct 2025

4/10 Poor

Aaron

Disliked: Property conditions & facilities
Room had stains on the wall. The walls were very thin, one could hear nexts doors conversion and night time activities very clearly. Waitress at dinner was chewing gum whilst taking our order. Furniture felt grubby with lots of stains on them. In general the hotel felt it needed a good face lift. In the steam room lots of tiles missing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The spa and breakfast
Stayed 1 night in Oct 2025

8/10 Good

Shagufta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice. And breakfast was delicious.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room was ok Windows rotted and window loose due to drain pipe detatched from top and left to constantly been dripping on floor outside Staff were always good and pleasent We felt the whole place needed some TLC the patio flags lifting
Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Business traveller
Hi firstly going into winter driving into the property there is not much lighting with early nights. I initially parked hy the gym, unloaded my bags and went into gym thinking it was the hotel. I thought just me being daft but there qere at least four others i saw do this also. I would say the dining and drink options were satisfactory but would not say the service or staff was more than that. The food was enjoyable. However as a table of 1 to be charged a service charge of £5 on my bill did not sit well with me when the service i received was ok at best. What is the encluragement for the team yo go above and beyond and provide great service if theyve already got a service charge from me. Yes i know it states discretionary on the bill, however as im sure your aware most will not ask for it to be removed. For me it is the principal of it.
Stayed 1 night in Oct 2025

8/10 Good

Gillian

Stayed 4 nights in Oct 2025

4/10 Poor

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Joel Michael

Stayed 1 night in Oct 2025

4/10 Poor

Natalie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay staff where lovely and very helpful the food was poor and the not taking cash was a nightmare as I only carry cash and there was no where to say that they don’t take cash the room was ok alright to sleep in n next door was very loud but the only issue I really had was the cobwebs and dirt on the walls apart from that it was a ok stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, good vegan options and lovely pool!
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
never again people banging on my door at 20 to 12 and it’s funny waking you up. Drunk and kept coming back numerous times
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
WiFi is pointless if you’re on business. Really unreliable and frustrating. First night, the bed was so soft my back was in pieces, however the staff changed room for us which helped. Hotel in dyer need of a refurb. Tired all over. £33 for an 8oz steak I do think is extortionate. Friendly and helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the suite room for my husbands birthday and it did not disappoint, the suite is absolutely gorgeous if it had a kitchen we'd have moved in :) Great place to stay, lovely surroundings, nice staff and tasty food. Perfect 👌
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of food in restaurant was very good, friendly place, spa facilities excellent. Hotel, restaurant and bar and spa are all in seperate buildings which are a short walk to and from.
Stayed 2 nights in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities

Okayish...

Bathroom run down and mouldy. Very unstable wifi. Greasy plates and cutlery. Very sticky dining tables.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025