Independent - accommodation in Oswestry

The “ public “ areas of the hotel were very modern and inviting. The reception area was spacious and well appointed. The staff friendly and helpful. The restaurant/breakfast room was large and well laid out. The breakfast was good, a bit short on cereal choice, but the selection of cooked foods was very good. The bar was a pleasant place to sit and enjoy the wide range of drinks and bar food. Our room however, was a very different matter. The bedroom area was small with limited storage. The mattress was not very comfortable, somewhat on the lumpy side. The on-suite was straight out of the ‘70’s. The over bath shower was fed from the taps so every time it was used or turned off the flow and temperature had to be reset, time consuming and frustrating. The condition of our room did detract from the enjoyment of our stay, which is a pity, because the hotel is in a great location, a short walk from the city centre. Parking is also available, at a price.

We had a room overlooking the canal, so had great views. We didn’t use spa but the main hotel and restaurant was very good and we enjoyed our one night stay. Staff at reception and in the restaurant were very friendly and helpful. Breakfast was excellent. We didn’t use spa walks along the canal in both directions which were great. Would recommend

Stayed here several times and eaten many times, staff always helpful and cheerful. Room as always spotless towels and products lovely as ever. Sorry to hear its closing for a couple of years, however it will be on my list to go back, really look forward to seeing the refurbishment. Thank you