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Hotel Mercure Oostende

Property class: 4

Photo gallery for Hotel Mercure Oostende

A modern restaurant interior with a central counter, decorative lighting, and a variety of food items displayed.
A modern living room with a sectional sofa, a coffee table, and potted plants.
Restaurant
A modern bar area with a counter, seating, and a variety of bottles and glasses.
A modern living room with a sofa, a fireplace, and potted plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$151
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Leopold II Laan 20, Ostend, 8400
  • Place, Casino Kursaal
    ‪2 min walk‬
  • Place, Ostend Beach
    ‪3 min walk‬
  • Place, North Sea Aquarium
    ‪9 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, City View

A hotel room with a bed, desk, chair, and a painting on the wall.

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Cosy, 1 double bed)

A hotel room with a bed, a flat-screen TV mounted on the wall, a small table with a vase, a chair, and a window with curtains.

Classic Room (Cosy, 1 double bed)

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Room

Standard Double Room, 1 Double or 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a painting, and a large window with curtains.

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Ostend

Hotel Mercure Oostende puts you in the heart of Ostend, within steps of Leopold Park and Casino Kursaal. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Ostend City Centre hotel include Grote Post Culture Center and Statue of Marvin Gaye.

What's nearby

  • Casino Kursaal - 2 min walk - 0.2 km
  • Ostend Beach - 3 min walk - 0.3 km
  • Wapenplein Square - 4 min walk - 0.4 km
  • North Sea Aquarium - 9 min walk - 0.8 km
  • Mercator Floating Museum - 9 min walk - 0.8 km

Getting around

  • Oostende Ravelingen - 11 min drive
  • Oostende Station - 12 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 16 min drive

Restaurants

  • ‪Cheers - ‬2 min walk
  • ‪Muccka - ‬1 min walk
  • ‪Brasserie du Parc - ‬1 min walk
  • ‪Manuscript - ‬2 min walk
  • ‪BAVET - ‬2 min walk

About this property

Hotel Mercure Oostende

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Mercure Oostende also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.
  • 95 guestrooms or units
  • 2 buildings
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. 35-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 26 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 27 for adults and from EUR 13.5 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 26 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

What is the cancellation policy at Hotel Mercure Oostende?

Hotel Mercure Oostende offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Oostende?

As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Oostende on 29 Nov 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Oostende?

Onsite parking is limited.

Are there any beaches close to Hotel Mercure Oostende?

Yep, Hotel Mercure Oostende is a short 4-minute walk from Ostend Beach. Fun beach activities include waterskiing and windsurfing.

Is Hotel Mercure Oostende family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Mercure Oostende is a hit with families.

Does Hotel Mercure Oostende serve breakfast?

Sure does, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Mercure Oostende?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mercure Oostende?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Mercure Oostende?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Mercure Oostende?

Cats and dogs are welcome at Hotel Mercure Oostende, with food and water bowls on offer.

Hotel Mercure Oostende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 196 out of 621 reviews
Rating 8 - Good. 276 out of 621 reviews
Rating 6 - Okay. 99 out of 621 reviews
Rating 4 - Poor. 33 out of 621 reviews
Rating 2 - Terrible. 17 out of 621 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location for everything like town, beach and tram. Rooms are massive and great aircon. Couldn’t have asked for more.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really interested and engaged reception staff, lovely clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at check in, staff pleasant and helpful. Did not pre book breakfast but was told we could book it day to day if we wished. Emailed ahead for a parking space at nearby underground car park (Zeeparking) always handy to do. We have stayed several times and they have not let us down. will make reservations again for later this year.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was net. Personeel behulpzaam
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

7
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer waren sauber Personal freundlich und hilfsbereit
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant. Multi lingue. Chambre petite mais très fonctionnel avec des équipement moderne, certainement rénovée récemment. Belle petite salle de bain. Petit déjeuné buffet très bien achalandé. Produits frais et très varié. Je recommande.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Alles super
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Personal, sauberes Zimmer
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable, hotel très bien situé à proximité du bord de mer. Petit déjeuner non pris.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr sauber. Die Ausstattung war sehr gut. In der Lobby konnte man Abends noch was trinken. Das Frühstück ist auch positiv zu erwähnen und das Personal war sehr freundlich und hilfsbereit. Alles in Allem ein sehr schöner Aufenthalt.
Stayed 3 nights in May 2026