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Upstairs Hotel

3.0 star property
Beach fun, near Ostend Beach

Choose dates to view prices

Photo gallery for Upstairs Hotel

Lobby sitting area
Beach
Front of property
Medium Room, Street View
Meeting facility
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Hertstraat 15, Ostend, 8400
  • Popular LocationOstend Beach2 min walk
  • Popular LocationCasino Kursaal3 min walk
  • Popular LocationNorth Sea Aquarium11 min walk
  • AirportBrussels (BRU-Brussels - National)85 min drive

Room options

View all photos for Medium Room

Medium Room

Medium Room

7.6/10 Good

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Room, Street View

Medium Room, Street View

Medium Room, Street View

9/10 Excellent

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room

Extra Large Room

8.8/10 Excellent

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

10/10 Exceptional

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room

Large Room

10/10 Exceptional

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View

Large Room, Street View

10/10 Exceptional

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room

Small Room

9.7/10 Exceptional

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby lounge
Rosa Hotel
Free WiFi
Air conditioning
Breakfast available
Housekeeping
4.8 out of 5, Exceptional, (44)
The price is AU$205
for 1 night
includes taxes & fees
11 June - 12 June
Rosa Hotel

About the area

Ostend

At Upstairs Hotel you'll be within steps of Ostend Beach and Ensor Museum. Highlights at this beach hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily. .Places within a 5-minute walk of this 3-property class Ostend City Centre hotel include Casino Kursaal and Statue of Marvin Gaye.

What's nearby

  • Ostend Beach - 2 min walk
  • Casino Kursaal - 3 min walk
  • Ostend Pier - 6 min walk
  • North Sea Aquarium - 11 min walk
  • Mariakerke Beach - 5 min drive

Getting around

  • Oostende Ravelingen - 9 min drive
  • Oostende Station - 14 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive

Restaurants

  • Manuscript - 2 min walk
  • Histoires D'O - 1 min walk
  • Cafe de Madrid - 1 min walk
  • Ice Corner - 2 min walk
  • Diplomat - 1 min walk

About this property

Upstairs Hotel

Beach fun, near Ostend Beach
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at Upstairs Hotel.

This 3-star Ostend hotel is smoke free.

  • 96 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Upstairs Hotel offers 96 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 13.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 16.50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 13.5 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13.50 for children
  • Pet fee: EUR 16.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Contactless check-in and contactless check-out are available.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend

Frequently asked questions

What is the cancellation policy at Upstairs Hotel?

Upstairs Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Upstairs Hotel?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Upstairs Hotel on 2 June 2024 start from AU$127.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Upstairs Hotel?

Yep, Upstairs Hotel is a short 2-minute walk from Ostend Beach. Fun beach activities include windsurfing.

What makes Upstairs Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Upstairs Hotel.

Is Upstairs Hotel family-friendly?

You bet! With amenities such as an arcade and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Upstairs Hotel is a hit with families.

Does Upstairs Hotel serve breakfast?

Yep, buffet brekkie is offered daily.

Is there a free airport shuttle available at Upstairs Hotel?

No, Upstairs Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Upstairs Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Upstairs Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 295 reviews" "
Rating 8 - Good. 127 out of 295 reviews" "
Rating 6 - Okay. 12 out of 295 reviews" "
Rating 4 - Poor. 4 out of 295 reviews" "
Rating 2 - Terrible. 1 out of 295 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Stayed 2 nights in Jul 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Dr. Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Stayed 1 night in Feb 2023

10/10 Excellent

ANTOINE

Stayed 1 night in Nov 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 9 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Beachfront hotel, centrally located
A nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families. Positives: —Friendly and helpful front desk —Very convenient location— many restaurants nearby and a supermarket one block over. —Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel. —No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities. Minor Downsides: —Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major. —There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk) —There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you. Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location n stay
Hotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety. The slide was fun for my 5year old kid. The location is near the beach.
Stayed 1 night in Dec 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This was a wonderful find. Only stayed one night but would happily stay longer. The rooms are pretty basic but impressively decorated. The bathroom is functional with a great shower. Beds were comfortable. Loved the interior decor, and fun layout, had a contemporary industrial feel, lots of fun, including indoor slide. Staff really helpful and friend and spoke English. Didn’t stay for breakfast but had a peak and looked impressive. Parking can be expensive but arriving late, found a street parking spot nearby and by leaving before 9am, parking was free. (Park after 9pm, leave before 9am) Met the owner who was really nice and tried his fantastic Van Bulck organic beer! Location is twenty yards from beach and not much further to town centre.
Stayed 1 night in Oct 2021