See all properties
Save
Entire home

Windsor Hills Resort 4 Bedroom House Dog Friendly

Photo gallery for Windsor Hills Resort 4 Bedroom House Dog Friendly

Pool
A hotel entrance with a covered walkway, palm trees, and well-maintained gardens.
Exterior
Dining
Smart TV, table football

Reviews

9.4 out of 10
Exceptional

Entire home

4 bedrooms4 bathroomsSleeps 8169 sq m

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View map
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪1 min drive‬
  • Place, Island H2O Live!
    ‪5 min drive‬
  • Place, Orange Lake Golf
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

You may also like

Ad
5 outdoor pools, free pool cabanas, pool umbrellas

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

International Drive District
  • Pool
  • Spa pool
  • Washing machine
  • Dryer
9.2 out of 10, Wonderful, 3,628 reviews
The price is AU$203
includes taxes & fees
21 July - 22 July
Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at this holiday home. You'll be within a 10-minute walk of Mystic Dunes Golf Club and 3.8 km (2.3 mi) from Bonanza Golf & Gifts. Highlights at this holiday home include a kitchen, a private pool and a washer/dryer. .Home features free WiFi, 4 bathrooms and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A sofa bed, a living room and a Smart TV are also available. .Enjoy the water park, gym and Hot tub. Additionally, you'll find laundry facilities and a games room. .Attractions within a 10-minute drive of this Windsor Hills holiday home include Walt Disney World® Resort and Island H2O Live!.
View more Holiday homes in OrlandoOpens in a new window

What's nearby

  • Mystic Dunes Golf Club - 1 min drive - 0.7 km
  • Bonanza Golf & Gifts - 4 min drive - 3.7 km
  • Island H2O Live! - 5 min drive - 6.4 km
  • Orange Lake Golf - 6 min drive - 7.1 km
  • Walt Disney World® Resort - 7 min drive - 7.4 km

Getting around

  • Kissimmee Station - 28 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Del Taco - ‬4 min drive
  • ‪El Cafetal Bakery & Restaurant - ‬4 min drive
  • ‪Osaka Bay Buffet - ‬4 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Windsor Hills Resort 4 Bedroom House Dog Friendly

Windsor Hills Resort Vacation Home - includes resort clubhouse amenity access!
Our 4-bedroom, 4-bathroom, private pool & spa vacation home is a great option for families wanting a home base to enjoy the best of all that Central Florida has to offer.
* Windsor Hills Resort Private Pool Home Sleeps up to 8
* 4 bedrooms/ 4 bathrooms
* Private Pool with spa - faces southwest for sunsets over the lanai and pool
* Windsor Hills Resort Gated Community
* 4 miles to Disney World property
* Fully equipped Kitchen with dining for 6 at the dining room table.
* Additional four barstools at the breakfast bar
* Dog-Friendly (additional cost)
* Private pool with spa faces southwest in screened-in lanai.
* Outdoor Dining Seats 7
* 2 Sun Loungers

BEDROOMS 1st Floor (Single-Story Home)
- Bedroom 1: Master King Bedroom (Private Bathroom) 43" Roku TV
- Bedroom 2: Two Twin Bedroom (Attached Bathroom) 26" TV
- Bedroom 3: One King Bedroom (Attached Bathroom) 43" Roku TV
- Bedroom 4: Two Twin Beds (Shared Bathroom) 26" TV
* One Pullout Sleeper Sofabed *

Pool & Spa Charges and Information:
There is an additional optional charge of $30 per day plus tax to heat the pool/spa.
The spa will not heat up without the pool heater being turned on.
Please note that our pools are serviced on a weekly basis.

This is a pet-friendly home!
* An additional non-refundable cleaning fee of $150 plus tax will apply when you let us know you're bringing your dog.
* There is a two-dog maximum.
* Pet must be disclosed and an additional fee must be paid prior to arrival.

Resort Parking Rules:
The resort allows maximum 3 cars.
Do not block the sidewalk or park on the street or the resort will fine you
3rd car needs to be parked parallel to the driveway to not block the sidewalk

Windsor Hills Resort Amenity Access Included with Rental:

- Resort-style zero-entry pool
- 2 Water Slides
- Interactive Splash Pad
- Playgrounds
- Fitness center
- Sand volleyball
- Basketball and Tennis courts
- Arcade

Distances to Shopping & Attractions:
- Walt Disney World® 4 miles
- Universal Studios 16 miles
- SeaWorld 14 miles
- Orlando Airport 25 miles
- Atlantic Coast Beaches 74 miles
- Gulf Coast Beaches 89 miles
- Walmart Supercenter 1 mile
- Dining 1 mile

Why Choose this Rental?
- Professionally managed to serve all your needs
- Management company has over 26 years of experience hosting well over 200,000 families
- Go straight to your rental with online email check-in
- 24/7 on-call maintenance
- No Resort Fees
- Free On-Site Parking
- Smoke-free for your comfort
- Towels and linens are provided
- Complimentary WiFi
- Additional Rental items Available (e.g., 3 & 4 burner BBQs, cribs, pack-n-plays, strollers, high chairs, etc.)

Starter welcome packet supplies:
- 2 rolls toilet paper per bathroom
- 2 round hotel-size bar soap per bathroom
- 1 hotel-size shampoo/conditioner per full bathroom
- 1 roll paper towel
- 1 packet dishwasher detergent
- 2 trash bags size-13-gallon
- 1 small box laundry detergent (enough for one load)
- Garbage can liners in each bedroom/bathroom small garbage cans
Any supplies beyond this are up to the guest to replenish, we do not restock these items.
No salt/pepper or cleaning supplies are stocked due to safety issues.
This is an industry-standard practice.

CLUBHOUSE ACCESS wristband requirement - to use the Clubhouse Facilities, you are entitled to a certain maximum number of wristbands based on the number of bedrooms in the unit you are renting.
* 4 Bedroom Unit - Maximum of 10 wristbands
- No wristbands will be provided in excess of these amounts.
- All individuals must wear their wristbands on their wrist at all times while using the clubhouse amenities.
- Guests of Registered Guests may use the clubhouse amenities only while accompanied by the Registered Guest.

FOR GUESTS WHO BOOK 30 NIGHTS OR LONGER STAYS: (this does not apply if you are staying less than 30 nights)
We will collect a $1,500 deposit.
Balance is due 60 days prior to arrival
If canceled 90 days or more before arrival, we keep with us $250.00. $1,250.00 will be refunded.
If canceled between 61 and 89 days prior to arrival, we keep with us the $1,500.00 deposit.
No cancellation or modification 60 days or less prior to arrival.

Similar properties

Exterior
Ground Floor Condo at Luxury Resort With Pools & hot Tubs, Close to Disney
Reunion
  • Games room
Ground Floor Condo at Luxury Resort With Pools & hot Tubs, Close to Disney

Property amenities

Pool/Spa

  • Communal pool
  • Hot tub
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 4 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 4 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Smart TV with cable/satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Water park
  • Basketball nearby
  • Ecotours nearby
  • Swimming nearby
  • Theme park nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • Gated community
  • Property located in a resort
  • Unit size: 1,816 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation.

Property is also known as

438892

Frequently asked questions

Are there any beaches close to Windsor Hills Resort 4 Bedroom House Dog Friendly?

The closest beach to Windsor Hills Resort 4 Bedroom House Dog Friendly is Getaway Glen (8.8 km).

Does Windsor Hills Resort 4 Bedroom House Dog Friendly have a pool?

Windsor Hills Resort 4 Bedroom House Dog Friendly has a pool and a communal pool.

Does Windsor Hills Resort 4 Bedroom House Dog Friendly have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Windsor Hills Resort 4 Bedroom House Dog Friendly?

This property features 1 hot tub, as well as a private pool and a living room.

What makes Windsor Hills Resort 4 Bedroom House Dog Friendly a romantic place to stay?

1 hot tub, private pools, and private balconies all help set the scene for a sizzling getaway at Windsor Hills Resort 4 Bedroom House Dog Friendly.

Is Windsor Hills Resort 4 Bedroom House Dog Friendly family-friendly?

You bet! With amenities such as an arcade and a water park, as well as highchairs and travel cots, it's no surprise that Windsor Hills Resort 4 Bedroom House Dog Friendly is a winner with our family travellers.

Is there a private hot tub at Windsor Hills Resort 4 Bedroom House Dog Friendly?

Yep, there is a hot tub.

Is there a free airport shuttle available at Windsor Hills Resort 4 Bedroom House Dog Friendly?

No, Windsor Hills Resort 4 Bedroom House Dog Friendly does not offer an airport shuttle service.

What time are check-in & check-out at Windsor Hills Resort 4 Bedroom House Dog Friendly?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Is there a golf course on site at Windsor Hills Resort 4 Bedroom House Dog Friendly?

There isn't one on site, but Mystic Dunes Golf Club is a short 9-minute walk away.

Windsor Hills Resort 4 Bedroom House Dog Friendly Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

8.6/10

Cleanliness

Reviews

Verified

10/10 Excellent

Jennifer S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great vacation home

The home was clean and very thing we wanted and needed for our Florida staycation. We would definitely stay at this property again.
Stayed 7 nights in Mar 2020
Verified

8/10 Good

Melody J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful, Tranquil Retreat

We loved our time in this property. It was perfect and had everything we needed. I was so pleased with it overall!
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

david S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We owned a home at Windsor Hills until 2015. My goal maintaining my home was that the photos represented the condition. This house met that expectation and is very well maintained. Everything was there as represented and functioned as expected. If you rent homes often you know this is not a given. Communication was great and even my mid-stay pool heat request was handled promptly. The value for our late October stay was though the roof!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Nadia Z.

Great house for a Disney trip

The house was conveniently located about a 10 min drive to the Disney World parks. The house itself is inside a pretty cul-de-sac. It is very clean, spacious and has a pool. We enjoyed our stay and would recommend it!
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Melissa H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Graduation Trip

Place was awesome. No problems at all. Will definitely be checking into this place for our next trip to FL.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Brandie D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing and Convenient

We had an overall great stay. The house was convenient and the neighborhood had great amenities. There were a few carpet stains but that is the only concern that I had with the property.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Ronda A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice stay.

The property was exactly as described and we had a great time. We did have an issue with ants and contacted property management and they brought us ant spray and had the exterminators come so they were very responsive. Overall, nice place nice pool and would definitely rent again.
Stayed 5 nights in Oct 2020
Verified

10/10 Excellent

Justin S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

The house was awesome for our family and close proximity to Disney and seaworld. It was nice to be able to come home after a long day at the parks and let the kids play in the private pool. All the amenities of home. Neighborhood was very quite and had a very nice park we spent time at. Kids loved trying to catch the lizards!
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Lee M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Windsor Hills stay

Our stay at this property was good. The home could use some updates but was in good condition. We appreciated the cleanliness and amenities. The gated neighborhood is great and the proximity to the Disney parks is fantastic. We found that traffic was challenging from about 4 to 6 each day, but simply avoiding coming and going during those times worked for us. We did not use the pool but it appeared to be in great shape. We would definitely recommend this property.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Tom O.

Great for families with small children!

Having the screen fence by the pool really made a difference in allowing us all to enjoy the back patio while keeping our toddler safe from drowning. There were a few minor maintenance issues - lightbulbs that needed to be replaced and a sliding door that needed repair. But we really enjoyed our stay and would stay there again!
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Kathleen R.

Perfect home for large family visiting Disney

We stayed here for a full week with seven adults (and three dogs) who traveled from four different locations to meet here for a vacation together. The home and community were perfect. Easy access to Disney parks (a little farther to Universal parks) made it easy to come back and take care of the dogs in the middle of the day. Spotlessly clean, comfortably stocked with dishes, towels, bedding, etc. Our only (minor) complaint is the gates into and out of the property are confusing at first and a pain when using Uber or Lyft. Just fair warning that takes some figuring out and specific instructions about what gate to use to enter the property. But we loved this home, community and location and are already talking about when we could come back.
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

ATFdL10AAACqAQICAHhRqf5uyCh4rhrpAEcd0Lr3O2ECPWffSl2fK29sG1pXlAHyNUUTsfEeEcOSmAESHbIAAAAAcDBuBgkqhkiG9w0BBwagYTBfAgEAMFoGCSqGSIb3DQEHATAeBglghkgBZQMEAS4wEQQMgg96JX7c1XSJWPR8AgEQgC1vx0JI6z4IMR9EiZx4ZSfAVzF/zdTOgy65K0smHAs7H9ZU95dY8wtX/mTMX+4HoRMO+ijrK5I0HKw8SHNl8Zaq8T8XmK23mqE76olZIIQ8aw A.

Great stay and house. Check in very friendly and fast

Wonderful house. The only complaint is that on our first night we all went to the community pool and my grandson sat on the edge of a water slide and was told he was kicked out. I proceeded to explain to the women that we did not know and even spoke to her supervisor only to be told we should have read the sign. I apologized and stated that there are many signs and we had just arrived and was told that was not an excuse. WOW! Not friendly at all, felt like it was a power play. We quietly left, all nine of us. Connie Adams
Stayed 5 nights in Sep 2018
Verified

10/10 Excellent

Laura M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Suited 2 young families perfectly!

We stayed for 2 weeks and were quite happy with the house. We didn't have any serious issues that needed to be addressed while we were there so I didn't have to contact anyone during our stay (closet door being off the track, etc). Any communication before arriving was quick and helpful. We loved the backyard and spent most of our time there. Pool heat was worth every penny. The only thing I can say was that the games in the garage were in poor shape (basketball didn't work, air hockey had less than 1/2 of the holes that had air coming out of them). It didn't bother us at all as we weren't even planning on using them but good to know if you were.
Stayed 14 nights in Feb 2020
Verified

10/10 Excellent

Marilyn F.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Nice house

House was beautiful, but rugs had so many dog urine stains, in every room. Lady who came to take pictures, said she had already taken pictures of the same stains and this was not taken care of. Rug in bathroom was so bad the smell, we had to take it out and not use it, seems like it was so wet so many times, had a moldy smell. Shame because the house is great. The neighborhood was great. The pool was great. The BBQ could not be used. Very dirty. And the screen by the pool outside was sliced, so we had to put a chair to cover, if not, our dog would have ran out. But our stay was great. The rugs were never cleaned but other than that, the house was great. Central air was fixed right away at least. Great home
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Susan S.

Liked: Cleanliness, check-in, communication, location

Very nice house for a vacay!

We enjoyed our stay very much at this beautiful home. We love Windsor Hills and our dogs had a blast. We love how they even have a small dog park where my golden doodles could have a place to run! Kids loved the movie theater and waterpark! Ate many times at the pool food store! Great Burgers and grilled cheese made my kids happy and avoided the big crowds out in town on President's Day week. However, don't miss Sunset Walk shopping and restaurants! We ate a delicious meal at YEOMANS'S and hit the candy store after. Go when it's dark because this place really lights up! The pool was colder than expected with us paying for heat. However, this was corrected. If the pool isn't really warm be sure to call. In February a tree shades the pool in the morning time but around noon it shines on the pool. I'm sure in the summer this is great since the afternoon is full sun! Overall this was a great house for our needs and it was nice not having any rear neighbors and watching the sunsets. If you are looking for a nice place for your family and dogs to vacay, this is the place!
Stayed 5 nights in Feb 2022
Verified

10/10 Excellent

Bridget N.

Great stay. No issues.

Everything was easy from the beginning. Booking was easy, then personally dealing with the mgmt company (Jessica was great) to check in ahead of time, we just went directly to the house. You get a door code, the community is gated, you get a bar code for entry through the gate after your first checkin at the gate. The house is located at the back of the community with no rear neighbors and the side neighbors are a decent distance away (not pool cage touching pool cage like other places. Very quiet area. It is VERY convenient to the Disney parks being right off 192 just west of World Drive. There is also a new SuperWalmart (with grocery and gas station) between the house and 192 which is really convenient. Everything in the house was nicely finished. The mgmt company had the pool heated when we arrived. Anyone that rents a lot has sure to have experienced issues with pool heating, but this was a great experience having it to temp when we arrived and being able to use the spa at night after the parks. The only thing I could say that wasn’t the best was the King bed in the master was very firm. I ended up sleeping on a different bed a few nights. I wouldn’t think most people would like it that firm, but could easily be fixed with a decent gel topper. We had rented a condo in the same community last year and wanted our own pool/spa this time. Very glad to have found this one. Re; tolls. Be sure you have 4 quarters for the exit toll from the airport, this one does not take bills and there is no attendant. There are two tolls of $1.75 each from the airport to the exit toll; those two do have an attendant so they can provide change, you just need cash. Otherwise you can stay off toll roads till your return. We went to both Disney and Universal.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

krista C.

Liked: Check-in, communication, location
Disliked: Cleanliness

Love the resort

The kids had a blast at the pool. The house was not very clean and there was dog hair all over (even though we had no dog) Fixtures were falling off the walls. House definitely needs alittle tcl but other than we had a great week.
Stayed 9 nights in May 2022
Verified

10/10 Excellent

Noelle R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Vacation Rental

We loved staying here. The house was very clean, the neighborhood quiet, the pool a perfect size for some cooling off fun. So close to Disney. I will be bookmarking this property for future visits. Thank you.
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Sarah P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent stay, highly recommend.

Easy to rent. Property lived up to expectations. Only info that would have been helpful to know was distance from main pool. Great property.
Stayed 7 nights in Apr 2022
Verified

10/10 Excellent

Arianna R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful stay

My friends and I absolutely adored our stay and felt safe and clean. Thank you for providing a safe and beautiful place for us to have our reunion.
Stayed 4 nights in Oct 2021
Verified

6/10 Okay

laurie w.

Liked: Check-in, location, listing accuracy

It was ok

House was not clean and not maintained with repairs
Stayed 14 nights in May 2021
Verified

10/10 Excellent

Robert P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great vacation home.

Great house. Very spacious! Could have used more towels in each bathroom and fans outside above the patio.
Stayed 7 nights in May 2021
Verified

10/10 Excellent

Bethany C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

enjoyed our stay

We enjoyed our stay. Perfect place to unwind, close to restaurants and Disney. We’d definitely come back
Stayed 6 nights in Mar 2021
Verified

10/10 Excellent

Robert J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stay at Archfeld 2568

We had a great experience at the property and would definitely stay there again. The only issue that we had was the property (different neighborhood) had a band on two different nights. One night wasn’t too loud but on Thursday it was particularly loud and the band played to 11pm and kept one of my kids up until they ended. Other than that one issue on really one night all was great.
Stayed 8 nights in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Needs deep clean and updating

We spent 2 weeks at this property in Jan. Overall, it was fine. Our opinion was that it was set up years ago and not much done since then to keep it up. I inquired in advance about some complaints previous guests had made regarding the dated patio furniture, technology and game room items. They said all were addressed; however other than a nice dining set, the patio had 2 older lounge chairs (a bit rusty) and 2 of those trifold plastic loungers. The game room was essentially worthless - air hockey & pop-a-shot didn't work and pool table on a slant so all the balls rolled to the side. One of the Global Resorts people I spoke to actually said, "Well, it's not like you paid extra for the game room" when I called for the 3rd time about the air hockey. Extra? No. But a substantial amount and what's advertised should have worked, especially when I asked in advance if the item was fixed per a prior complaint. The TV in the family room was updated to one with smart features, but the bedrooms all had tiny tvs and DVD players. This seems silly in this day when smart TVs are so cheap. Who uses DVDs? As for cleanliness, the tile floor needed some serious mop work and truthfully, the carpeted floors in the bedrooms were not great, some just straight up filthy. The couch in the fam room, while it looks nice in the pic, was by far the most UNCOMFORTABLE ever, which was a bummer for family movie nights. The heated pool was a nice size and hot tub heated up quickly, although needed a scrubbing. We asked the pool guy about the black around the brick and on 2 different occasions were told the cleaning stuff "was on order." Some of the items reported to Global Resorts were not addressed at all, such as the issue with the front door. The door threshold was insufficient to the point where you could see light, like 1/2 an inch. This was reported by a previous guest, not addressed and not addressed while we were there. I called it in about 1/2 way through our 2 week stay, but it was not addressed. Overall, I would say it was fine, but not worth what we paid. It just seems that no one is really paying attention. I imagine it rents out well b/c the pictures are nice and its proximity to Disney, so perhaps they don't need to pay much attention to upkeep. I would not return to this property.
Stayed 15 nights in Jan 2021

More Destinations