Opatija Casino Hotels

Amazing suite. Perfect location. Extremely helpful bellboys, frontdesk, cleaning and roomservice. Pool is amazing. Too many children for 5* for my kind of holiday. Poolservice was probably a bit under staffed in low season and limited service around pool and beach area. Some younger men were helpful with sun shades, but hard to figure out the system since they were not wearing uniform and you should find them for help. People still place towels and "reserve" sunbeds for all day, eventhough they are not around. It seems to me this will again be a problem in high season. Some sunbeds and shades are broken. Maybe more 5 star conference hotel than 5 star adult couple, without kids, hotel.

Excellent, first class service from our morning waitress Cresily who looked after us exceptionally well. Room was generally good but area around the outside doors to balcony was poorly maintained with big cracks around the frame. Curtains could not be drawn fully leaving a large gap at the top. Air conditioning was not working in the room when we arrived Tuesday evening and after raising this with a member of the reception staff the following morning, it was discovered there was a general fault in the hotel and a firm had to be contacted to fix it - which they did on Friday. It meant the first 3 nights were quite uncomfortable for us as it was quite hot in the room. Despite the hotel advert stated "Soak up the sunrays by the outdoor pool with sea water" when we booked the holiday, the pool was CLOSED which was a very big disappointment for us. Two separate events at the hotel meant the outside facilities were curtailed for most of Friday and the following day an afternoon and evening event lead to noise in our corridor which was not caused by hotel residents.

Nice location in Opatija. A bit difficult to park and check-in, we parked in nearby parking garage and then staff gave us directions to their parking lot. It is a bit of a walk from parking to hotel. We had a standard type hotel room with a view over the trees to the bay. Very nice old hotel. Very walkable once you have checked in.