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Hotel Grauholz

3.5 star property
Hotel in Ittigen with 2 restaurants and coffee shop/cafe

Photo gallery for Hotel Grauholz

Fountain
Fountain
Staircase
Lobby
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Place, PostFinance Arena
    ‪5 min drive‬
  • Place, Wankdorf Stadium
    ‪5 min drive‬
  • Place, Bern Expo
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Ittigen

Hotel Grauholz puts you in the centre of Ittigen, 3.7 km (2.3 mi) from Wankdorf Stadium and 4.2 km (2.6 mi) from Bern Expo. Highlights at this hotel include 2 restaurants and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Ittigen hotel include Bern Rose Garden and Trans Swiss Trail.

What's nearby

  • PostFinance Arena - 5 min drive - 5.8 km
  • Wankdorf Stadium - 5 min drive - 5.1 km
  • Bern Expo - 5 min drive - 5.5 km
  • Paul Klee Museum - 6 min drive - 6.8 km
  • Bern Rose Garden - 6 min drive - 6.8 km

Getting around

  • Bern Station - 16 min drive
  • Bern (BRN-Belp) - 22 min drive

Restaurants

  • ‪Raststätte/Restaurant Grauholz Nord - ‬7 min walk
  • ‪Casa Lana - ‬4 min drive
  • ‪Restaurant Bellevue - ‬4 min drive
  • ‪Raststätte / Restaurant Grauholz Süd - ‬3 min walk
  • ‪Hotel Bahnhof Zollikofen - ‬5 min drive

About this property

Hotel Grauholz

Hotel in Ittigen with 2 restaurants and coffee shop/cafe
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Hotel Grauholz. Parking is available for a fee.

This 3.5-star Ittigen hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Grauholz offers 62 accommodations with a safe and a hairdryer. Televisions come with premium cable channels. Bathrooms include a shower.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (51 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 9 January.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 10 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Frequently asked questions

What is the cancellation policy at Hotel Grauholz?

Hotel Grauholz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Grauholz?

Yep, Hotel Grauholz has an uncovered self car park for CHF 5.00 per day. A self car park is also available, for a fee.

Is Hotel Grauholz family-friendly?

You bet! With amenities such as a playground, laundry facilities and a deli, it's no surprise that Hotel Grauholz is a hit with families.

Is there a free airport shuttle available at Hotel Grauholz?

No, Hotel Grauholz does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grauholz?

Yep, Hotel Grauholz has 2 restaurants.

What time are check-in & check-out at Hotel Grauholz?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Grauholz?

Furry friends are welcome at Hotel Grauholz, with food and water bowls on offer.

Reviews

Hotel Grauholz Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 140 out of 323 reviews
Rating 8 - Good. 128 out of 323 reviews
Rating 6 - Okay. 34 out of 323 reviews
Rating 4 - Poor. 15 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

Reviews

10/10 Excellent

Basima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Stayed 3 nights in Sep 2025

10/10 Excellent

TRACY, HELENSVALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No AC

The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.
Stayed 2 nights in Aug 2025

8/10 Good

tuhin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, can improve

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
Stayed 2 nights in Aug 2025

2/10 Terrible

Lauren

Travelled with family and small children
Disliked: Staff & service, amenities
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Stayed 1 night in Aug 2025

10/10 Excellent

hikmat

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option
Stayed 3 nights in Aug 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okay stay

The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.
Stayed 2 nights in Jul 2025

6/10 Okay

JOBY

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean but very hot rooms in summer

This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise. It was a high price too for the lack of sleep we had. The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.
Stayed 1 night in Jul 2025

4/10 Poor

Siong Hock

Stayed 1 night in Jun 2025

10/10 Excellent

Muni

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Robert, Huntsville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

10/10 Excellent

Irla, humble

Stayed 1 night in Jul 2024

10/10 Excellent

Nariman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliver Job

Stayed 1 night in Mar 2024

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Be aware.

This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to

Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lingjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023