See all properties
Save

Hotel Ambassador

4.0 star property
Pet-friendly hotel connected to a shopping centre in Bern with full-service spa

Choose dates to view prices

Photo gallery for Hotel Ambassador

Junior Suite
Property amenity
Property grounds
Restaurant
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Seftigenstrasse 99, Bern, BE, 3007
  • Popular LocationFederal Palace5 min drive
  • Popular LocationKursaal Bern6 min drive
  • Popular LocationWankdorf Stadium8 min drive
  • AirportBern (BRN-Belp)16 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Room Selected at Check-In)

Double Room (Room Selected at Check-In)

Double Room (Room Selected at Check-In)

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Smart TV

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room (Room Selected at Check-In)

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room (Room Selected at Check-In)

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Smart TV

Triple Room

7.7/10 Good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Triple Room (Room Selected at Check-In)

Smart TV

Triple Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
Holiday Inn BERN-WESTSIDE, an IHG Hotel
Pool
Spa
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (655)
The price is AU$353
for 1 night
includes taxes & fees
11 June - 12 June
Holiday Inn BERN-WESTSIDE, an IHG Hotel

About the area

Bern

You'll be connected to a shopping centre at Hotel Ambassador, and within a 20-minute stroll of Freibad Marzili and Bern Natural History Museum. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Massage can include hot stone massages, sports massages and reflexology along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers as well as access to free bike hire. Business amenities include meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily. There's also the convenience of free self parking. .Near this 4-property class Bern hotel, you'll find Wankdorf Stadium.

What's nearby

  • Federal Palace - 5 min drive
  • Kursaal Bern - 6 min drive
  • Bern Rose Garden - 6 min drive
  • Wankdorf Stadium - 8 min drive
  • Bern Expo - 9 min drive

Getting around

  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (BRN-Belp) - 16 min drive

Restaurants

  • Vital Food Sumiri - 10 min walk
  • Dampfzentrale Bern - 12 min walk
  • Restaurant Dampfzentrale - 12 min walk
  • Aarebar Bern - 9 min walk
  • Chu Garden - 8 min walk

About this property

Hotel Ambassador

Pet-friendly hotel connected to a shopping centre in Bern with full-service spa
Hotel Ambassador offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Hotel Ambassador. Self parking is free.

This 4-star Bern hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 7 levels
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massage. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 9 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Japanese garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 9 to 19 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

What is the cancellation policy at Hotel Ambassador?

Hotel Ambassador offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ambassador?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Hotel Ambassador on 31 May 2024 start from AU$337.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ambassador?

Yep, Hotel Ambassador has a free self car park.

Is there a spa on site at Hotel Ambassador?

Yep, Massage is available for guests. You'll enjoy services like hot stone massages.

Does Hotel Ambassador have a pool?

Hotel Ambassador has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 11 PM.

Does Hotel Ambassador serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at Hotel Ambassador?

No, Hotel Ambassador does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ambassador?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ambassador?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Ambassador Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 360 reviews" "
Rating 8 - Good. 172 out of 360 reviews" "
Rating 6 - Okay. 45 out of 360 reviews" "
Rating 4 - Poor. 12 out of 360 reviews" "
Rating 2 - Terrible. 7 out of 360 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Loretta S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Filipinas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022

8/10 Good

MARIJATI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Stayed 1 night in Aug 2022

8/10 Good

Esmeralda A.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022

8/10 Good

Phylip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Ambassador 🙌
Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.
Stayed 1 night in Aug 2021